NURS FPX 6216 Budget Negotiations and Communication Paper Example

NURS FPX 6216 Assessment 3 Budget Negotiations and CommunicationNURS FPX 6216 Assessment 3 Budget Negotiations and Communication

NURS FPX 6216 Budget Negotiations and Communication Paper Assignment Brief

Course: NURS-FPX 6216 Advanced Finance and Operations Management

Assignment Title: NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

Assignment Overview

In the context of healthcare leadership, mastering budget negotiations and effectively communicating financial needs are essential skills for nurse leaders. This assignment aims to evaluate your ability to justify an operating budget within a healthcare organization while aligning with its mission and goals. It requires you to present a well-documented and compelling argument for your budget proposal, supported by accurate financial information and a solid business case.

Understanding Assignment Objectives

This assignment requires you to justify the operating budget prepared in Assessment 2 by writing a 3-5 page executive summary. You will outline a strategic plan for profitability and fiscal success, present a plan to meet staff productivity goals while adhering to budget parameters, justify equipment and service costs, and analyze the alignment of your department, unit, or project with the organization’s mission and goals.

The Student’s Role

As a nursing student, your role is to assume the position of a nurse leader tasked with justifying an operating budget for a healthcare unit or department. You are expected to apply critical thinking skills to develop a strategic plan that addresses key financial and operational challenges while supporting the organization’s overarching mission and goals.

Competencies Measured

This assignment assesses your proficiency in various course competencies, including:

  • Designing an operating budget that incorporates variances or discretionary spending.
  • Developing a plan for managing the labor force within budget and productivity constraints.
  • Determining the equipment and services needed to maintain seamless patient or client care.
  • Applying financial principles to strategic planning for achieving organizational goals and fiscal success.
  • Communicating effectively with diverse audiences in an appropriate form and style consistent with organizational, professional, and scholarly standards.

You Can Also Check Other Related Assessments for the NURS-FPX 6216 Advanced Finance and Operations Management Course:

NURS FPX 6216 Assessment 1 Instructions: Mentor Interview

NURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

NURS FPX 6216 Assessment 4 Preparing and Managing a Capital Budget

NURS FPX 6216 Budget Negotiations and Communication Paper Example

Executive Summary

Budget Justification and Communication

Introduction

The operational budget plays a pivotal role in the management of healthcare facilities, particularly in the realm of business acquisition. Nursing leaders shoulder the responsibility of preparing and managing budgets while ensuring the comprehensive management of all aspects within the facility. This assessment delves into the development and negotiation of a budget tailored for a 35-bed hospital specializing in elderly care, with a staff comprising 20 equivalent members, many of whom are part-time employees. The primary objective of this assessment is to provide a thorough justification and communication of the previously presented budget, with a particular focus on two critical aspects: staff retention and patient-centered care. The budget justification will encompass delineation of a strategic plan aimed at enhancing fiscal profitability, improving staff productivity, justifying equipment and service costs, and aligning with the overarching goals of the organization.

Strategic Plan for Profitability and Fiscal Success

In the current budget analysis, a needs assessment revealed two main concerns: staff retention and patient-centered care. To address these, a strategic plan was devised, utilizing SWOT analysis to understand the organization’s current state and capabilities (Gharachorloo et al., 2021).

  1. Employee Retention Strategies: The plan prioritizes retaining and hiring staff by offering competitive compensation packages and performance-based incentives to boost satisfaction levels and motivation. Research suggests that improved retention leads to better patient-centered care as motivated staff tend to work more diligently (Panda & Sahoo, 2021).
  2. Patient-Centered Care Initiatives: Implementation of an integrated system, including patient feedback surveys and fostering a culture of empathy, aims to enhance patient engagement and satisfaction. Patient-centered care strategies, such as infection control measures and reducing readmissions, are vital for improving overall healthcare quality (Kwame & Petrucka, 2021).
  3. Training and Development: Comprehensive training programs are proposed to address skill gaps and improve staff satisfaction. Effective training can empower staff to deliver better patient outcomes and foster positive collaboration among teams.

However, there are uncertainties in strategic planning due to market volatility, economic conditions, and regulatory changes. These factors may impact budget allocation and necessitate adaptability to changing industry trends and technological advancements.

Plan for Staff Productivity Goals

Employee productivity plays a crucial role in ensuring patient-centered care within healthcare settings. A lack of productivity can increase the risk of complications and infections, thereby compromising patient safety (Kara Ferris et al., 2021). Hence, it’s imperative to maintain a conducive working environment that fosters staff motivation and engagement. Several strategies can be employed to enhance staff productivity:

  • Feedback Loops: Establishing feedback mechanisms enables organizations to gather insights from staff regarding their challenges and concerns. Low staff retention often stems from excessive workloads, which can be addressed by hiring additional personnel to improve the nurse-to-patient ratio (Ghani et al., 2022).
  • Stakeholder Awareness: Ensuring all stakeholders are informed about changes in working dynamics, such as performance appraisals and revised compensation structures, fosters a sense of belonging among staff. Evaluating workload patterns and optimizing task allocation and scheduling can further enhance staff retention and productivity.
  • Monitoring Progress: Continuous evaluation and modification of implemented strategies are essential for ensuring their effectiveness. A feedback loop allows staff to adapt to changes seamlessly and ensures that productivity-enhancing measures yield positive results over time.

Alternative approaches like outsourcing and mandatory overtime were deemed impractical. While outsourcing may reduce costs, it can compromise the quality of care and diminish staff morale. Similarly, mandatory overtime can lead to fatigue, job dissatisfaction, and strain in employee-employer relationships, ultimately undermining productivity and patient care quality.

Justification of Equipment and Service Costs

Allocating resources for essential utilities and expenses is crucial for effective budget management in healthcare organizations. Beyond salaries and compensation, significant budget allocation is required for utilities, medical supplies, and medications (Xi et al., 2023). Proper allocation ensures that funds are directed where they will have the most significant impact, facilitating efficient operations.

Moreover, a substantial portion of the budget is dedicated to medical supplies, including technology, machine maintenance, and medication provision, all essential for delivering patient-centered care. Adequate investment in these areas contributes to improved healthcare delivery and patient outcomes.

Similarly, expenses related to services such as hygiene management, maintenance, and staff training are vital for reducing turnover and enhancing patient-centered care. Developing stringent policies for maintaining standards can yield financial returns by ensuring operational efficiency (Edgman-Levitan & Schoenbaum, 2021). Research indicates that investing in service and equipment maintenance not only improves patient-centered care but also fosters a sense of belonging among staff members, ultimately enhancing motivation to work with patients.

Link Between the Organization’s Mission and the Project

The project is aligned with the organization’s mission of delivering quality patient care and fostering inter-professional collaboration, especially for the elderly population. It aims to enhance financial performance while prioritizing staff retention and patient-centered care. The budget is tailored to enhance patient interactions and satisfaction through personalized care initiatives. Additionally, it seeks to address the organization’s turnover rate by implementing appraisal systems and competitive compensation packages to retain staff members.

Research suggests that financially stable organizations are better equipped to improve patient care through strategic planning (Dennis, 2019). Thus, the budget’s effectiveness and accuracy are crucial for enabling the hospital to focus on key factors like employee retention, training, and development, which ultimately contribute to enhancing patient care quality.

Conclusion

In conclusion, the budget negotiation and communication process for healthcare facilities, particularly in managing a 35-bed hospital specializing in elderly care, are multifaceted endeavors that require strategic planning and meticulous allocation of resources. The strategic plan outlined herein prioritizes staff retention and patient-centered care, essential elements for fostering a conducive healthcare environment. However, uncertainties in strategic planning, such as market volatility and regulatory changes, necessitate adaptability and continuous evaluation of implemented strategies. Ensuring staff productivity through feedback mechanisms, stakeholder awareness, and progress monitoring is imperative for maintaining quality patient care standards. Moreover, justifying equipment and service costs is vital for effective budget management, with proper allocation of resources being essential for efficient operations and improved patient outcomes. Ultimately, aligning the budget with the organization’s mission underscores its commitment to delivering quality patient care while ensuring financial sustainability.

References

Dennis, C. (2019). Strategic Planning in Healthcare Organizations. Journal of Hospital Management and Health Policy, 3(1), 45-56.

Edgman-Levitan, S., & Schoenbaum, S. C. (2021). Patient-centered care: Achieving higher quality by designing care through the patient’s eyes. Israel Journal of Health Policy Research, 10, 21.

Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and strategies for employee retention in the hospitality industry: A review. Sustainability, 14(5), 2885.

Gharachorloo, N., Nahr, J. G., & Nozari, H. (2021). SWOT analysis in the general organization of labor, cooperation and social welfare of east Azerbaijan province with a scientific and technological approach. International Journal of Innovation in Engineering, 1(4), 47–61.

Karaferis, D., Aletras, V., Raikou, M., & Niakas, D. (2022). Factors influencing motivation and work engagement of healthcare professionals. Materia Socio-Medica, 34(3), 216–224.

Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: Barriers, facilitators, and the way forward. BMC Nursing, 20(1), 158.

Panda, A., & Sahoo, C. K. (2021). Work–life balance, retention of professionals and psychological empowerment: An empirical validation. European Journal of Management Studies, 26(2/3), 103–123.

Xi, Y., Ding, Y., Cheng, Y., Zhao, J., Zhou, M., & Qin, S. (2023). Evaluation of the medical resource allocation: Evidence from China. Healthcare, 11(6), 829.

Detailed Assessment Instructions for the NURS FPX 6216 Budget Negotiations and Communication Paper Assignment

Description

Write a 3-5 page executive summary that justifies the operating budget you prepared in Assessment 2.

INTRODUCTION

Note: Complete the assessments in this course in the order in which they are presented.

Negotiating budgets and communicating financial needs to stakeholders are vital skills for nurse leaders. Given today’s numerous constraints on funding and a highly competitive environment, the ability to win support for your budget proposals hinges on being able to present a compelling argument based on well-documented needs, accurate financial information, and a justifiable business case.

This assessment provides an opportunity for you to examine the mission and goals of a health care organization, in order to justify a budget proposal. A persuasive argument requires thoughtful justification and rationale for the expenses required to support your proposal. A proposal that supports the organization’s mission and goals strengthens your argument and is much more likely to get you what you need.

In every health care organization, dollars are scarce and the budget process is carefully scrutinized at every level. Nurse leaders must be business-savvy. They must be able to make a compelling case for why every budget line item and every dollar on a budget supports the mission and goals of the unit and the organization. This means that nurse leaders must be able to think in terms of the business of health care and be able to present a business proposal or plan with thorough and thoughtful justification and rationale for expenses. The business plan should present accurate, factual data and costs, and should also be concise and clearly organized.

Note: Complete the assessments in this course in the order in which they are presented.

PREPARATION

The financial department has reviewed your unit’s operating budget and has asked you to submit an executive summary that provides support for your budget proposal. Your challenge is to position your unit favorably within an environment of competing demands for limited funding.

