NURS 6053 IO005 Change Implementation and Management Plan Assignment Example
NURS 6053 IO005 Assignment Module 5: Change Implementation and Management Plan
NURS 6053 IO005 Change Implementation and Management Plan Assignment Brief
Assignment Instructions Overview:
In this assignment, you will design a structured and actionable Change Implementation and Management Plan. The purpose of this plan is to address a specific change need within a healthcare organization, illustrating the process for effectively implementing the change and ensuring smooth adaptation by all stakeholders. Through this exercise, you’ll develop a 5-6 minute narrated PowerPoint presentation that explains the plan in detail, from identifying the problem and stakeholders involved to proposing solutions, managing risks, and outlining a communication strategy.
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Understanding Assignment Objectives:
This assignment’s primary objective is to enable you to create a comprehensive framework for initiating and managing a significant change within a healthcare setting. You will explore factors driving the change, justify the change, and demonstrate a keen understanding of how to guide an organization through its implementation. Additionally, you will highlight the benefits of the change, analyze potential risks, and present strategies for risk mitigation, all while focusing on effective communication and leadership practices. By completing this assignment, you will gain practical insights into change management in healthcare, emphasizing collaboration, innovation, and professional communication skills.
The Student’s Role:
As a student, your role is that of a change leader within a healthcare organization, tasked with identifying and addressing a current workplace issue. Using the knowledge gained in this course and evidence-based strategies, you will propose a solution to this issue, define a structured plan for its implementation, and communicate this effectively to both leadership and other team members. You are also responsible for ensuring the plan aligns with organizational goals and the welfare of patients and staff while effectively managing the complexities involved in change processes within healthcare environments.
Competencies Measured:
This assignment measures your competencies in several key areas:
- Problem Identification and Analysis: Ability to assess and clearly articulate the issue requiring change, backed by data and organizational needs.
- Strategic Planning for Change Implementation: Development of a structured approach to implementing change, including steps, timelines, and resources required.
- Stakeholder Identification and Engagement: Recognizing and engaging key stakeholders affected by the change to foster support and commitment.
- Risk Management: Anticipating and planning for potential challenges that may arise during the change process and developing strategies to mitigate these risks.
- Effective Communication: Crafting a clear communication plan to inform and guide stakeholders through the change, ensuring transparency, understanding, and acceptance.
- Leadership and Collaboration: Demonstrating leadership skills in guiding the organization through change, working collaboratively with various teams, and promoting a positive environment for transition.
You Can Also Check Other Related Assessments for the NURS 6053 – Interprofessional Organizational and Systems Leadership Course:
NURS 6053 IO001 Analysis of a Pertinent Healthcare Issue Example
NURS 6053 IO002 Developing Organizational Policies and Practices Example
NURS 6053 IO003 Assignment: Personal Leadership Philosophies Example
NURS 6053 IO004 Workplace Environment Assessment Assignment Example
NURS 6053 IO005 Change Implementation and Management Plan Assignment Example
Slide 1: Title Page
Title: Implementing a Standardized Patient Intake Process to Improve Nursing Efficiency
Name: [Your Name]
Course: NURS 6053: Interprofessional Organizational and Systems Leadership
Date: [Submission Date]
Slide 2: Executive Summary
Narrative Script for Executive Summary:
The healthcare field is increasingly complex, with nursing professionals managing high patient loads alongside substantial administrative responsibilities (Haddad et al., 2020). A recent internal assessment highlighted administrative inefficiencies, with nurses reporting that excessive paperwork limits their time for direct patient care, contributing to job dissatisfaction and decreased patient satisfaction scores (Smith & Lewis, 2023). This presentation proposes a change to streamline the intake process, which will allow nurses to spend more time with patients, enhancing care quality and increasing efficiency.
Purpose Statement:
The purpose of this presentation is to propose a standardized, technology-assisted intake process to reduce administrative tasks, thereby enabling nurses to focus more on patient care and improving both employee morale and patient satisfaction.
Slide 3: Change and Justification
Problem Statement:
The issue at hand is that current intake processes require extensive manual data entry by nursing staff, which detracts from the time available for patient interaction and clinical care (American Nurses Association [ANA], 2021). This issue primarily affects nurses, leading to burnout and impacting patient satisfaction, as administrative tasks prevent timely care (Ginsburg et al., 2022).
Proposed Change:
The proposed change is to implement a standardized electronic intake system that pre-fills patient information and streamlines data entry (Daly et al., 2023). This process will reduce the time nurses spend on administrative tasks, allowing them to allocate more time to patient care.
Justification for Change:
Implementing this change will likely increase nurse satisfaction and retention by reducing workload and stress, and it is expected to improve patient satisfaction due to quicker and more personalized care (Buerhaus et al., 2020). Moreover, studies have shown that a standardized intake process can decrease patient wait times and improve accuracy in patient records (Hart et al., 2023).
Slide 4: Type and Scope of the Change
Type of Change:
This change is a planned, incremental change targeting a specific workflow within the organization. By introducing the change in phases, starting with high-traffic departments such as the Emergency Department, we can monitor its effectiveness and make necessary adjustments before a full-scale rollout.
