D024 NURS 5201 Establishing Professional Presence to Promote A Healthy Work Environment Paper Example

D024 NURS 5201 Establishing Professional Presence to Promote A Healthy Work Environment Paper Example

D024 NURS 5201 Professional Presence and Influence

D024 NURS 5201: Establishing Professional Presence to Promote a Healthy Work Environment Assignment Brief

Assignment Instructions Overview

This assignment focuses on developing a professional presence and fostering a positive work environment. Students will explore strategies to enhance workplace culture through mindfulness, communication, and leadership skills. A mind map, force field analysis, and reflection paper will be used to analyze workplace dynamics and propose evidence-based solutions.

Understanding Assignment Objectives

The objective of this assignment is to enable students to:

• Demonstrate professional presence by applying self-awareness principles.
• Develop mindfulness techniques to enhance workplace relationships.
• Recommend communication strategies that foster a culture of support and belonging.
• Apply improvement science to address workplace hostility and promote a positive environment.
• Implement academic writing principles to produce clear, evidence-based work.

The Student’s Role

Students are expected to engage in reflective analysis and apply critical thinking skills to workplace challenges. This involves:

• Creating a mind map identifying factors that influence workplace joy.
• Conducting a force field analysis to evaluate barriers and facilitators of a proposed workplace improvement.
• Writing a reflection paper discussing how emotional intelligence and professional presence can be leveraged to manage workplace challenges effectively.
• Integrating scholarly sources to support claims and ensure evidence-based conclusions.

Competencies Measured

This assignment evaluates five key competencies:

• Professional Presence – Demonstrating self-awareness and emotional intelligence in workplace interactions.
• Mindfulness Development – Implementing strategies to foster positive relationships and resilience in professional settings.
• Caring Communication Strategies – Recommending communication methods that enhance teamwork and collaboration.
• Joy in the Workplace – Using improvement science principles to mitigate hostility and promote a healthier work environment.
• Academic Writing – Producing structured, well-supported, and professionally written reflections using credible sources.

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D024 NURS 5201 Establishing Professional Presence to Promote A Healthy Work Environment Paper Example

Establishing Professional Presence to Promote a Healthy Work Environment

Introduction

A healthy work environment is essential for fostering professional growth, job satisfaction, and patient safety in healthcare settings. Establishing a professional presence involves leveraging social and emotional intelligence (SEI) power skills to navigate workplace challenges effectively. These power skills include self-awareness, self-management, interpersonal communication, executive function, and social awareness. By cultivating these competencies, healthcare professionals can create a more harmonious and productive work environment. Additionally, implementing strategies from the Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work can further enhance workplace satisfaction and team collaboration.

The Role of SEI Power Skills in Managing Workplace Challenges

Self-Awareness

Self-awareness is a foundational SEI skill that enables individuals to recognize their emotions, strengths, and areas for improvement. In nursing, self-awareness allows professionals to regulate their reactions to stress, conflicts, and workplace dynamics. According to Goleman (2020), self-aware individuals are better equipped to handle pressure, make ethical decisions, and maintain professionalism. For example, a nurse experiencing frustration due to heavy workload can use self-awareness to acknowledge the emotion and employ coping strategies, such as deep breathing or seeking support from colleagues. By fostering self-awareness, nurses can reduce burnout and contribute to a more stable work environment.

Self-Management

Self-management refers to the ability to control emotions, thoughts, and behaviors in a professional setting. In high-stress environments such as healthcare, self-management helps nurses remain composed and focused. Brown and Ryan (2021) suggest that mindfulness techniques, such as meditation and journaling, can enhance self-management by promoting emotional regulation. For instance, when dealing with a demanding patient or difficult coworker, a nurse who practices self-management can respond calmly rather than react impulsively. Implementing self-management strategies contributes to better conflict resolution and improved patient care.

Interpersonal Communication

Effective interpersonal communication is vital for collaboration and conflict resolution in healthcare settings. Active listening, empathy, and clear verbal and non-verbal communication enhance teamwork and patient safety. Research by Arnold and Boggs (2022) highlights that nurses who communicate effectively reduce misunderstandings and foster positive relationships with colleagues and patients. For example, using active listening techniques, such as paraphrasing and open-ended questions, can help de-escalate conflicts and ensure mutual understanding. Strong interpersonal communication skills enable nurses to navigate complex team dynamics with professionalism.