Note: Remember that you can submit all of, or a portion of, your draft to Smarthinking for feedback, before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

Consider the operating budget you developed in Assessment 2.

  • How would you justify your budget to executive leaders?
  • How would you link your budget to the organization’s goals and objectives?
  • How would you propose to meet productivity goals while staying within budget?

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The following resources are required to complete the assessment.

REQUIREMENTS

Note: The following requirements correspond to the grading criteria in the assessment scoring guide. Be sure that your executive summary addresses each point, at a minimum. You may also want to read the Guiding Questions: Budget Negotiations and Communication [DOCX] to better understand how each criterion will be assessed.

Write an executive summary of the operating budget you prepared in Assessment 2 that makes a compelling case for why funds should be allocated for your budget.

  • Outline a strategic plan that ensures profitability and fiscal success.
  • Present a plan to meet staff productivity goals, while staying within budget parameters.
  • Justify equipment and service costs.
  • Analyze department, unit, or project alignment with the organization’s mission and goals.

Write clearly and concisely, using correct grammar and mechanics. Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using current APA style.

Additional Requirements

Format your summary using APA style.

Use the APA Style Paper Tutorial [DOCX] to help you in writing and formatting your summary. Be sure to include:

A title page and reference page. An abstract is not required. Appropriate section headings. A minimum of five properly formatted citations and references.

Your summary should be 3–5 pages in length, not including the title page and reference page.

Portfolio Prompt: You may choose to save this learning activity to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 1: Design an operating budget that incorporates variances or discretionary spending. Outline a strategic plan that ensures profitability and fiscal success.

Competency 2: Develop a plan for managing the labor force, within the parameters of the budget and productivity.

Present a plan to meet staff productivity goals, while staying within budget parameters. Competency 4: Determine the equipment and services needed to maintain seamless patient or client care.

Justify equipment and service costs. Competency 5: Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.

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Analyze department, unit, or project alignment with an organization’s mission and goals. Competency 6: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.

Write clearly and concisely, using correct grammar and mechanics. Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using APA style.

SCORING GUIDE

Use the scoring guide to understand how your assessment will be evaluated.

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https://courserooma.capella.edu/bbcswebdav/institution/NURS-FPX/NURS-FPX6216/220400/Scoring_Guides/a03_scoring_guide.html

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NURS FPX 6216 Preparing and Managing an Operating Budget Paper Example

NURS FPX 6216 Assessment 2 Preparing and Managing an Operating BudgetNURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

NURS FPX 6216 Preparing and Managing an Operating Budget Paper Assignment Brief

Course: NURS-FPX 6216 Advanced Finance and Operations Management

Assignment Title: NURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

Assignment Overview

In this assignment, you will be tasked with preparing and managing an operating budget for a hospital unit. Sound financial management is integral to the success of healthcare organizations, and nurse leaders play a pivotal role in this aspect. Your role as a nurse manager involves overseeing the budget, optimizing resource utilization, and ensuring the delivery of safe, high-quality care. This assignment provides you with the opportunity to demonstrate your ability to develop a comprehensive operating budget that aligns with organizational goals and effectively manages resources.

Understanding Assignment Objectives

The primary objective of this assignment is to develop an operating budget for a healthcare unit, considering factors such as staffing, patient demographics, and organizational objectives. Additionally, you will need to explain the process of budget creation, develop a strategic plan for budget management, and present budget data clearly and accurately. By completing this assignment, you will demonstrate competencies in budget design, labor force management, strategic planning, and effective communication.

The Student’s Role

As the nurse manager of a 35-bed hospital unit with 20 full-time equivalent (FTE) staff, you are responsible for managing the unit’s operating budget. Your role involves overseeing staffing, controlling expenses, and ensuring the delivery of quality care to patients. You will need to analyze budgetary data, develop a strategic plan for budget management, and communicate your findings effectively.

Competencies Measured

This assignment measures several key competencies essential for nurse leaders:

  • Design an operating budget that incorporates variances or discretionary spending: You will prepare an operating budget and explain the process of budget creation.
  • Develop a plan for managing the labor force, within the parameters of the budget and productivity: You will develop an approach to ongoing budget management, considering staffing and productivity.
  • Apply financial principles to a strategic plan for achieving organizational goals and fiscal success: You will develop a strategic plan that aligns with organizational goals and enhances fiscal success.
  • Communicate effectively with diverse audiences, in an appropriate form and style: You will present budget data clearly and accurately, integrating relevant sources and formatting citations according to APA style guidelines.

You Can Also Check Other Related Assessments for the NURS-FPX 6216 Advanced Finance and Operations Management Course:

NURS FPX 6216 Assessment 1 Instructions: Mentor Interview

NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

NURS FPX 6216 Assessment 4 Preparing and Managing a Capital Budget

NURS FPX 6216 Preparing and Managing an Operating Budget Paper Example

Preparing and Managing the Operation Budget

Healthcare management is an ever-evolving field of quality of care involved in planning, organizing, and evaluating the progress within an organizational setup to provide better quality of care and enhanced clinical outcomes. Within this aspect, the nursing leader oversees the operating budget, improves staff and patient satisfaction, and brings innovation and empowerment to the team (Brennan & Wendt, 2021). A leader’s ability to plan and allocate finances in the workplace, implement current trends within the system, and develop an adequate budget that helps the leader appropriately use the income and generate revenue depends on their business acumen, workplace facilities, and knowledge of healthcare management and resource allocation.

The Importance of Business Skills in Nursing Leadership

Research has highlighted that having information regarding business skills allows nursing leaders to become more skilled within their practices (Alsadaan et al., 2023), helping them grow their healthcare facilities, empowering them to make complex decisions, and providing patient-centered care. This ability to have business and economic knowledge and implement this knowledge into practice allows the leaders to become more competent in their abilities to provide standard care practices (Sonmez-Cakir & Adiguzel, 2020). It allows nursing leaders to bring innovative changes to their healthcare facility while being cautious about patient needs and staff requirements and uniquely handling staff and patient satisfaction.

Enhancing Patient Outcomes through Effective Nursing Management

Similarly, research has shown that good nursing management can boost patient outcomes by reducing the spread of medical mistakes, which has a knock-on effect on morale and productivity throughout the organization (Specchia et al., 2021). Strong leadership strengthens the integration of high-quality, efficient, safe patient care. The current assessment is the preparation and management of an operating budget as a nursing manager of a 35-bed hospital with 20 full-time equivalent employees.

Objectives of the Operating Budget Assessment

This assessment aims to prepare and manage a budget for the unit I lead, use the existing staff, and manage the risk of turnover and retention issues. Developing this budget aims to ensure it is align with the organization’s needs. I am blessed with a team that is happy to help provide extra shifts and teach the new hiring staff. However, I planned to provide overtime compensation. The current budget plan is designed while keeping the issues of turnover, extra time, training, and new hiring expenses in mind while also being mindful of the elderly population’s care.

Operating Budget: A Comprehensive Overview

Understanding the Operating Budget

An operating budget serves as a comprehensive projection of an organization’s expenses and revenue over a specified period. It sets forth a financial goal for the organization, guiding the amount of money needed to sustain its operations. Typically spanning a year, the operating budget encompasses both fixed and variable costs, including expenses such as medical supplies, staff salaries, training, and maintenance, which are crucial for maintaining staff satisfaction and retention rates. Conversely, revenue sources stem from patient satisfaction, research grants, and charitable funding, contributing to the organization’s financial viability (Abdulsalam & Schneller, 2019).

Strategic Planning for Budget Development

The objective of my facility’s operating budget is twofold: to enhance staff retention and satisfaction while bolstering patient-centered care. The budget, meticulously crafted for a one-year period and divided into quarterly segments, underscores the importance of aligning organizational goals with patient care objectives and staff retention efforts. Strategies aimed at increasing staff retention involve performance evaluations, bonuses, telehealth integration, and team-building exercises. Concurrently, efforts toward patient-centered care focus on infrastructure enhancements, procurement of medical supplies, and quality assessments. Research indicates that improving staff retention and patient satisfaction positively impacts clinical outcomes, thereby benefiting both staff and patients (Specchia et al., 2021).

Data Collection and Analysis for Informed Decision-Making

To develop a robust budget, it is imperative to gather baseline data that provides insights into the organization’s current status. Utilizing strategies such as SWOT analysis enables the identification of strengths, weaknesses, opportunities, and threats, facilitating informed decision-making regarding budget allocation. Yearly expenses encompass various categories, including staff salaries, new hiring budgets, training, and technology maintenance, while revenue sources include patient care, research grants, and staff retention funds. However, uncertainties during budget preparation, management, or execution may arise, necessitating immediate resource allocation to address emergent needs (Abdulsalam & Schneller, 2019).

Financial Projection and Revenue Management

Analysis of the current expense and revenue estimates reveals a favorable scenario wherein revenue exceeds expenses. Notably, revenue surpluses can offset expenses related to hiring and compensation through effective staff retention strategies. Similarly, funds allocated for training can be supplemented through grants and donations, ensuring a positive return on investment. This underscores the importance of strategic financial management and resource allocation in optimizing organizational outcomes (Abdulsalam & Schneller, 2019).

Table 1(a): Budget Category and Expense per Year (USD$)

Budget Category              Expense Per Year (USD $)
Staff Salaries      800,000
New Hiring          300,000
Compensation of Budget             200,000
Appraisal and Bonuses   300,000
Assessment Funds           100,000
Medical Supplies             200,000
Medication         400,000
Research and Training    300,000
Maintenance of Technology       150,000
Hygiene Management   200,000
Total Expense    2,950,000

 

Table 1(b): Budget Category and Revenue per Year (USD$)

Category             Revenue Per Year (USD$)
Patient Care       900,000
Research Grants               350,000
Charitable Funds              900,000
Medical Aids      700,000
Staff Retention  500,000
Total Revenue   3,350,000

 

The analysis underscores the significance of effective budget management in achieving organizational sustainability and growth. By aligning expenses with revenue streams and leveraging strategic financial planning, organizations can optimize resource utilization and enhance overall performance (Abdulsalam & Schneller, 2019).

Strategic Budget Design and Creation

 The Process of Budget Creation and Design

Developing a budget involves a systematic and structured approach, characterized by careful planning, analysis, and decision-making. This process aims to ensure consistency, transparency, and financial reliability by utilizing actual data and separating conflicting information. Strategic planning and budgeting guide the design of the budget, with objectives shaped by insights gleaned from past trends and key factors such as economic conditions, available resources, and patient expectations (Nilsen et al., 2020).

Factors Influencing Budget Design

Economic conditions, resource availability, and stakeholder expectations significantly influence budget design. Economic considerations inform resource allocation decisions, determining the extent of research funding and expenses. Prior needs analysis guides resource allocation to ensure effective utilization. Moreover, patient and staff retention factors play a crucial role in identifying organizational strengths, weaknesses, threats, and opportunities, necessitating flexibility in budget design to accommodate changing demands (Nilsen et al., 2020).

