NURS 6053 IO004 Workplace Environment Assessment Assignment Example
NURS 6053 IO004 Module 4 Assignment: Workplace Environment Assessment
NURS 6053 IO004 Workplace Environment Assessment Assignment Brief
Assignment Overview
This assignment guides you through a structured analysis of the work environment, with an emphasis on understanding the dynamics of workplace civility. By using the Clark Healthy Workplace Inventory as a diagnostic tool, students will evaluate and interpret their workplace environment, focusing on areas that contribute to—or detract from—organizational health. The assignment further calls for a literature review to identify evidence-based strategies that can foster a more supportive, high-performing interprofessional team environment.
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Understanding Assignment Objectives
The assignment has three core objectives:
- To assess workplace civility and its impact on organizational health.
- To review relevant literature to understand theories and concepts that address workplace civility and team cohesion.
- To apply evidence-based strategies for enhancing workplace culture and interprofessional teamwork.
The Student’s Role
Students will take on a reflective and analytical role, assessing the current environment of their workplace and identifying specific areas needing improvement. The assignment requires the application of both introspection and critical thinking to explore and understand workplace dynamics. Additionally, students must engage with relevant research to support their observations and recommended strategies.
Competencies Measured
The competencies measured in this assignment include:
- Assessment and Evaluation: Applying tools like the Clark Healthy Workplace Inventory to evaluate workplace civility and health.
- Literature Integration: Identifying theories and concepts from the literature that are relevant to workplace assessment findings.
- Strategic Recommendation: Using evidence-based strategies to recommend actionable steps to improve workplace dynamics and foster a more positive work environment.
You Can Also Check Other Related Assessments for the NURS 6053 – Interprofessional Organizational and Systems Leadership Course:
NURS 6053 IO001 Analysis of a Pertinent Healthcare Issue Example
NURS 6053 IO002 Developing Organizational Policies and Practices Example
NURS 6053 IO003 Assignment: Personal Leadership Philosophies Example
NURS 6053 IO005 Change Implementation and Management Plan Assignment Example
NURS 6053 IO004 Workplace Environment Assessment Assignment Example
Introduction
The presence of a healthy workplace environment is pivotal in delivering safe, effective patient care. However, nursing environments often face challenges, such as workplace incivility, that affect team cohesion and patient outcomes. Workplace incivility, defined as repeated low-intensity adverse social behaviors, detracts from teamwork, respect, and communication. This assessment evaluates the health and civility of a workplace using the Clark Healthy Workplace Inventory and explores interventions to address uncivil behaviors. It consists of three parts: a summary of the Work Environment Assessment, an analysis of relevant theories or concepts, and evidence-based strategies to build interprofessional teams.
Part 1: Work Environment Assessment (1-2 pages)
Summary of Results – Clark Healthy Workplace Inventory
The Clark Healthy Workplace Inventory revealed a score of 83, indicating a moderately healthy workplace. This score reflects a shared vision and mission among team members grounded in respect, trust, and collaboration. Nurse leaders emphasize teamwork and patient-centered care, establishing a culture that supports evidence-based practice and safe patient outcomes.
Surprising Findings and Confirmation of Prior Beliefs
Two unexpected findings emerged from the assessment. First, while there is a moderate level of civility, covert incivility exists, especially among peers, manifesting as nonverbal cues and subtle disrespect during clinical rounds. Second, the lack of documentation for incivility incidents implies that many cases remain unaddressed. A belief that was confirmed is that the hospital leadership is committed to fostering a healthy workplace, as seen through efforts to involve team members in decision-making and provide competitive compensation.
Implications of Assessment Results
The results suggest that the workplace is moderately healthy but requires interventions to address unspoken tensions and maintain civility. Team dynamics and leadership practices are strong, yet the covert behaviors among colleagues necessitate improvements to foster transparency and mutual respect.
Part 2: Reviewing the Literature (1-2 pages)
Selected Theory or Concept
The concept of cognitive rehearsal, as discussed in Clark (2015) and Clark (2019), forms the foundation for addressing incivility in nursing. Cognitive rehearsal, rooted in Bandura’s social learning theory, involves mentally practicing responses to difficult situations to develop composure and enhance communication. This technique empowers nurses to confront incivility with prepared responses, improving their ability to handle tense situations effectively.
Relevance to the Work Environment Assessment Results
Cognitive rehearsal is directly applicable to the observed workplace challenges, particularly the subtle peer-to-peer incivility that remains unreported. By incorporating cognitive rehearsal, nurses could practice handling incivility in constructive ways, which would mitigate anxiety and build confidence. This process can enable a shift toward open, respectful communication and foster a healthier environment.
Application of Cognitive Rehearsal to Improve Organizational Health
To implement cognitive rehearsal, nurse leaders could conduct role-playing exercises where staff practice responding to incivility. For example, during team meetings, leaders can demonstrate and model respectful responses to common challenges, promoting a culture where respectful discourse is the norm. By establishing structured cognitive rehearsal sessions, the organization can foster a proactive approach to managing incivility.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1-2 pages)
Recommended Strategies to Address Shortcomings
- TeamSTEPPS Training: Implementing the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) program provides structured communication and teamwork training, improving team cohesion and civility. TeamSTEPPS emphasizes clarity, empathy, and respect, which can help reduce miscommunication and interpersonal conflicts in high-stress scenarios.