Scope of Change:
The initial scope of the change will be limited to the Emergency Department to evaluate feasibility and gather preliminary data on effectiveness (Grol et al., 2022). Following a successful pilot, the change will be expanded to other departments. The project will involve collaboration across nursing, IT, and administrative teams, with ongoing support from management to ensure alignment with organizational goals.
Expected Outcomes:
The primary outcomes include improved nurse job satisfaction, reduced patient wait times, and enhanced accuracy in patient records. These outcomes align with organizational goals for operational efficiency and quality patient care (World Health Organization, 2021).
Slide 5: Stakeholders and Change Management Team
Stakeholders Impacted by the Change:
- Nursing Staff: Nurses are the primary stakeholders, as this change directly impacts their workflow and time allocation.
- Patients: Patients benefit from improved care efficiency and reduced wait times.
- IT Department: Responsible for implementing and troubleshooting the intake technology.
- Administration and Management: Interested in the impact on patient satisfaction and operational metrics.
Change Management Team:
- Change Agent: The Nurse Manager will serve as the primary change agent, advocating for and guiding nursing staff through the transition (Kotter, 2018).
- Project Manager: An IT specialist responsible for the technological integration of the new intake system.
- Human Resources Representative: Provides training and ongoing support to nursing staff.
- Administrative Coordinator: Oversees data collection on patient satisfaction and workflow efficiency during the pilot phase.
Slide 6: Communication and Risk Mitigation Plans
Communication Plan:
A multi-phase communication approach will be implemented to ensure transparency and engagement. An initial meeting with all nursing staff will present the change plan and its goals, followed by weekly updates and a dedicated feedback channel for ongoing support. After each pilot phase, debrief sessions will be held to discuss observations and adjustments.
- Audience: Primarily nursing staff and relevant department heads.
- Frequency: Weekly updates, monthly feedback reviews.
- Mediums: Email, team meetings, and dedicated online channels for real-time questions.
Risk Mitigation Strategies:
- Technical Failures: To prevent interruptions due to technical issues, IT staff will conduct rigorous testing before the system’s full implementation. A technical support team will be available 24/7 during the pilot phase to address any issues immediately (Smith et al., 2023).
- Resistance from Staff: Resistance to new systems is anticipated, particularly among staff who may be accustomed to traditional methods. To mitigate this, comprehensive training sessions will be provided, and feedback loops will allow staff to voice concerns and see their input considered in system improvements (Prochaska & Velicer, 1997).
- Data Security and Privacy: To address concerns about patient data security, the new intake system will include encrypted data storage and strict access protocols in line with HIPAA guidelines. Regular audits will ensure compliance with data protection standards (U.S. Department of Health & Human Services, 2022).
- User Adoption Challenges: The implementation plan includes a phased approach, allowing users to adapt gradually. In addition, staff will have access to an online tutorial and regular support sessions to address usability challenges.
Slide 7: Conclusion
Narrative Script for Conclusion:
In conclusion, implementing a standardized electronic intake system within our nursing workflow addresses the growing need for improved operational efficiency and enhanced patient care. By reducing administrative burdens, we can improve job satisfaction among nursing staff and decrease patient wait times. The planned approach, which includes targeted pilot testing, comprehensive training, and phased rollout, ensures the effective integration of the system across the organization. This change is more than a technology update; it’s a strategic step toward sustainable improvements in our workplace environment and overall patient experience.
This change plan, with a focus on clear communication and effective risk management, will provide our healthcare facility with the necessary tools to thrive in an ever-evolving healthcare landscape. We are confident that these improvements will enhance not only our workflow but also our reputation for quality care.
Slide 8: References
American Nurses Association. (2021). Addressing nursing shortage and the workload impact. Retrieved from [……]
Buerhaus, P. I., Auerbach, D. I., & Staiger, D. O. (2020). Implications of the COVID-19 pandemic for nurses in the United States. The New England Journal of Medicine, 382(21), 1985-1987. https://doi.org/10.1056/NEJMp2003239
Daly, J., Jackson, D., Mannix, J., Davidson, P. M., & Hutchinson, M. (2023). Nursing workforce issues in the global community. Nursing Management, 54(9), 34-39. https://doi.org/10.1097/01.NUMA.0000834872.86789.2c
Ginsburg, L., Bain, L., & Dyck, M. (2022). Improving healthcare efficiency through organizational change. Journal of Healthcare Leadership, 14, 43-54. https://doi.org/10.2147/JHL.S344485
Grol, R., Baker, R., & Moss, F. (2022). Quality improvement research: Understanding the science of change in healthcare. BMJ Quality & Safety, 11(2), 103-108. https://doi.org/10.1136/qhc.11.2.103
Haddad, L. M., Annamaraju, P., & Toney-Butler, T. J. (2020). Nursing shortage. In StatPearls. StatPearls Publishing. Retrieved from […..]
Hart, C. A., Hirschhorn, L. R., & Fraker, T. (2023). Implementing standardized intake for improved care. Health Affairs, 42(6), 965-973. https://doi.org/10.1377/hlthaff.2023.00321
Kotter, J. P. (2018). Leading change. Harvard Business Review Press.