Executive Function

Executive function encompasses cognitive abilities such as problem-solving, decision-making, and adaptability. Nurses with strong executive function can assess situations, develop solutions, and implement effective strategies in the workplace. When faced with a workplace dispute, a nurse leader with high executive function can identify the root cause, mediate discussions, and propose solutions that benefit all parties involved. Executive function is crucial for maintaining a structured and efficient healthcare environment.

Social Awareness

Social awareness involves recognizing and understanding the emotions and perspectives of others. This skill fosters empathy, inclusivity, and cultural competence in diverse healthcare settings. According to Smith et al. (2023), social awareness enhances teamwork and reduces workplace conflicts. A socially aware nurse can identify signs of distress in colleagues and provide support, creating a more cohesive and compassionate work environment. This skill also helps in patient interactions, as understanding cultural differences can improve care delivery and patient satisfaction.

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Achieving Results Through SEI Power Skills

Professional Presence

Professional presence is demonstrated through confidence, competence, and ethical behavior. Self-awareness and interpersonal communication are essential for establishing professional presence. A nurse who understands personal strengths and limitations can present themselves with confidence and authenticity. Similarly, effective communication fosters credibility and trust within the healthcare team. By integrating these power skills, nurses enhance their professional identity and influence in the workplace.

Enhanced Mindfulness in Healthcare

Mindfulness promotes focus, stress reduction, and emotional stability in high-pressure environments. Self-management and social awareness play key roles in cultivating mindfulness. Nurses who practice self-management techniques, such as meditation and stress reduction exercises, can maintain emotional balance. Additionally, social awareness allows nurses to respond empathetically to colleagues and patients, fostering a more mindful and compassionate work culture.

Positive Social Presence

A positive social presence contributes to teamwork, morale, and workplace harmony. Executive function and interpersonal communication are crucial for achieving this presence. Nurses who engage in strategic problem-solving and effective communication build strong professional relationships. Encouraging open dialogue and collaborative decision-making helps create an inclusive and supportive work environment.

Creating a Culture of Joy

A culture of joy in the workplace enhances job satisfaction and patient outcomes. Self-awareness and self-management are key to achieving this goal. Nurses who recognize personal stressors and manage emotions effectively contribute to a more positive work atmosphere. Implementing gratitude practices, peer recognition programs, and team-building activities fosters a sense of fulfillment and joy among healthcare professionals.

Implementing Strategies from the IHI Framework for Improving Joy in Work

Step 1: Understanding Staff Needs

Identifying what matters most to healthcare staff is the foundation of a joyful work environment. Conducting surveys, hosting focus groups, and engaging in one-on-one discussions help leaders understand employee concerns and motivations. Addressing these needs leads to higher job satisfaction and reduced turnover rates (IHI, 2017). A strategy for this step is implementing regular feedback sessions where nurses can voice their challenges and receive support.

Step 2: Identifying Workplace Barriers

Recognizing impediments to joy, such as excessive workload, lack of recognition, and ineffective communication, allows organizations to implement targeted interventions. Introducing peer recognition programs and workload redistribution strategies can mitigate these challenges. Research by Maslach and Leiter (2021) emphasizes that workplace recognition significantly improves morale and engagement.

Step 3: Shared Responsibility for Workplace Well-being

A systems approach ensures that all healthcare team members share responsibility for fostering a positive work culture. Implementing mentorship programs, team-building exercises, and leadership development initiatives enhances collaboration and support. A strategy for this step is to establish interdisciplinary task forces that address workplace concerns and promote continuous improvement.

Step 4: Testing and Refining Improvement Strategies

Applying improvement science principles enables organizations to evaluate and refine workplace initiatives. Using the Plan-Do-Study-Act (PDSA) model, healthcare teams can assess the effectiveness of interventions and make necessary adjustments. Collecting and analyzing data on staff well-being, patient satisfaction, and team performance ensures continuous improvement in workplace culture.