- Transformational Leadership Development: Leaders should adopt transformational leadership practices, which inspire teamwork, encourage shared governance, and motivate team members to exceed personal and professional expectations. Training nurse leaders in transformational leadership will empower them to foster an environment that discourages incivility, sets a standard for behavior, and supports team members in managing stress.
Strategies to Bolster Successful Practices
- Ongoing Cognitive Rehearsal Training: Continuing cognitive rehearsal sessions, as well as refresher courses, could reinforce respectful communication. By practicing responses to incivility regularly, nurses can build resilience and reinforce the desired behaviors within the workplace culture.
- Implementing the DESC Model: The DESC model (Describe, Express, Specify, and Consequences) could be introduced as a communication tool. This model teaches staff to express concerns without disrespecting others, promoting honest dialogue while preventing conflicts from escalating. Regular training sessions on DESC can solidify effective communication techniques and foster a more civil environment.
Conclusion
The Work Environment Assessment highlighted the importance of addressing covert incivility to strengthen the workplace. Drawing on cognitive rehearsal and evidence-based communication strategies, this assignment proposed solutions for a healthier workplace culture. By implementing TeamSTEPPS, transformational leadership, and DESC communication practices, the organization can reduce incivility, promote teamwork, and ultimately improve patient care quality.
References
Abdollahzadeh, F., Asghari, E., Ebrahimi, H., Rahmani, A., & Vahidi, M. (2017). How to prevent workplace incivility? Nurses’ perspective. Iranian Journal of Nursing and Midwifery Research, 22(2), 157–163.
AHRQ. (n.d.). About TeamSTEPPS®. https://www.ahrq.gov/teamstepps/index.html
Armstrong, N. (2018). Management of nursing workplace incivility in healthcare settings: A systematic review. Workplace Health and Safety, 66(8), 403–410.
Bambi, S., Foà, C., De Felippis, C., Lucchini, A., Guazzini, A., & Rasero, L. (2018). Workplace incivility, lateral violence, and bullying among nurses: A review of their prevalence and related factors. Acta Biomedica, 89(6), 51–79.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23.
Clark, C. M. (2019). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator, 44(2), 64–68.
Eggenberger, B. T., Sherman, R. O., & Keller, K. (2019). Creating high-performance interprofessional teams leading the way. American Nurse Today, 9(11), 12–14.
Kousha, S., Shahrami, A., Forouzanfar, M. M., Sanaie, N., Atashzadeh-Shoorideh, F., & Skerrett, V. (2022). Effectiveness of educational intervention and cognitive rehearsal on perceived incivility among emergency nurses: A randomized controlled trial. BMC Nursing, 21(1), 1–9.
Detailed Assessment Instructions for the NURS 6053 IO004 Workplace Environment Assessment Assignment
Description
Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review the Work Environment Assessment Template.
- Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.
- Select and review one or more of the following articles found in the Resources:
- Clark, Olender, Cardoni, and Kenski (2011)
- Clark (2018)
- Clark (2015)
- Griffin and Clark (2014)
The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages)
- Review the Work Environment Assessment Template you completed for this Module’s Discussion.
- Describe the results of the Work Environment Assessment you completed on your workplace.
- Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
- Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
- Briefly describe the theory or concept presented in the article(s) you selected.
- Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
- Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
- Recommend at least two strategies, supported in the literature that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
- Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
By Day 7 of Week 9
Submit your Workplace Environment Assessment Assignment.
Submission and Grading Information
To submit your completed Assignment for review and grading, do the following:
- Please save your Assignment using the naming convention “WK9Assgn+last name+first initial.(extension)” as the name.
- Click the Week 9 Assignment Rubric to review the Grading Criteria for the Assignment.
- Click the Week 9 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
- Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK9Assgn+last name+first initial.(extension)” and click Open.
- If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
Required Readings
Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer.
- Chapter 5, “Collaborative Leadership Contexts: Networks, Communication, Decision Making, and Motivation” (pp. 121–144)
- Chapter 9, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 247–278)
- Chapter 10, “Building Cohesive and Effective Teams” (pp. 279–298)
Select at least ONE of the following:
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324–330. doi:10.1097/NNA.0b013e31822509c4
Note: You will access this article from the Walden Library databases.
Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator. doi:10.1097/NNE.0000000000000563
Note: You will access this article from the Walden Library databases.
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542. doi:10.3928/00220124-20141122-02
Note: You will access this article from the Walden Library databases.
Document: Work Environment Assessment Template (Word document)
Work Environment Assessment Template
Use this document to complete the Module 4 Workplace Environment Assessment.
Summary of Results – Clark Healthy Workplace Inventory
Identify two things that surprised you about the results. Also identify one idea that you believed prior to conducting the Assessment that was confirmed.
What do the results of the Assessment suggest about the health and civility of your workplace?
Briefly describe the theory or concept presented in the article(s) you selected.
Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
General Notes/Comments
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