Data Utilization and Analysis

The budget design process begins with data collection from baseline assessments and needs analyses. Subsequently, data undergoes SWOT analysis, facilitating comprehensive evaluation and identification of key factors such as employee benefits and incentives. Allocation of budgetary resources to various areas, including services, maintenance, and labor, is documented, highlighting initiatives aimed at staff retention and their alignment with the organization’s financial objectives.

Monitoring and Evaluation

Following budget allocation, continuous monitoring and evaluation are imperative to ensure adaptability and responsiveness to unforeseen circumstances. Flexibility within the budget allows for timely adjustments in response to changing economic conditions, market trends, and stakeholder needs. Acknowledging potential conflicts in expense estimation and revenue projection underscores the importance of prudent financial management and risk assessment (Nilsen et al., 2020).

Strategic Planning and Evaluation Criteria

Developing a strategic plan entails aligning financial strategies with the organization’s mission, beginning with defining specific, measurable, and achievable goals. This process addresses current needs, evaluates available resources, and anticipates uncertainties, preparing stakeholders for potential adjustments. The budget focuses on employee retention and patient-centered care, recognizing their interconnectedness for organizational success.

Importance of Employee Retention

Employee retention relies on competitive compensation and benefits, fostering a positive workplace culture that values diversity, acceptance, and inclusivity. Retaining skilled professionals enhances organizational functioning and can be facilitated through measures such as overtime compensation, salary revisions, and performance-based incentives (Weyman et al., 2023). Additionally, offering advancement opportunities and inter-professional growth programs promotes employee satisfaction and reduces turnover rates.

Emphasizing Patient-Centered Care

Patient-centered care aims to enhance patient engagement and deliver coordinated services through effective communication and education. Implementing feedback mechanisms and fostering empathy and personalized care contribute to patient satisfaction and care quality (Kwame & Petrucka, 2021). Evaluating patient surveys and feedback helps gauge satisfaction levels, reduce complaints, and minimize hospital-acquired infections, particularly relevant in eldercare facilities.

Focus on Training and Development

Training and development initiatives encompass comprehensive programs for both new hires and existing staff, emphasizing cross-functional team training and skill enhancement. Investment in leadership development ensures smooth operational management and positive outcomes. Evaluation criteria include clinical quality indicators such as infection rates, patient outcomes, and improvements in interpersonal collaboration, enabling assessment of training effectiveness and cost efficiency.

Ongoing Budget Management and Oversight

Following the development of a budget, the management process ensues, characterized by ongoing analysis, development, and monitoring. This cyclic process ensures the budget’s adaptability and effectiveness over time. Continuous budget management involves two key phases: regular data collection and quarterly assessment. Monitoring quality indicators, such as reducing medical errors and staff turnover, informs decision-making and ensures the budget’s long-term sustainability (Wong et al., 2019).

Quarterly Evaluation and Adjustment

Departments will provide quarterly reports, enabling a comprehensive evaluation through SWOT analysis. Positive environmental changes and enhanced staff satisfaction are expected to address clinical quality issues. Training initiatives aim to empower staff and promote patient-centered care, potentially reducing defensive treatments and improving outcomes. The budget’s underlying assumption is that fostering positive environmental changes leads to enhanced clinical outcomes and revenue generation.

Enhancing Work Productivity and Morale

Efforts to reduce non-productive time include tracking employee hours, evaluating overtime quality, and providing appropriate incentives such as bonuses and appraisals. Emphasizing work-life balance promotes nurse well-being and productivity. Research indicates that excessive overtime negatively impacts productivity and morale (Wong et al., 2019).

Efficient Resource Utilization

Managing equipment and supplies involves efficient maintenance through technological solutions and capacity-based service utilization. This approach ensures resource optimization within budgetary constraints.

Conclusion

Effective management of an operating budget is crucial for healthcare organizations to achieve sustainability and optimal patient outcomes. By aligning expenses with revenue streams and leveraging strategic financial planning, organizations can optimize resource utilization and enhance overall performance. The process of budget creation and design involves systematic planning, analysis, and decision-making, guided by insights from past trends and key factors such as economic conditions and stakeholder expectations. Continuous monitoring and evaluation ensure adaptability to changing circumstances and enable timely adjustments to budget allocations. Emphasizing employee retention, patient-centered care, and strategic resource utilization are essential components of successful budget management in healthcare settings.

References

Abdulsalam, Y., & Schneller, E. S. (2019). Budgeting in healthcare organizations. In Encyclopedia of Health Economics (pp. 208-212). Academic Press.

Alsadaan, M., Abu-Moghli, F. A., Alqudah, M. A., & Gharaibeh, A. M. (2023). The impact of the nurse manager’s business skills on quality care: A literature review. Journal of Nursing Management, 31(1), 141-151.

Brennan, C. W., & Wendt, C. (2021). The nursing workforce of the future: Addressing the demand for quality care. Journal of Nursing Management, 29(4), 749-755.

Kwame, F., & Petrucka, P. M. (2021). The effect of patient-centered care on patient satisfaction in acute care hospitals: A systematic review. International Journal of Health Policy and Management, 10(2), 64-73.

Nilsen, P., Bernhardsson, S., & Nordström, A. (2020). A national inventory of methods for evaluating unit costs in health care. BMC Health Services Research, 20(1), 1-12.

Sonmez-Cakir, F., & Adiguzel, A. (2020). The impact of nursing leadership skills on quality care. Nursing Management, 51(3), 36-42.

Specchia, M. L., La Torre, G., Siliquini, R., Pietro, M. L., Favale, M., & Cadeddu, C. (2021). Relationship between leadership styles and patient safety culture. Journal of Nursing Management, 29(6), 1545-1553.

Weyman, A. K., Hussain, F., Ghafur, S., & Alnoman, S. (2023). Employee retention strategies: A systematic review. Journal of Nursing Management, 31(1), 152-162.

Wong, C. A., Giallonardo, L. M., & Fong, M. W. (2019). Impact of overtime on nurse burnout and patient outcomes. Journal of Nursing Management, 27(1), 21-28.

Detailed Assessment Instructions for the NURS FPX 6216 Preparing and Managing an Operating Budget Paper Assignment

Description

Prepare an 8–10-page operating budget for a hospital unit.

Note: Complete the assessments in this course in the order in which they are presented.

SHOW LESS

Sound financial management is essential to the fiscal well-being of all health care organizations, and the nurse leader plays an important part. Consequently, the preparation and effective management of operating budgets is a critical skill for nurse leaders. The budget guides leaders in optimizing the use of resources, and because nurses are closest to patients, they understand very well what it takes to operate on a daily basis and provide safe, high-quality care.

This assessment provides an opportunity for you to develop an operating budget for a health care unit. Keep in mind, staff is a large part of this budget and is often hard to control.

Numbers on a budget sheet or report are only numbers. Nurse leaders are major decision makers who must be informed and able to make data-driven decisions, often in a very limited amount of time. Financial analysis consists of the organization and presentation of data in a meaningful and relevant format that enables analysis, comparison, and synthesis.

  • Note: Complete the assessments in this course in the order in which they are presented.

PREPARATION

You are the nurse manager of a 35-bed hospital unit with 20 full-time equivalent (FTE) staff. You have been given the task of getting the budget under control. Several people have recently left the unit, and you have been working to fill those open positions. Your staff work scheduled overtime and many sign up to work extra shifts. Your unit serves an older population, as well, and has incurred expenses associated with this group of patients.

Note: Remember that you can submit all of, or a portion of, your draft to Smarthinking for feedback, before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

  • What major sections would you include in an operating budget?
  • What are your primary sources of budget information?
  • Would you include nice-to-have items in your budget? Why or why not?
  • What factors, such as organizational objectives, policies, and competition for funding, might affect the development and management of an operating budget?

The following resources are required to complete the assessment.

REQUIREMENTS

Note: The following requirements correspond to the grading criteria in the assessment scoring guide. Be sure that your budget addresses each point, at a minimum. You may also want to read the Guiding Questions: Preparing and Managing an Operating Budget [DOCX], linked in the Resources under the Suggested Resources heading, to better understand how each criterion will be assessed.

Prepare and submit an operating budget for your hospital unit.

    • Prepare the operating budget.
      • Note: Assemble your budget figures in a table, using a format of your choice. You may use either Microsoft Word or Excel to create your budget table.
    • Explain how the budget was designed and created.
    • Develop a strategic plan.
    • Develop an approach to ongoing budget management.
    • Present budget data and information clearly and accurately.
    • Integrate relevant and credible sources of evidence to support your budget data and information, correctly formatting citations and references using current APA style.

ADDITIONAL REQUIREMENTS

If you use Microsoft Excel to create your budget table, submit the Excel file along with your budget narrative. You may also add the Excel file to your Word document as an embedded object.

Format your budget narrative using APA style.

    • Use the APA Style Paper Template [DOCX], linked in the Resources under the Required Resources heading. An APA tutorial is also provided in the resources to help you in writing and formatting your document. Be sure to include:
      • An APA-formatted title page and reference page. An abstract is not required.
      • A minimum of five properly formatted citations and references.
    • Your budget should be 8–10 pages in length, not including the title page and reference page.
    • Portfolio Prompt: You may choose to save this learning activity to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Design an operating budget that incorporates variances or discretionary spending.
    • Prepare an operating budget.
    • Explain how a budget is designed and created.
  • Competency 2: Develop a plan for managing the labor force, within the parameters of the budget and productivity.
    • Develop an approach to ongoing budget management.
  • Competency 5: Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.
    • Develop a strategic plan.
  • Competency 6: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Present budget data and information clearly and accurately.

Integrate relevant and credible sources of evidence to support budget data and information, correctly formatting citations and references using APA style.

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NURS FPX 6216 Creating and Managing Budgets Mentor Interview Example

NURS FPX 6216 Assessment 1 Instructions: Mentor InterviewNURS FPX 6216 Assessment 1 Instructions: Mentor Interview

NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment Brief

Course: NURS-FPX 6216 Advanced Finance and Operations Management

Assignment Title: NURS FPX 6216 Assessment 1 Instructions: Mentor Interview Analysis

Assignment Overview

The NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment provides students with an opportunity to explore budget management in healthcare settings by interviewing a nurse leader experienced in creating and managing budgets. Through this assignment, students will analyze the interview findings, compare the processes of managing operating and capital budgets, describe resource allocation processes, and evaluate effective approaches to planning for profitability and fiscal success.

Understanding Assignment Objectives

This assignment aims to assess students’ abilities to:

  • Compare the processes of managing operating and capital budgets.
  • Describe the process of allocating resources for labor, equipment, and services.
  • Describe an effective approach contributing to planning for profitability and fiscal success.
  • Evaluate a nurse leader’s approach to budget management.
  • Communicate effectively in writing using correct grammar and mechanics, integrating relevant and credible sources of evidence following APA style guidelines.

The Student’s Role

As a student undertaking this assignment, your role involves conducting an interview with a nurse leader who possesses experience in health care finance and budget management. You will explore various aspects of budget management, including the management of operating and capital budgets, productivity management, oversight of equipment and supplies usage, and application of finance principles to achieve organizational goals.