Prochaska, J. O., & Velicer, W. F. (1997). The Transtheoretical Model of health behavior change. American Journal of Health Promotion, 12(1), 38-48. https://doi.org/10.4278/0890-1171-12.1.38
Smith, R., & Lewis, J. (2023). Organizational impact of nursing administrative burdens. Journal of Nursing Administration, 53(4), 183-190. https://doi.org/10.1097/NNA.0000000000000623
U.S. Department of Health & Human Services. (2022). HIPAA compliance for healthcare organizations. Retrieved from [……]
World Health Organization. (2021). Improving healthcare system efficiency. Retrieved from [……]
Detailed Assessment Instructions for the NURS 6053 IO005 Change Implementation and Management Plan Assignment
Description
Assignment: Change Implementation and Management Plan
It is one of the most cliché of clichés, but it nevertheless rings true: The only constant is change. As a nursing professional, you are no doubt aware that success in the healthcare field requires the ability to adapt to change, as the pace of change in healthcare may be without rival.
As a professional, you will be called upon to share expertise, inform, educate, and advocate. Your efforts in these areas can help lead others through change. In this Assignment, you will propose a change within your organization and present a comprehensive plan to implement the change you propose.
To Prepare:
- Review the Resources and identify one change that you believe is called for in your organization/workplace.
- This may be a change necessary to effectively address one or more of the issues you addressed in the Workplace Environment Assessment you submitted in Module 4. It may also be a change in response to something not addressed in your previous efforts. It may be beneficial to discuss your ideas with your organizational leadership and/or colleagues to help identify and vet these ideas.
- Reflect on how you might implement this change and how you might communicate this change to organizational leadership.
The Assignment (5-6-minute narrated PowerPoint presentation):
Change Implementation and Management Plan
Create a narrated PowerPoint presentation of 5 or 6 slides with video that presents a comprehensive plan to implement the change you propose.
Your narrated presentation should be 5–6 minutes in length.
Your Change Implementation and Management Plan should include the following:
- An executive summary of the issues that are currently affecting your organization/workplace (This can include the work you completed in your Workplace Environment Assessment previously submitted, if relevant. This is just like an introductory paragraph with a purpose statement.)
- A description of the change being proposed. Use the problem/issue statement you have been working with this entire class. Ideas for writing and identifying the problem include these items – not all information is required but it can help you in making your problem/issue more concise and specific.
Who – Who does the problem affect? Specific groups, organizations, customers, etc. such as nurses or patients
What – What are the boundaries of the problem, e.g. organizational, work flow, geographic, customer, segments, etc. –
What is the issue? – What is the impact of the issue? –
What impact is the issue causing? –
What will happen when it is fixed? –
What would happen if we didn’t solve the problem?
- When – When does the issue occur? –
When does it need to be fixed?
- Where – Where is the issue occurring? Only in certain locations, processes, products, etc.
- Why – Why is it important that we fix the problem? –
What impact does it have on the business or customer? –
What impact does it have on all stakeholders, e.g. employees, suppliers, customers, shareholders, etc.
- Justifications for the change, including why addressing it will have a positive impact on your organization/workplace
- Details about the type and scope of the proposed change
- Identification of the stakeholders impacted by the change
- Identification of a change management team (by title/role)
- A plan for communicating the change you propose
- A description of risk mitigation plans you would recommend to address the risks anticipated by the change you propose
- 5-6 references
Rubric
Create a 5- or 6-slide narrated PowerPoint that presents a comprehensive plan to implement changes you propose. Your Change Implementation and Management Plan should include the following:
An executive summary of the issues that are currently affecting your organization/workplace (this can include the work you completed in your Workplace Environment Assessment).
A description of the changes being proposed.
Justifications for the changes, including why addressing them will have a positive impact on your organization/workplace.–
Excellent 32 (32%) – 35 (35%)
Good 28 (28%) – 31 (31%)
Fair 25 (25%) – 27 (27%)
Poor 0 (0%) – 24 (24%)
Details about the type and scope of the proposed changes.
Identification of the stakeholders impacted by the changes.
Identification of a change management team (by title/role).
A plan for communicating the changes you propose.
A description of risk mitigation plans you would recommend to address the risks anticipated by the changes you propose.–
Excellent 27 (27%) – 30 (30%)
Good 24 (24%) – 26 (26%)
Fair 21 (21%) – 23 (23%)
Poor 0 (0%) – 20 (20%)
Include a narrated presentation that is 5–6 minutes in length.–
Excellent 27 (27%) – 30 (30%)
Good 24 (24%) – 26 (26%)
Fair 21 (21%) – 23 (23%)
Poor 0 (0%) – 20 (20%)
Written Expression and Formatting – English writing standards:
Correct grammar, mechanics, and proper punctuation–
Excellent 5 (5%) – 5 (5%)
Good 4 (4%) – 4 (4%)
Fair 3.5 (3.5%) – 3.5 (3.5%)
Poor 0 (0%) – 3 (3%)
| Total Points: 100 |
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