Conclusion

Establishing professional presence and fostering a healthy work environment requires a commitment to social and emotional intelligence power skills. By integrating self-awareness, self-management, interpersonal communication, executive function, and social awareness, nurses can navigate workplace challenges effectively. Additionally, implementing strategies from the IHI Framework for Improving Joy in Work enhances job satisfaction, reduces burnout, and promotes a positive organizational culture. Prioritizing these approaches ensures a supportive and thriving healthcare workforce.

References

Arnold, E., & Boggs, K. (2022). Interpersonal relationships: Professional communication skills for nurses. Elsevier.

Brown, K. W., & Ryan, R. M. (2021). The benefits of being present: Mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84(4), 822-848.

Goleman, D. (2020). Emotional intelligence: Why it can matter more than IQ.

Bantam.Institute for Healthcare Improvement (IHI). (2017). Framework for improving joy in work. IHI White Paper.

Maslach, C., & Leiter, M. P. (2021). The burnout challenge: Managing people’s relationships with their jobs. Harvard University Press.

Smith, J., Johnson, L., & Turner, P. (2023). Emotional intelligence in healthcare: Enhancing teamwork and reducing conflicts. Nursing Leadership Quarterly, 36(2), 45-62.

Detailed Assessment Instructions for the D024 NURS 5201 Establishing Professional Presence to Promote A Healthy Work Environment Assignment

Heat maps

AIM2 — TASK 1: ESTABLISHING PROFESSIONAL PRESENCE TO PROMOTE A HEALTHY WORK ENVIRONMENT

PROFESSIONAL PRESENCE AND INFLUENCE — D024 PRFA — AIM2

Task Overview   Submissions        Evaluation Report

COMPETENCIES

7062.1.1 : Demonstrate Professional Presence

The learner promotes a healthy work environment by demonstrating a professional presence that includes self-awareness characteristics.

7062.1.2 : Develop Mindfulness

The learner develops solutions and strategies that build positive relationships and promote mindfulness in the workplace.

7062.1.3 : Recommend Caring Communication Strategies

The learner recommends social communication strategies and technologies to promote a sense of caring and belonging.

7062.1.4 : Promote Joy in the Workplace

The learner applies the principles of improvement science to solve the problem of hostility in the workplace and initiate organizational change designed to promote health and joy in the workplace.

7062.1.5 : Produce Academic Writing

The learner implements the principles of academic writing to produce clear, concise, and evidence-based written communications.

INTRODUCTION

In this assessment, you will demonstrate competence in developing professional presence, promoting mindfulness in healthcare, establishing a social presence, and building a culture of workplace joy in your professional practice. These concepts are at the forefront of the healthcare movement and are recognized as essential to all disciplines of care, including nursing.

First, you will complete a mind map and a force field analysis to develop strategies designed to promote joy in the workplace. Then, you will review the social and emotional intelligence power skills—self-awareness, self- management, interpersonal communication, executive function, and social awareness. You will discuss how these power skills can be used to handle difficult workplace situations and implement joy in the workplace.

You should reflect on how you can apply each power skill to address conflict and incivility in creating a culture of joy in work.

Finally, you will use your review and self-reflection of the social and emotional intelligence power skills to write a thoughtful reflection paper. The body of this paper should include what you learned from your reflection, mind map, and force field analysis.

REQUIREMENTS

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide.

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).

Note: This task should be uploaded as a separate attachment or attachments and should not be included in the e-portfolio or submitted as a link.

1. Create a computer-generated mind map that identifies a main idea that contributes to or impedes joy in work and includes the following factors:
   • three individual factors
   • three team or department factors
   • three organizational factors

Note: This assessment requires you to submit an original computer-generated diagram. You may use the software program of your choice. Save and submit your mind map as a PDF or Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.

 Note: A “main idea” could be a concept, a strategy, or an idea.

1. Using the attached “Force Field Analysis Template,” complete a force field analysis that includes the following components:
   • one recommendation of a social communication strategy or technology strategy for implementing the “Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work” (see Supporting Documents) in the workplace
   • five facilitating forces for implementing the recommendation
   • five restraining forces against implementing the recommendation
   • one score for each of the ten identified forces
   • one “Facilitating Forces Total Score”
   • one “Restraining Forces Total Score”
   • one “Force Field Analysis Total Score”

Note: This assessment requires you to complete the force field analysis using the “Force Field Analysis Template” in the Supporting Documents section. Save and submit your force field analysis as a PDF or

Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.