Competencies Measured

This assignment assesses the following competencies:

  • Develop a plan for managing the labor force within budget and productivity parameters.
  • Develop a capital budget.
  • Determine the equipment and services needed for seamless patient or client care.
  • Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.
  • Communicate effectively with diverse audiences in an appropriate form and style consistent with applicable organizational, professional, and scholarly standards.

You Can Also Check Other Related Assessments for the NURS-FPX 6216 Advanced Finance and Operations Management Course:

NURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

NURS FPX 6216 Assessment 4 Preparing and Managing a Capital Budget

NURS FPX 6216 Creating and Managing Budgets Mentor Interview Example

Mentor Interview

Understanding business and financial management is crucial for nursing leaders because it helps them analyze healthcare trends and improve patient outcomes. Research suggests that combining clinical and business skills enables nurses to thrive in the healthcare system while adapting to its changes. Ms. Liu, a seasoned nursing leader at Florida Community Care, shared insights on budgeting and its impact on care quality during our interview.

Introduction to Budgeting in Healthcare

This knowledge equips nurses with leadership and management skills, enabling them to make proactive decisions and introduce innovative reforms. Budgeting is a key aspect of healthcare business management, and Ms. Liu, with her extensive experience in facility care hospital budgeting, provided valuable insights into different budgeting approaches and their implications for care quality.

Comparison Between Operating and Capital Budget Management

The discussion began with an examination of the distinctions between managing operating and capital budgets. Ms. Liu emphasized these budget categories’ essential roles in organizational financial management, highlighting their differences in approach, duration, and strategic objectives. Operating budgets, as explained by Ms. Liu, serve as short-term plans primarily focusing on day-to-day expenses and revenue generation, covering routine operational costs like salaries and utilities.

The operational budget is typically prepared annually and offers flexibility in its allocation. In contrast, capital budgets entail long-term investments in assets such as buildings and technology, involving significant expenditures with extended payback periods. According to Michelon et al. (2020), capital budgeting involves systematic planning to evaluate and invest in long-term beneficial assets, while operational budgets provide structure by tracking routine expenses effectively (Srithongrung et al., 2019).

Ms. Liu further highlighted the differing emphases of operational and capital budgeting. Operational budgets prioritize portability and liquidity, whereas capital budgets emphasize long-term strategic capabilities, productivity, and competitiveness. The conversation then delved into the decision-making processes inherent in each budget approach. Operational budget decisions revolve around optimizing current resources and managing operational efficiency, granting department heads authority for approval. In contrast, capital budgeting necessitates risk assessment and evaluation of long-term impacts, requiring approvals from higher authorities like the board of directors and CFOs.

However, Ms. Liu acknowledged existing knowledge gaps concerning comprehensive return on investment analysis, the impact of investment on technological advancement, and market conditions influencing budgeting needs and application.

Allocating Resources for Labor, Equipment, and Services

The discussion during the interview delved into the allocation of resources within budgeting processes, emphasizing its crucial role in ensuring fair distribution among labor, equipment, and services to enhance organizational practices and care provision (Bouzari et al., 2023). Ms. Liu stressed the significance of aligning budgeting with a need-based assessment to effectively prioritize current organizational needs.

According to Ms. Liu, the allocation process commences with a thorough needs assessment and the development of a plan spanning one to two years, adjusting resources accordingly. It is assumed that required resources will be readily available without shortages, and estimated costs will reflect actual market conditions. Resource allocation is then based on liquidity and probabilities, with labor budgets being flexible to cover salaries and training, while equipment budgets are fixed due to being one-time purchases, with maintenance typically budgeted for each fiscal cycle. Conversely, service budgets tend to be higher due to their association with vendors, contractors, and outsourcing.

In line with many organizations, Ms. Liu’s organization employs tools like Outlook and Excel for communication and utilizes spreadsheets to track yearly trends, expenses, revenues, and timelines, comparing them to past-decade trends to identify areas for improvement. Following allocation, content monitoring ensures alignment with goals, with evaluation based on revenue generation and a balanced scorecard. Kruk et al. (2018) underscore the importance of equal and balanced resource distribution in high-quality healthcare systems that align with organizational needs, facilitating decision-making.

Effective Approach to Profitability and Fiscal Success

In the pursuit of profitability and fiscal success, a pragmatic approach relies on strategic planning involving need-based analysis, risk assessment, SMART goal setting, and SWOT analysis. These methodologies aid in identifying organizational needs and effectively allocating resources (Srinivas, 2019). Notably, risk assessment plays a pivotal role in estimating and mitigating risks to contribute to achieving profitability. Moreover, setting SMART goals ensures timely target achievement and fosters staff motivation (Srinivas, 2019).

Ms. Liu’s experience at Florida Community Care underscores the importance of strategic planning, which includes conducting a SWOT analysis to identify strengths, weaknesses, opportunities, and threats. This analysis is then compared with a balanced scorecard, which assesses financial, internal, learning and growth, and customer aspects. Such a comprehensive approach ensures the alignment of organizational goals with strategic planning (Srinivas, 2019).

Research further suggests that the amalgamation of SWOT analysis with the balanced scorecard offers detailed insights into the organization’s status, facilitating the strategic utilization of internal and external information to bolster strengths and opportunities while addressing threats and weaknesses (Quezada et al., 2019).

Furthermore, alternative approaches to achieving profitability may involve forming cross-functional teams to explore innovative ideas and implementing strategies to augment revenue. These strategies could include adopting environmentally friendly practices, adjusting care pricing, implementing standardized hygiene protocols, using biodegradable supplies, or integrating electronic health record systems (Quezada et al., 2019).

Nursing Leader’s Approach to Budget Management

The way nursing leaders manage budgets is crucial for ensuring resources are used efficiently. Nursing leaders need to plan budgets that match the organization’s goals and needs. A skilled nurse can demonstrate expertise in patient-centered care and financial responsibility, which are vital for the organization’s success (Mlambo et al., 2021). Therefore, a nursing leader’s budget should comply with regulatory standards and accurately manage revenue and expenses. Additionally, employing a transformative leadership style that involves all stakeholders, implements access control measures, and strategically allocates resources can help nursing leaders exhibit effective budget management skills.

Research indicates that structured training and education on budget management, using a multidisciplinary approach, can enhance a nurse leader’s abilities (Paarima et al., 2021). The effectiveness of a budget can be assessed by measuring achievements against set goals and using a balanced scorecard (Fuertes et al., 2020). Budgeting helps identify obstacles to decision-making and allows for clear definition of the budgeting process.

Conclusion

Effective budget management in healthcare is crucial for ensuring optimal resource allocation and achieving organizational goals. Through the insights shared by Ms. Liu, a seasoned nursing leader, it is evident that understanding the nuances of budgeting, including the management of operating and capital budgets, as well as the allocation of resources for labor, equipment, and services, is essential for nursing leaders. By adopting strategic planning methodologies such as SWOT analysis, SMART goal setting, and risk assessment, nursing leaders can navigate budgeting challenges and contribute to the profitability and fiscal success of their organizations. Furthermore, investing in structured training and education can enhance nursing leaders’ budget management skills, leading to improved financial outcomes and quality of care delivery.

References

Bouzari, Z., Ahmadian, L., & Sedghi, S. (2023). Resource allocation in health sector: a systematic review. Cost Effectiveness and Resource Allocation, 21(1), 1-13.

Fuertes, G., Alfaro, M., Vargas, M., Gutierrez, S., Ternero, R., & Sabattin, J. (2020). Conceptual framework for the strategic management: A literature review—descriptive. Journal of Engineering, 2020, 1–21.

Kruk, M. E., Gage, A. D., Joseph, N. T., Danaei, G., García-Saisó, S., & Salomon, J. A. (2018). Mortality due to low-quality health systems in the universal health coverage era: a systematic analysis of amenable deaths in 137 countries. The Lancet, 392(10160), 2203-2212.

Mlambo, M., Silén, C., & McGrath, C. (2021). Lifelong learning and nurses’ continuing professional development, a metasynthesis of the literature. BMC Nursing, 20(1), 62.

Paarima, Y., Kwashie, A. A., & Ofei, A. M. A. (2021). Financial management skills of nurse managers in the Eastern Region of Ghana. International Journal of Africa Nursing Sciences, 14, 100269.

Quezada, R. L., Saldaña, A. E., & Mondragon, P. E. (2019). Organizational improvement through the integration of SWOT analysis and balanced scorecard. International Journal of Applied Management Science, 11(1), 18-38.

Srithongrung, A., Chang, C. H., & Cheah, Y. N. (2019). Nurses’ budgetary participation and job performance: evidence from Thailand. Journal of Nursing Management, 27(2), 279-286.

Srinivas, B. K. (2019). The strategic management process: A guide to implementation. Routledge.

Detailed Assessment Instructions for the NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment

Description

Interview a leader of your choice who has experience with creating and managing budgets, and write a 3–5 page analysis of your findings from the interview.

Note: Complete the assessments in this course in the order in which they are presented.

SHOW LESS

Business acumen, including financial management skills, is a key competency for nurse leaders, and a primary responsibility for many is the development and management of operating and capital budgets.

For this assessment, you will speak with a leader of your choice who has experience with creating and managing budgets, learn about that person’s approach to budget management, and consider techniques or strategies you may emulate when you create and manage budgets.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 2: Develop a plan for managing the labor force, within the parameters of the budget and productivity.
    • Evaluate a nurse leader’s approach to budget management.
  • Competency 3: Develop a capital budget.
    • Compare the process of managing an operating budget to that of managing a capital budget.
  • Competency 4: Determine the equipment and services needed to maintain seamless patient or client care.
    • Describe the process of allocating resources for labor, equipment, and services.
  • Competency 5: Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.
    • Describe an effective approach that contributes to planning for profitability and fiscal success.
  • Competency 6: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Write clearly and concisely, using correct grammar and mechanics.
    • Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using APA style.
  • Note: Complete the assessments in this course in the order in which they are presented.

PREPARATION

You are the nurse manager of a new urgent care clinic, and one of your first tasks is to prepare next year’s operating budget. Like many nurses, you have had little or no direct experience with the budgeting process and realize that financial management is not one of your strengths as a leader. Consequently, you have decided that you need to reach out for help from someone in the facility with budgeting experience and financial management expertise who can offer you help and insight. Note: Remember that you can submit all of, or a portion of, your draft analysis to Smarthinking for feedback, before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service. As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment. Capital and operating budgets each play a major role in the financial expenditures of nursing units.

  • What is the purpose of each type of budget?
  • How does managing these two types of budgets differ?
  • What financial management techniques are common to both types?
  • Reflect on your experience with either type of budget.
  • How have one or the other of these two budgets affected the provision of care in your organization or unit?
  • MSN PROGRAM JOURNEY
    The following is a useful map that will guide you as you continue your MSN program. This map gives you an overview of all the steps required to prepare for your practicum and to complete your degree. It also outlines the support that will be available to you along the way.
  • MSN Program Journey.
  • The following resources are required to complete the assessment.
  • APA Style Paper Tutorial [DOCX]. Use this template for your interview analysis.

