Protecting your anonymity is one of our highest priorities. We adhere to the following guiding principles:
- When requesting or collecting personal information from you in the course of providing our services, we do it with diligence.
- We only store personal data for as long as we need to or as required by law.
- We’ve made it our mission to give you as much power as possible over how your data is used on this site, including how it’s made public (or not), indexed by search engines, and erased entirely.
- It is our intention to be completely open and honest about the information collection, usage, and disclosure processes.
We may obtain your permission and consent directly from you or from third parties that have your permission to share your personal information with us.
Our User Age Policy
Use of this site and any products or services offered on it is restricted to those over the age of 18. We never collect, disclose, or store information about minors. If you know of a minor using our services, please let us know.
Process of Data Collection
We only collect and retain your personally identifying information with your consent. We may gather information from you when you interact with us in various ways, such as by contacting us, utilizing our online support services, placing orders, etc. We don’t mine or extract your personal data from your computer or other websites.
Information about you is collected when you register for an account, place an order, or agree to receive messages from us. We need to be able to save and retrieve this data so that we can provide the products and services you’ve ordered. All the information we gather is safely stored using industry-standard procedures and safeguards.
Collecting and Storing Non-Identifying Data
We will only be using this data for internal purposes. It may be shared with service providers under contract to help us deliver the services you’ve requested.
The Data We Collect About You
Information about you, such as your IP address, browser type, and operating system, may be collected automatically when you visit our website or any of our member communities.
- Technical information
- IP addresses
- Details about the computer or mobile device you’re using to access our website
- The way in which you engage with our website.
How We Use Your Information
We will only gather the information we need from you to deliver the services you’ve requested, and we’ll do all we can to keep your personal information secure and confidential. Your data is gathered exclusively with your consent and used for the purposes listed below. Your data is used to offer the services you have requested and to get in touch with you when necessary. We may collect and keep this information if law enforcement or a court asks us to, or if we need to do so to follow the laws that apply to us.
We might also keep information that helps us maintain and improve the quality of the services we offer. If you place an order for a certain service, for instance, we may give you details about complementary offerings. We can also use the information to identify problems with the website and fix them. Additionally, records are kept to help avert any kind of fraud or misuse.
Information Sharing with Third Parties
If we do share your information with a third party, it will be for a limited set of reasons, and they will be working on our behalf. To provide you with certain services, we share limited information with partners and subcontractors, payment processing businesses, marketers, market research organizations, customer service organizations, and email providers.
Your information is protected by a legally enforceable agreement signed by any third party receiving it. The legal agreements also apply to any employees or other agents of the third party.
Communications with Customers
We reserve the right to contact you regarding your recent purchases as well as to inform you of any upcoming sales or new services we may be offering. This is typically done only if we have established that the information or offers are applicable to you based on previous purchases. You can unsubscribe from these alerts at any time.
Emails, bulk texts, auto-sent emails, phone calls, and text messages are the most typical ways we get in touch with our customers. You can modify your account settings to change how you want to be contacted.
You can request that your data be deleted from our system at any time. For further assistance, please get in touch with customer care.
How We Use Tools and Services for Analytics
We use analysis tools to gather and analyze data. These tools let us see how users interact with our websites and other interfaces. This data includes things like how long you spend on our site, what pages you visit, and what keywords you used to reach us. No identifying data is in this information. This information is used to make our site more useful to visitors.
The Security of Our Data
We are committed to keeping your personal information safe by using all the tools we have, like encryption software and security procedures that are standard in the industry.
The only reason we collect and store any of your personal data is to deliver the goods and services you’ve requested. This information may also be kept for the purposes of meeting legal requirements, maintaining correct financial records, and fulfilling the terms of any and all agreements we enter into. If you have any questions, please feel free to get in touch with our support team.
Reference to Third-Party Websites
There are some links to other websites within the content of our website. The decision to access them is entirely voluntary. You also agree that we cannot be held liable for the actions or content of any third-party websites. Since we do not own or manage such sites, none of our rules or warranties will apply to your experience there. Before you click any links on this page, please take a moment to read the policies of any websites to which you will be directed.
Personal Data Access and Control
Your access to and management of your personal data on our site is unrestricted in any way. You can access and modify this information at any time using your account settings in the dedicated customer portal. You have the option of having this data removed at any time. Please note, however, that if you have any open orders at the time you request deletion, the process cannot begin until all of those orders have been completed.
Any and all of our policies are subject to change at any time and without notice. We will inform our users of these modifications in the most effective manner we can think of. A website alert or individual email could be part of this. Only after the 30-day period may the major modifications be implemented, giving users plenty of time to become familiar with the upcoming changes and adjust to them.
Get in Touch With Our Help Desk