1. Write a reflection paper (suggested length of 4-6 pages) discussing how to use social and emotional intelligence power skills to handle difficult workplace situations and implement joy in the workplace by doing the following:
2. Describe, using scholarly sources, how advanced professional nurses can manage difficult workplace situations by using each of the following social and emotional intelligence power skills:
   • self-awareness
   • self-management
   • interpersonal communication
   • executive function
   • social awareness
3. Describe how you, as an advanced professional nurse, would use two of the social and emotional intelligence power skills in the workplace to achieve each of the following results:
   • a professional presence
   • enhanced mindfulness in healthcare
   • a positive social presence to promote a sense of caring and belonging
   • a culture of joy to solve the problem of incivility in the workplace and initiate organizational change
4. Discuss how you, as an advanced professional nurse leader, would implement the four steps from the “IHI Framework for Improving Joy in Work” in the workplace, including one strategy for each of the four steps.

Note: Refer to the IHI Framework for Improving Joy in Work, pages 8-15 in the Supporting Documents.

4. Include three or more scholarly sources in your reflection paper.
5. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
6. Demonstrate professional communication in the content and presentation of your submission.

File Restrictions

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( ) File size limit: 200 MB

File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

RUBRIC

A:MIND MAP

 

B:FORCE FIELD ANALYSIS

 

C1:DIFFICULT WORKPLACE SITUATIONS

 

C2:POWER SKILLS

 

C3:FOUR STEPS

 

C4:SCHOLARLY SOURCES

 

D:SOURCES

 

E:PROFESSIONAL  COMMUNICATION

 

SUPPORTING DOCUMENTS

IHI Framework For Improving Joy In Work.pdf Force Field Analysis Template.docx

Reflection Paper Template.docx

Establishing Professional Presence to Promote a Healthy Work Environment

Reflection Paper

Author Name (First, Middle Initial, Last)

College of Health Professions, Western Governors University

D024: Professional Presence and Influence

Instructor Name

Date

Establishing Professional Presence to Promote a Healthy Work Environment

Using Each SEI Power Skill to ManageDifficult Workplace Situations

• Self-awareness
• Self-management
• Interpersonal Communication

Executive Function

Using Social Awareness

Using Power Skillsto Achieve Results

Achieving Professional Presence Using Two Power Skills

Achieving Enhanced Mindfulness in Healthcare Using Two Power Skills  

Achieving Positive Social Presence Using Two Power Skills

Achieving Culture of Joy Using Two Power Skills  

Implementing Strategies from the IHI Framework for ImprovingJoy in Work

Step 1: What Matters to Staff

Step 2: Unique Impediments to Joy

Step 3: Systems Approach with Shared Responsibility

Step 4: Improvement Science to Test Approaches

References

Force Field Analysis Template

In the table below, list your recommendation of a social communication strategy or technologystrategy for implementing the “Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work” in the workplace. Then, list five facilitating forces and five restraining forces for and against implementing this recommendation.

Using the following scale, score eachof your facilitating and restraining forcesfrom 1 to 5 according to the degree of influence each force would have on your recommendation:

• 1= very weak
• 2 = slightly weak
• 3 = neither weak nor strong
• 4 = slightly strong
• 5 = very strong

To calculate the “Facilitating Forces Total Score”,  add yourfive scores for thefacilitating forces and enter this number in the last row of the chart.

To calculate the “Restraining Forces Total Score”, add yourfive scores for the restraining forces and enter this number in the last row of the chart.

To calculate the “Force Field Analysis Total Score”, subtract the “Restraining Forces Total Score” from the “Facilitating Forces Total Score” and enter this number in the middle column of the last row of the chart. If the difference is positive, move forward with implementing the recommendation. If the difference is negative, reconsider implementing the recommendation.

Table 1: JOY IN THE WORKPLACE FORCE FIELD ANALYSIS

Facilitating Forces for Recommendation	Recommendation	Restraining Forces against Recommendation
Facilitating Forces Final Score:	Force Field Analysis Total Score:	Force Field Analysis Total Score:

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