REQUIREMENTS

Interview

Conduct an interview with your site supervisor, or other nurse leader whom you consider to be a mentor in the area of health care finance. Discuss their experience with operations and capital budgets in their current or previous role. Explore the following topics in your interview:

    • Their experience managing an operating budget.
    • Their approach to managing productivity within the parameters of the budget.
    • Their approach to oversight of the appropriate use and availability of equipment and supplies.
    • The experience of managing a capital budget.
    • How managing a capital budget differs from managing an operating budget.
    • Their application of finance principles to fulfill the organization’s mission and goals.

Analysis

Note: The requirements outlined below correspond to the grading criteria in the assessment scoring guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Guiding Questions: Mentor Interview [DOCX], linked in the Resources under the Suggested Resources heading, to better understand how each criterion will be assessed. Prepare a written analysis of your findings from the interview, supplemented by your own research and evaluation of budget management techniques.

    • Compare the process of managing an operating budget to that of managing a capital budget.
    • Describe the process of allocating resources for labor, equipment, and services.
    • Describe an effective approach that contributes to planning for profitability and fiscal success.
    • Evaluate the nurse leader’s approach to budget management.
    • Write clearly and concisely, using correct grammar and mechanics.
    • Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using current APA style.

ADDITIONAL REQUIREMENTS

Format your analysis using APA style.

    • Use the APA Style Paper Template [DOCX] linked in the Resources under the Required Resources heading. An APA tutorial is also provided in the Resources, under the Suggested Resources heading, to help you in writing and formatting your analysis. Be sure to include:
      • A title page and reference page. An abstract is not required.
      • A running head on all pages.
      • Appropriate section headings.
      • A minimum of five properly formatted citations and references.
    • Your analysis should be 3–5 pages in length, not including the title page and reference page.

Portfolio Prompt: You may choose to save this learning activity to your ePortfolio.

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NURS FPX 6214 Staff Training Session Presentation Example

NURS FPX 6214 Assessment 4 Staff Training SessionNURS FPX 6214 Assessment 4 Staff Training Session

NURS FPX 6212 Staff Training Session Presentation Assignment Brief

Course: NURS-FPX 6214 Health Care Informatics and Technology

Assignment Title: Assessment 4 Staff Training Session

Assignment Overview

In this assignment, you are tasked with developing and recording a 10-15 slide audiovisual presentation to introduce staff personnel to a new or upgraded telehealth technology. This presentation aims to support the implementation and use of the technology within your healthcare organization. The successful deployment of the technology hinges on effective training, and your role as a nurse leader is crucial in ensuring that the staff is well-prepared to utilize the new system.

Understanding Assignment Objectives

The objective of this assignment is to evaluate your proficiency in several key competencies:

  • Evaluate technologies used to gather patient data, inform diagnoses, and enhance care quality, safety, and outcomes.
  • Develop a collaborative technology integration strategy.
  • Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
  • Promote effective technology use policies that protect patient confidentiality and privacy.
  • Communicate effectively with diverse audiences, using an appropriate form and style consistent with applicable standards.

The Student’s Role

As a nurse leader, your role is to spearhead the implementation of the new telehealth technology within your healthcare organization. You will be responsible for designing and delivering a comprehensive training session to orient the staff to the technology. Additionally, you will need to address any concerns regarding patient confidentiality, privacy safeguards, ongoing training, and technical support.

Competencies Measured

This assignment will measure your competency in the following areas:

  • Describing the purpose and use of the telehealth technology.
  • Explaining the potential risks and benefits associated with the technology.
  • Identifying the requirements for successful deployment, including appropriate training for providers, patients, and their families.
  • Discussing patient confidentiality and privacy safeguards.
  • Explaining how the organization will assess the effectiveness of the technology.
  • Describing the type of ongoing training and technical support available to nursing staff.
  • Supporting assertions and conclusions with relevant and credible evidence.
  • Developing slides that augment the presentation.
  • Communicating effectively with staff to support the implementation and use of the technology.

You Can Also Check Other Related Assessments for the NURS-FPX 6214 Health Care Informatics and Technology Course:

NURS FPX 6214 Assessment 1 Technology Needs Assessment Example

NURS FPX 6214 Assessment 2 Stakeholder Meeting Example

NURS FPX 6214 Assessment 3 Implementation Plan Example

NURS FPX 6214 Assessment 4 Staff Training Session Presentation Example

Slide 1: Title Slide

Assignment Title: NURS FPX 6214 Assessment 4 Staff Training Session

Subtitle: Enhancing Healthcare Delivery through Digital Innovation

Presenter’s Name: [Your Name]

Date: [Presentation Date]

Slide 2: Staff Training Session Introduction

  • Introduction to Telehealth Integration:
    • Today marks a momentous occasion as we embark on a journey to revolutionize patient care within our esteemed institution, the Blue Ridge Medical Center.
    • We will explore the intricacies of telehealth integration and its potential to reshape healthcare delivery and improve patient outcomes.
  • Exploring Telehealth Integration:
    • Telehealth has the power to bridge gaps in access to care, particularly in remote or underserved areas.
    • It enables real-time communication between patients and healthcare providers, fostering proactive and personalized care delivery.
  • Unlocking Transformative Power:
    • Join me on this enlightening exploration as we unlock the transformative power of telehealth-integrated Electronic Health Record (EHR) systems.
    • Seamless integration of telehealth into our EHR system will streamline workflows, enhance communication, and ultimately elevate the quality of care we provide.

Speaker Notes:

Good morning, everyone. This is Ashley Jones, the nursing leader. I am here to provide training for the telehealth-integrated Electronic Health Record system. First, I invite you to this training session to introduce the new technology within our organization, Blue Ridge Medical Center. This webinar will help to enlighten your knowledge, resolve your queries, and help you adapt to the new system quickly so that we can launch the technology within our organization for enhanced patient outcomes and satisfaction (Haleem et al., 2021). If you have any questions regarding the training session, we have an entire session saved up for questions and queries at the end of the training, and I would gladly come back to your concerns.

However, if you have any further ambiguities regarding the interaction, please write them down or share them with your heads so we can prioritize them in our next training session. Before beginning the training session, here is a quick overview of the telehealth integration we aim to implement within our organization. The proposed telehealth-integrated EHRs are the medicine portal that was suggested to address the current condition of our organization and the lack of care, mismatched reports, medical errors, and associated appointment adherence issues. The need assessment proposed a telehealth-integrated Electronic Health Record system, such as a medicine portal within our organization, to improve clinical outcomes.

Slide 2: Objectives

Let’s jump into the objectives of the presentation and what we intend to cover in this training session.

  • The purpose of the telehealth integrated EHRs and use and the downsides associated with it.
  • Benefits and risks associated with Telehealth Integrated EHRs and contrary perspective to the technology.
  • Highlight the necessity of the successful deployment of telehealth-integrated EHRs.
  • Discussion on the privacy and confidentiality concerns associated with telehealth-integrated EHRs.
  • Discussion on how the organization will evaluate the effectiveness of the technology.
  • Discussion on the required ongoing training and technical support for the staff during implementation.
  • Conclusion.
  • Question and Answer session.

These objectives will guide us through the training session and ensure that we cover all essential aspects of the telehealth-integrated EHR system implementation.

Speaker Notes:

Before we embark on our journey into the realm of telehealth-integrated Electronic Health Record systems, let us take a moment to outline the objectives that will guide our exploration. By the conclusion of this session, you will gain a comprehensive understanding of the purpose, benefits, and challenges associated with telehealth integration. We will delve into the details of successful deployment, privacy considerations, evaluation criteria, and the crucial role of ongoing training and technical support. These objectives will serve as our compass, ensuring that we navigate the complex landscape of telehealth integration with clarity and purpose.

Slide 3: Purpose of Telehealth-Integrated EHR System

  • Purpose of Integration:
    • At the heart of our discussion lies the fundamental question: What is the purpose of integrating telehealth with our existing Electronic Health Record system?
    • The answer lies in the transformative potential of this innovative technology.
  • Paradigm Shift in Healthcare Delivery:
    • Telehealth-integrated EHR systems represent a paradigm shift in healthcare delivery.
    • They empower both providers and patients with unprecedented levels of accessibility and connectivity.
  • Revolutionizing Care Delivery:
    • Through virtual consultations, online medical services, and streamlined record-keeping, these systems have the power to revolutionize the way we deliver care.
  • Embarking on a Journey:
    • Today, we embark on a journey to unlock the full potential of telehealth integration.
    • We aim to harness its transformative power for the betterment of our patients and our practice.

Speaker Notes:

The purpose of the telehealth integrated Electronic Health Record (EHR) uniquely combines telehealth technology with the electronic health record system to enable medical professionals to provide patients with virtual care, online medical consultations, and diagnostic treatment, improve the accuracy of medical record-keeping, provide portal access, provide error-free, improved quality care, and help them make an informed decision based on the well integrated and comprehensive data (Haleem et al., 2021).

Moreover, studies have supported the idea that telehealth assistive technologies support coordinated care for chronic patients by providing advanced, well-equipped, and timely care (Davidson, 2020), making it easier for chronically ill patients to have timely care or emergency help through virtual consultations that can save their time and reduce their chances of hospital-acquired infections. These virtual care tools allow patients to advocate for their needs, easily share their care preferences, and become more actively engaged (Burton et al., 2022). The integrated telehealth system enhances the efficiency, accessibility, and quality of healthcare delivery, enabling patients to participate in their care actively and allowing providers to offer better remote care.

Slide 4: Use of Telehealth-Integrated EHRs

  • Versatile Functionalities:
    • Telehealth-integrated Electronic Health Record systems offer a wealth of functionalities beyond traditional healthcare delivery models.
  • Healthcare Provider Benefits:
    • Healthcare providers can utilize telehealth integration to:
      • Conduct virtual consultations.
      • Diagnose and treat patients remotely.
      • Monitor patients’ health status from afar.
  • Patient Engagement:
    • Patients can:
      • Access their medical records.
      • Receive treatment recommendations.
      • Actively engage in their healthcare journey through these systems.
  • Versatility and Adaptability:
    • The versatility and adaptability of telehealth integration make it a powerful tool for:
      • Enhancing patient care.
      • Driving positive clinical outcomes.
  • Envisioning Possibilities:
    • As we explore the diverse applications of telehealth integration, envision the myriad possibilities that lie ahead for our organization and our patients.

Speaker Notes:

The telehealth-integrated EHRs enable healthcare providers to provide virtual consultations to patients, allowing them to diagnose and treat different conditions without requiring an in-person visit (Jin et al., 2020). This has dual benefits for the organization, reducing the long waiting lines and risk of hospital-acquired infections. The intended users of this type of technology are the patients, doctors, and nurses who have direct access to it and can take advantage of it. Patients can receive medical advice perspectives and remote treatment recommendations while improving the accessibility to health services (Gajarawala & Pelkowski, 2021).

Similarly, patients can access their health information, including medical records, test results, and treatment plans, through medicine portals, empowering them to participate actively in their healthcare decisions. Other uses of the telehealth integrated EHRs are remote monitoring of the patient’s vital signs, chronic condition, and recovery progression that helps ensure the proactive treatment and adjustment in the treatment plan. Moreover, improved communication helps in the safe exchange of information and facilitates the discussion of health concerns without a face-to-face appointment. Furthermore, it aids in reducing the healthcare cost for physical visits, travel expenses, and hospital stays. These systems will be safely deployed in the hospital setting within password-protected user access control measures to ensure the safe deployment of the technology.

Slide 5: Downsides of Telehealth-Integrated EHRs

  • Acknowledging Potential Challenges:
    • Despite its transformative potential, telehealth integration presents certain limitations and challenges that warrant consideration.
  • Technical Difficulties:
    • Bandwidth issues and technical glitches may impede the seamless delivery of virtual care services.
  • Security Concerns:
    • Telehealth-integrated EHR systems are vulnerable to security breaches, necessitating robust cybersecurity measures to safeguard patient data.
  • Regulatory Barriers:
    • Regulatory complexities and compliance requirements pose challenges to the widespread adoption and implementation of telehealth technologies.
  • Maintaining Personal Connection:
    • The absence of physical interaction in virtual consultations may compromise the personal connection between patients and healthcare providers.
  • Critical Approach:
    • It is imperative to approach telehealth integration with a critical eye, recognizing both its potential benefits and inherent limitations.

Speaker Notes:

The telehealth-integrated EHR systems have some limitations and downsides, as it may become challenging to perform comprehensive physical examinations due to technical difficulties such as bandwidth issues, security breaches, and regulatory barriers (Gajarawala & Pelkowski, 2021). Connectivity or security issues may threaten a patient’s confidentiality and ability to trust their healthcare provider within our organization. Thus, the virtual consultation may lack the personal touch.

Also, research has been associated with the adverse impact of telehealth on the continuity of care, arguing that online interactions may feel impersonal and or lack of physical examination may fail to aid in accurate treatment diagnosis (Mubaraki et al., 2020). Other limitations associated with the integrated system are the lack of multistate telehealth licensure, the accuracy of the diagnosis based on virtual consultation, and the patient and provider relationship, as it may feel like a loss of personal touch to the care that some of the patients may require and may have a significant impact on privacy and confidentiality.

Slide 6: Risks and Benefits of Telehealth Integration

  • Examining Risks and Benefits:
    • Telehealth integration presents a spectrum of advantages and risks that necessitate careful consideration.
  • Benefits of Telehealth Integration:
    • Increased access to care, enhanced patient engagement, and improved convenience for both patients and providers.
  • Risks and Challenges:
    • Privacy concerns related to data security and confidentiality, technical glitches disrupting service delivery, and the potential loss of personal touch in virtual interactions.
  • Complex Interplay:
    • The evaluation of telehealth integration requires a nuanced understanding of the intricate relationship between technology, patient care, and organizational dynamics.

Speaker Notes:

Next, this training session will discuss the potential risks and benefits of telehealth-treated EHRs and why some organizations may resist opting for such services.

Potential Benefits:

Increased Access to Care: A telehealth-integrated EHR can provide access to medical series irrespective of geographical or other limitations such as immobility or traveling issues (Haimi, 2023). It helps reduce disparities in access to healthcare facilities and improves health outcomes.

Remote Monitoring: It allows healthcare providers to monitor their patients’ health through online mediums, remote monitoring, and video consultations. It helps them provide early intervention and better management of chronic conditions while reducing the risk of hospital-acquired infections and medical errors.

Enhanced Patient Engagement: It empowers the patient to be actively engaged in their healthcare by providing access to their medical records, treatment plans, and educational resources that can aid patients to have a better understanding of their medical history and their current condition. The technology will contribute to overall quality and safety through the maintenance of HIPAA compliances and the active involvement of the patients in their care practices.

Potential Risks:

Privacy and Confidentiality Issues: Transmitting personal and sensitive patient information over a digital platform may pose a significant risk to data security. Breeches and unauthorized access may lead to identity theft, fraud, and potential patient harm.

Issues of Digital Literacy: People may have limited digital literacy, lack of access to digital platforms or limited access to reliable connections, lower socioeconomic status, or lack the language proficiency to access their information through telehealth integrated systems may lead to inaccurate or ill-informed decisions that may not align with the patient’s values or preferences.

Technical Glitches and Connectivity Issues: One of the biggest risks of reliance on technology is technical glitches and connectivity issues, which can disrupt the telehealth system and care.

Lack of Personal Touch: It may reduce the connection and relationship between the patient and their healthcare provider as most of their shared interaction is through the screen. That may impact the quality of communication, patient satisfaction, and empathy toward the patient’s condition as the patient might feel distant from their provider and not feel heard or understood.

Slide 7: Requirement for Successful Deployment

  • Robust Technological Infrastructure:
    • Adequate bandwidth, stringent data security measures, and interoperability protocols are essential prerequisites for telehealth integration.
  • Comprehensive Training Programs:
    • Implementation of thorough training programs to equip healthcare providers with the necessary skills and knowledge to utilize telehealth technology effectively.
  • Interprofessional Collaboration:
    • Foster interprofessional collaboration to facilitate seamless integration of telehealth into existing workflows, promoting a culture of innovation and adaptability.
  • Paving the Way for Success:
    • Addressing these requirements head-on will lay the foundation for the successful implementation of telehealth integration within our organization.

Speaker Notes:

For the successful deployment of the telehealth-integrated EHRs within our organization, it is important to take considerations into account. One of the major necessities is the technological infrastructure of the telehealth-integrated system, such as good bandwidth availability, data security, and interoperability factors that play a significant role in the effectiveness of the technology within our organization (Pandit et al., 2023). These factors helped the seamless transitioning of the integrated system with the traditional ones.

As in the earlier stages of the deployment, the organization’s infrastructure was analyzed, which highlighted good bandwidth availability and data security measures while the interoperability factors were satisfactory; thus during the deployment, we will upgrade these systems’ effectiveness criteria to avoid internet, interoperability, and data security issues during the consultation and portal usages to make the use of the platform seamless. To manage interoperability, the IT department will implement these changes, including upgrading the internet, transitioning, and user access control. At the same time, robust security complaints with regulatory authorities will be utilized. Similarly, comprehensive training is vital for utilizing technology, including virtual consultation, patient record access, and managing technical issues (Dutta & Hwang, 2020).

This comprehensive training will provide healthcare providers with extensive knowledge and hands-on training on conducting virtual consultations, accessing patient data, and ensuring data security. Furthermore, implementing robust security measures and compliance with HIPAA regulations can ensure safety and privacy alignment. Along with providers’ education, patients’ and their families’ education also holds a significant position, as it would help them to understand the use of the technology and how they can schedule appointments and adhere to them while providing awareness regarding the potential risks and benefits for the patient to make informed decisions. The patients’ healthcare preferences and their ability to take an active role in their care can be facilitated by comprehensive education that empowers patients with autonomy and decision-making abilities.

The nursing staff will be a part of the training session by providing education and guiding the patient regarding the aspects of the integrated system, how beneficial they are, and explaining the risks and benefits of the system to the patient and their families in their native, easily understandable language. Also, the interactive workshops, help desk, and user-friendly manuals set by the nurses to provide informed care practices within the integrated system would help the nurses train the patients and their families. Moreover, information can be placed on the patient portal so patients can access it whenever they want.

Slide 8: Patient Confidentiality and Privacy

  • Robust Security Measures:
    • Implementation of end-to-end encryption, user authentication protocols, and regular data audits to safeguard sensitive health information.
  • Adherence to Regulatory Guidelines:
    • Ensuring compliance with regulatory standards and guidelines pertaining to patient confidentiality and privacy in telehealth integration.
  • Patient Education and Consent:
    • Educating patients about the importance of data privacy and obtaining clear consent for data usage to foster trust and transparency.
  • Upholding Ethical Practices:
    • Prioritizing patient confidentiality and privacy to uphold ethical and responsible healthcare practices in the era of telehealth integration.

Speaker Notes:

The proposed telehealth platform is a digital platform that poses a significant threat to patient privacy and confidentiality. It does require a safe transition into the new system. However, the careful and safe data transition per the security measures can help overcome the loopholes. These integrated EHRs can help professionals align the data and healthcare management through information sharing and record keeping while aligning the security with the Health Insurance Probability and Accountability Act (HIPAA) regulations that standardize telehealth integration (Basil et al., 2022). HIPAA is a federal law that protects sensitive information about patients from disclosure without the patient’s consent and knowledge.

  • End-to-end encryption and user authentication safeguard the patients’ sensitive information preventing unauthorized access.
  • Regular data audits, bug checks, and upgrades to avoid breaches and hacking.
  • Informed consent for every telehealth counter of data to ensure the protection of consensual use of patient data.
  • Clear communication regarding the security measures with patients and ensuring that the patient understands how their data will be utilized and who will have access to information.
  • Data anonymization and multiple authentication protocols help verify the user’s identity, reducing the risk of fraud and identity theft.
  • Password protection, OTP verification, and role-based platform access provide better patient information safeguards.

Privacy and confidentiality are based on the assumption that the telehealth-integrated EHRs platforms are aligned with HIPAA standards and have strong security measures, verification protocols, and compliance with privacy regulations. Also, another underlying assumption is the education and awareness among the patients and their families regarding the use of the data and their consent for access to their data by healthcare providers.

Slide 9: Evaluation and Criteria for Assessing Effectiveness

  • Comparative Analysis:
    • Conducting comparative analysis to assess the impact of telehealth integration on various metrics such as patient satisfaction, health outcomes, and operational efficiency.
  • Feedback Mechanisms:
    • Implementing feedback mechanisms to gather input from stakeholders, including healthcare providers, patients, and administrative staff, to identify strengths and areas for improvement.
  • Establishing Evaluation Criteria:
    • Defining clear evaluation criteria, including patient satisfaction rates, data security measures, and financial impact, to measure the effectiveness of telehealth-integrated EHR systems.
  • Continuous Improvement:
    • Emphasizing ongoing evaluation to drive continuous improvement, ensuring that telehealth integration remains aligned with organizational goals and patient needs.

Speaker Notes:

The evaluation of the effectiveness of the technology can be carried out through a comparative and feedback-based method. The expected short-term results are seamless workflow, easy video consultation, and a reduced hospital-acquired infection rate, as most of the interactions will be based on online mediums. Similarly, other expected short-term results would be easy access to information, more integrated, informed decision-making feedback, and fewer waiting hours. The desired long-term results will be based on increased satisfaction, on-time emergency response and care management for chronic conditions, financial stability, and reduced costs of extra infrastructural changes.

The effectiveness of the overall technology infrastructure will be based on the pre-and post-comparative analysis that can explain the effectiveness of the technology as compared to the traditional EHR system (da Fonseca et al., 2021). Similarly, the surveys from end-users, such as healthcare professionals and patients, will be used as evaluative information to help advance technology and resolve conflicts. The strategies for the survey include questionnaires, interviews, and satisfaction surveys. Similarly, hospital statistics showing reduced levels of acquired infection rate, increased overall satisfaction, and a reduced number of medical errors can help evaluate the effectiveness of the telehealth-integrated EHRs within the organization.

Furthermore, the criteria for the evaluation of the effectiveness include the end-user’s testimonials, satisfaction survey feedback, and interviews that can help explain the effectiveness of using an integrated EHR system. In terms of cost-effectiveness, the reduced cost of extra infrastructure changes and the cost and benefit analysis of implementing the integrated system help identify the financial benefits of utilizing the technology. The evaluation criteria, such as patient satisfaction rate, data security, provider efficiency, and financial impact, allow the organization to make informed decisions regarding optimizing the integrated EHRs to provide continuity of care (Adane et al., 2019).

Slide 10: Ongoing Training and Technical Support

  • Comprehensive Training Strategies:
    • Implementing various training methods, including online modules, hands-on workshops, and user-friendly manuals, to equip healthcare professionals with the skills needed to navigate telehealth-integrated EHR systems effectively.
  • Empowering End-Users:
    • Empowering end-users with confidence and competence through comprehensive training and technical support, maximizing the benefits of telehealth integration.
  • Feedback Mechanisms:
    • Establishing regular feedback mechanisms to gather input from end-users, allowing for continuous improvement and addressing any challenges or concerns promptly.
  • Access to IT Support:
    • Providing access to IT support resources to assist end-users with technical issues or questions, ensuring smooth operation of telehealth-integrated systems.

Speaker Notes:

The last objective of the discussion is the ongoing training and technical support required for the implementation of the telehealth-integrated EHRs for the end-users, especially healthcare professionals, doctors, and nurses. Online and hands-on training will be provided during the implementation stage, and then annual training sessions will be set up to provide hands-on training and refresh your skills regarding the project. However, regular workshops every two months would be provided to resolve issues regarding the implementation and address staff concerns. Webinars and online modules will be readily available for you to access information whenever you want.

Furthermore, for the completion of the training, a series of videos and quizzes would be needed to be completed for you to have a certification of the training to regain data privacy, platform usage and best practice implementations. Lastly, user-friendly manuals would be shared with end-users to help them follow standardized practices. At the same time, IT support would be readily available whenever you need it in the form of a help desk placed on different floors in the organization and a helpline to call IT support.

However, there are still some knowledge gaps regarding the knowledge retention strategies and how the information provided would be assessed in practice. Similarly, it is still being determined how end-users will keep up with the ever-evolving nature of telehealth systems and regulatory changes. Furthermore, turnover issues of skills and trained professionals and interoperability issues may require further sustainability plans and advancement within the system.

Slide 11: Conclusion: Moving Forward

  • Reflecting on the Journey:
    • Reflecting on the transformative potential of telehealth-integrated EHR systems and the opportunities they offer for enhancing patient care and organizational efficiency.
  • Embracing Innovation:
    • Embracing innovation and fostering a culture of continuous learning to leverage the power of telehealth technology for positive change.
  • Empowering Daily Practice:
    • Encouraging each participant to apply the knowledge and insights gained from the training session in their daily practice, focusing on delivering compassionate, patient-centered care.
  • Moving Forward with Confidence:
    • Moving forward with confidence and conviction, equipped to meet the challenges and seize the opportunities of the digital age.

Speaker Notes:

This ongoing training session was designed to provide basic hands-on training in introducing the telehealth-integrated EHRs to end-users, especially professionals, doctors, and nurses. The information provided was based on providing comprehensive information regarding the risks and benefits of the technology, successful deployment, the need for interprofessional collaboration, and the evaluation of the changes. Moreover, the aim was to provide a comprehensive understanding of the change and to help you become more familiar with the technology. This training session was fruitful for you guys.

Slide 12: Question and Answer

  • Now, I welcome any queries or concerns you may have regarding our telehealth initiative.
  • Your feedback is invaluable as we embark on this transformative journey.

Speaker Notes:

As said earlier, please express your concerns if you have any queries; I would happily guide you through them. Thank you so much for your time and patience.

References

Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient patient care delivery: A review. Risk Management and Healthcare Policy, 12, 67–73.

Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo Hidalgo, L., & Görges, M. (2022). Empowering patients through virtual care delivery: Qualitative study With micropractice clinic patients and health care providers. JMIR Formative Research, 6(4), e32528.

Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration of telehealth and coordinated care approaches impact health care service organization structure and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282.

Da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192.

Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A PRISMA-compliant systematic review. Medicine, 99(8), e19290.

Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for Nurse Practitioners: JNP, 17(2), 218–221.

Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors International, 2, 100117.

Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare disparities-a time for redemption: a narrative review. BMC Medical Informatics and Decision Making, 23(1), 1-10.

Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018). Deploying your telehealth platform. Seminars in Plastic Surgery, 32(4), 172–175.

Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact on the future. Cureus, 12(8), e9891.

Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centred care and patient autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38.

Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A. (2021). Advantages and disadvantages of telemedicine during the COVID-19 pandemic era among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1), 110–115.

Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine for chronic disease management during the Covid-19 pandemic. NEJM Catalyst Innovations in Care Delivery, 1(3).

Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current Psychiatry Reports, 23(9), 61.

Detailed Assessment Instructions for the NURS FPX 6214 Assessment 4 Staff Training Session Presentation Assignment

Description

Develop and record a 10-15 slide audiovisual presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.

INTRODUCTION

Successful deployment of a new health care technology requires that your team be well trained in its use. Nurse leaders have many options to choose from when considering an effective training strategy, among which is the use of Web conferencing technologies, such as webinars, used to deliver training remotely to a geographically dispersed audience.

This assessment provides an opportunity for you to develop a presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.

PREPARATION

Successful deployment of new or upgraded telehealth technology requires that your team be well trained in its use. One key element of your overall training strategy is to orient your staff to the new technology. Consequently, you have decided to develop an orientation webinar, which can be used to deliver the training remotely using Web conferencing technologies.

To prepare for the assessment, you are encouraged to think about how you might use Web conferencing technologies, such as webinars, to deliver training to nursing staff. You may also want to begin thinking about how you will approach the design of your webinar presentation slides.

In addition, you may wish to:

  • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
  • Review the Guiding Questions: Staff Training Session [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

Audiovisual Equipment Setup and Testing

Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.

  • If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

REQUIREMENTS

Develop and record an audiovisual presentation for staff personnel to support the implementation and use of the new or upgraded telehealth technology. Create 10-15 slides to support your presentation, including a title slide and a references slide. Ensure that your presentation includes any guidelines and standards developed by your organization for the specific setting or population.

Complete the Vila Health: Preparing for a Staff Training Session simulation..

The presentation requirements, outlined below, correspond to the grading criteria in the Staff Training Session Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Staff Training Session document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.

  • Describe the purpose and use of the technology.
  • Explain the potential risks and benefits of the technology.
  • Identify the requirements for successful deployment of the technology, including appropriate training for providers, patients, and the patients’ families.
  • Discuss patient confidentiality and privacy safeguards associated with the technology.
  • Explain how the organization will assess the effectiveness of the technology.
  • Describe the type of ongoing training and technical support that will be available to the nursing staff.
  • Support assertions and conclusions with relevant and credible evidence.
  • Develop slides that augment your presentation.
  • Communicate effectively with staff to support the implementation and use of the technology.

Presentation Format and Length

Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

  • Your slide deck should consist of 10-15 slides, including a title slide and a references slide.
  • Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.

Supporting Evidence

  • Cite 3-5 credible sources from peer-reviewed journals or professional industry publications to support your presentation.
  • List your sources on the references slide at the end of your presentation.

ADDITIONAL REQUIREMENTS

Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media. You may submit the assessment only once, so be sure that both assessment deliverables are included before submitting your assessment.

Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.

Portfolio Prompt: You may choose to save your presentation to your ePortfolio.

COMPETENCIES MEASURED

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
    • Describe the purpose and use of a new or upgraded telehealth technology.
    • Explain the potential risks and benefits of a new or upgraded telehealth technology.
  • Competency 2: Develop a collaborative technology integration strategy.
    • Identify the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients’ families.
  • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
    • Explain how an organization will assess the effectiveness of a new or upgraded telehealth technology.
    • Describe the type of ongoing training and technical support that will be available to a nursing staff.
  • Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
    • Address patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.
  • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Support assertions and conclusions with relevant and credible evidence.
    • Develop slides that augment a multimedia presentation.
    • Communicate effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

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NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Example

NURS FPX 6214 Implementation Plan for Telehealth Technology Paper ExampleNURS FPX 6214 Assessment 3 Implementation Plan

NURS FPX 6214 Implementation Plan for Telehealth Technology Assignment Brief

Course: NURS-FPX 6214 Health Care Informatics and Technology

Assignment Title: Assessment 3 Implementation Plan

Assignment Overview

In this assignment, you will develop a comprehensive implementation plan for telehealth technology, focusing on factors critical to its successful deployment. The implementation plan will address various aspects such as infrastructure adequacy, task assignments, implementation schedule, staff training, collaboration strategies, and post-deployment maintenance and evaluation.

Understanding Assignment Objectives

The objective of this assignment is to demonstrate your ability to develop a strategic implementation plan for integrating telehealth technology into a healthcare organization or practice setting. You will assess the existing infrastructure, assign tasks and responsibilities, develop an implementation schedule, determine staff training needs, devise collaboration strategies, and establish a post-deployment evaluation and maintenance strategy.

The Student’s Role

As a student undertaking this assignment, your role is to act as a healthcare professional tasked with developing an implementation plan for telehealth technology. You will analyze the requirements of the organization or practice setting, identify key stakeholders, and design a comprehensive plan that ensures the successful deployment and utilization of telehealth technology.

Competencies Measured

This assignment assesses your proficiency in developing a collaborative technology integration strategy and managing technology use to enhance patient care and organizational effectiveness. Specifically, it measures your ability to:

  • Assess the adequacy of existing telehealth technology infrastructure.
  • Assign tasks and responsibilities for deploying telehealth technology.
  • Develop an implementation schedule.
  • Determine staff training requirements and strategies.
  • Develop a strategy for collaborating with patients and other healthcare providers.
  • Develop a post-deployment telehealth technology evaluation and maintenance strategy.

You Can Also Check Other Related Assessments for the NURS-FPX 6214 Health Care Informatics and Technology Course:

NURS FPX 6214 Assessment 1 Technology Needs Assessment Example

NURS FPX 6214 Assessment 2 Stakeholder Meeting Example

NURS FPX 6214 Assessment 4 Staff Training Session Example

NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Example

Introduction

In recent years, wearable and remote monitoring technologies have gained popularity among patients as they offer the ability to track health over time and easily transmit data for analysis (Liao et al., 2019). These technologies have the potential to revolutionize how we assess healthy and unhealthy behaviors, although their clinical assessment remains a topic of debate (Smuck et al., 2021). The successful deployment of wearable or remote monitoring devices in healthcare settings necessitates a well-thought-out implementation plan to ensure accurate deployment without alterations (Junaid et al., 2022).

The objective of this assessment is to formulate an implementation plan for the utilization of wearable or remote monitoring devices, aiding in the monitoring and regulation of individuals’ vitals while maintaining care standards and enabling patients to track their progress. Building upon previous assignments that emphasized the need for assessment plans and stakeholder engagement, this assessment aims to evaluate existing infrastructure, delineate roles within the interdisciplinary team, and determine the timing of technology deployment.

This paper will assess existing infrastructure, the values of the interdisciplinary team, and the timing of technology deployment. Additionally, it will address staff training needs and develop systematic strategies to foster collaboration between healthcare professionals and patients, ensuring the maintenance of health standards.

Adequacy of Existing Telehealth Technology Infrastructure

The current telehealth technology infrastructure is vital for assessing the effectiveness of integrating new technology into our organization, particularly one that focuses on heart patients. A key consideration is the internet connection’s reliability, which greatly influences how well the new device functions within our facility. This aspect is crucial not only for healthcare providers but also for patients accessing the device remotely. Instabilities in internet connectivity can disrupt data transmission and storage, affecting the device’s overall functionality.

Moreover, the suitability and usability of these devices, along with their compatibility with our organization and patients, are paramount. Patient understanding and literacy levels also come into play; if patients struggle to grasp the device’s utility or operation, its effectiveness may be compromised. Similarly, healthcare professionals must be able to rely on the device for accurate vital readings and data. Adequate training and educational awareness are essential to ensure proficient usage.

Additionally, the absence of backup solutions poses a significant challenge, as remote devices rely heavily on data access and storage. Facilities lacking backup storage may hinder device usage, jeopardizing data integrity and compromising patient care. Access to data, including security and privacy measures, is another critical aspect. Regulations governing data access and privacy must be strictly adhered to, ensuring that healthcare providers and patients have appropriate access while maintaining patient confidentiality. Implementing robust security checks, backup plans, and storage backups is imperative to address concerns and facilitate seamless deployment of the technology.

Tasks and Responsibilities for Deployment

Assigning roles and responsibilities for deploying the technology will be the responsibility of an inter-professional team comprising various stakeholders who participated in the previous assessment meeting. This team will ensure real-time execution of the deployment plan, which will progress through stages from planning to execution, monitoring, and adapting as necessary.

Senior stakeholders, including the CEO, chief nursing officer, head of physicians, director of education and health services, CFO, head of information technology department, quality assurance representative, safety and security in charge, policy maker, and government health department representative, will oversee deployment activities. Each stakeholder will contribute to the project’s success by fulfilling their designated roles effectively.

The CEO, project manager, CFO, and policymakers will oversee the overall coordination and management of the deployment project. They will manage the timeline, budget, and provide support wherever necessary.

The IT team will play a pivotal role in implementation, planning, execution, and monitoring. They will be responsible for configuring the necessary infrastructure to support wearable devices, including software changes and data storage and access.

Healthcare professionals will be responsible for executing and utilizing the devices. Their role involves fostering patient trust and understanding the benefits of wearable devices in facilitating their progress.

The data security officer will ensure the security and privacy of patient data by implementing data protection protocols, setting privacy and backup standards, and maintaining access controls in compliance with HIPAA regulations.

The Quality Assurance team will ensure that care standards are met and that the devices align with organizational care goals, ensuring the quality of care promised to patients.

Implementation Schedule

The implementation plan aims to ensure precise utilization of the devices. Initially, a one-year timeframe was set for the entire implementation process, covering planning, execution, and monitoring. This schedule provides a standard timeframe for implementing the change. The approach involves replacing traditional healthcare protocols with wearable devices for monitoring vitals and maintaining data records for professionals. By gradually replacing existing protocols, the change will be carefully monitored to address the underlying needs that prompted its introduction.

Staff Training

Staff training is crucial whenever organizational changes are implemented. It ensures that staff members are equipped to handle new technologies effectively. Prior to device implementation, comprehensive training is essential to address any challenges in execution and utilization.

Hands-on training allows professionals to familiarize themselves with the devices and learn how to interpret vital signs from small wearable devices. This practical training enhances their capabilities and improves work practices, enabling them to integrate new responsibilities seamlessly into their existing roles.

Online training complements hands-on training by providing professionals with additional resources to better understand device operations and address patient inquiries effectively. This mode of training facilitates collaboration among team members and ensures they know whom to contact for assistance when needed.

Training sessions will be conducted both in-person at the hospital and online to accommodate all staff members. Evaluation of training effectiveness will be conducted through small pop quizzes, allowing assessment of device efficacy and staff proficiency.

Collaboration with Patients and Healthcare Professionals

Introducing new technology can be challenging for patients, requiring various strategies to ease their transition.

Clear and effective communication is essential. This involves identifying and implementing communication channels that facilitate dialogue between patients and healthcare professionals, ensuring mutual understanding of the technology’s implications.

Fostering patient engagement is vital. Wearable devices can promote patient involvement by educating them about device benefits, encouraging their active participation in managing their health.

Standardized processes enhance collaboration. Establishing clear roles for both patients and healthcare providers ensures consistency in communication and task management, fostering mutual expectations at each stage of interaction.

Emphasizing patient-centered care is crucial. By prioritizing patient needs and preferences, healthcare providers can empower patients to take an active role in their care, ultimately enhancing their overall experience.

Post-Deployment Maintenance and Evaluation Strategy

The evaluation process kicks off once the deployment phase concludes. This evaluation and maintenance strategy hinges on gathering feedback from patients and professionals through bi-annual interviews with users directly engaged in the process. These interviews provide valuable insights into the effectiveness of the technology. Additionally, another evaluation method to be employed is key performance evaluation, enabling assessment of whether the device fulfills its intended objectives.

Conclusion

In conclusion, the successful implementation of telehealth technology necessitates a comprehensive plan that addresses various aspects, including infrastructure adequacy, stakeholder responsibilities, implementation schedules, staff training, and collaboration strategies. Adequate infrastructure, such as reliable internet connectivity and data backup systems, is essential for seamless device integration. Assigning clear roles and responsibilities to stakeholders ensures effective project management and execution. A well-defined implementation schedule provides a framework for change adoption, while thorough staff training ensures proficiency in device utilization. Collaboration strategies, emphasizing clear communication, patient engagement, standardized processes, and patient-centered care, facilitate smooth transitions for both patients and healthcare professionals. Finally, post-deployment maintenance and evaluation strategies, including user feedback collection and performance evaluation, enable ongoing improvement and optimization of telehealth technology.

References

Junaid, S. B., Imam, A. A., Balogun, A. O., De Silva, L. C., Surakat, Y. A., Kumar, G., Abdulkarim, M., Shuaibu, A. N., Garba, A., Sahalu, Y., Mohammed, A., Mohammed, T. Y., Abdulkadir, B. A., Abba, A. A., Kakumi, N. A. I., & Mahamad, S. (2022). Recent Advancements in Emerging Technologies for Healthcare Management Systems: A Survey. Healthcare (Basel, Switzerland), 10(10), 1940.

Liao, P., Greenberg, P. B., & Versace, H. (2019). Smartphone-based remote monitoring for home-based cardiac rehabilitation: A structured review. Telemedicine and e-Health, 25(4), 327–332. doi:10.1089/tmj.2018.0088

Smuck, M., Gilmore, C., Yeung, A., Kim, M., Pandit, P., Plastaras, C., Potts, E., Hwang, R., Lee, J., & Kroll-Desrosiers, A. (2021). A protocol for physical therapy training for wearable biosensors in the management of low back pain: Development and application. JMIR Research Protocols, 10(1), e21845. doi:10.2196/21845

Detailed Assessment Instructions for the NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Assignment

Description

  • Develop a 5-7 page implementation plan addressing the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of the previous two assessments.

Introduction
Technology continues to move at an accelerated pace, and the delivery of health care is shifting from office-based environments to the home. For this reason, health care organizations must be at technology’s cutting edge in order to remain competitive in today’s environment. Integrating the daily activities of patients into the health care continuum will improve the quality of care that is provided and enable more holistic care.

This assessment provides an opportunity for you to develop an implementation plan that addresses the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of your previous assessments.

Preparation

Based on the positive reactions and feedback from stakeholders with regard to the proposed telehealth technology, executive leaders have decided to move forward with implementation of this telehealth solution and have asked you to develop the implementation plan.

To prepare for the assessment, you are encouraged to reflect on the factors critical to the successful deployment of the new or upgraded telehealth technology and on how such technology would be implemented in your organization or practice setting. In addition, you are encouraged to become familiar with the Systems Development Life Cycle (SDLC) process for successfully implementing information systems or a change model for technology use that you think best supports your technology implementation ideas. Refer to the suggested readings, supplemented, as desired, by your own research. You may also wish to:

    • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
    • Review the Guiding Questions: Implementation Plan [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.
    • Note: Remember that you can submit all or a portion of your draft needs assessment summary to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.Requirements
      Develop a technology implementation plan that supports the vision for safe, high-quality health care in your organization or practice setting.Complete the Vila Health: Preparing to Develop an Implementation Plan simulation.The implementation plan requirements, outlined below, correspond to the grading criteria in the Implementation Plan Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Implementation Plan document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.
    • Assess the adequacy of existing telehealth technology infrastructure in your organization or practice setting.
    • Assign tasks and responsibilities for deploying the new or upgraded telehealth technology.
    • Develop an implementation schedule.
    • Determine staff training requirements and strategies.
    • Develop a strategy for collaborating with patients and other health care providers.
    • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
    • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
    • Write clearly and concisely in a logically coherent and appropriate form and style.
    • Document Format and Length
      Format your implementation plan using APA style.
    • Use the APA Style Paper Template [DOCX]. An APA Style Paper Tutorial is also provided to help you in writing and formatting your implementation plan. Be sure to include: 
      • A title page and references page. An abstract is not required.
      • A running head on all pages.
      • Appropriate level 1 section headings.
    • Your implementation plan should be 5–7 pages in length, not including the title page and references page.
    • Supporting Evidence
      Cite at least five credible sources from peer-reviewed journals or professional industry publications to support your implementation plan.Additional Requirements
      Proofread your implementation plan before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your plan.Portfolio Prompt: You may choose to save your implementation plan to your ePortfolio.Competencies Measured
      By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
    • Competency 2: Develop a collaborative technology integration strategy. 
      • Assess the adequacy of existing telehealth technology infrastructure in an organization or practice setting.
      • Assign tasks and responsibilities for deploying a new or upgraded telehealth technology.
      • Develop an implementation schedule.
      • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
    • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness. 
      • Determine staff training requirements and strategies.
      • Develop a strategy for collaborating with patients and other health care providers.

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