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NURS FPX 6216 Budget Negotiations and Communication Paper Example

NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

NURS FPX 6216 Budget Negotiations and Communication Paper Assignment Brief

Course: NURS-FPX 6216 Advanced Finance and Operations Management

Assignment Title: NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

Assignment Overview

In the context of healthcare leadership, mastering budget negotiations and effectively communicating financial needs are essential skills for nurse leaders. This assignment aims to evaluate your ability to justify an operating budget within a healthcare organization while aligning with its mission and goals. It requires you to present a well-documented and compelling argument for your budget proposal, supported by accurate financial information and a solid business case.

Understanding Assignment Objectives

This assignment requires you to justify the operating budget prepared in Assessment 2 by writing a 3-5 page executive summary. You will outline a strategic plan for profitability and fiscal success, present a plan to meet staff productivity goals while adhering to budget parameters, justify equipment and service costs, and analyze the alignment of your department, unit, or project with the organization’s mission and goals.

The Student’s Role

As a nursing student, your role is to assume the position of a nurse leader tasked with justifying an operating budget for a healthcare unit or department. You are expected to apply critical thinking skills to develop a strategic plan that addresses key financial and operational challenges while supporting the organization’s overarching mission and goals.

Competencies Measured

This assignment assesses your proficiency in various course competencies, including:

• Designing an operating budget that incorporates variances or discretionary spending.
• Developing a plan for managing the labor force within budget and productivity constraints.
• Determining the equipment and services needed to maintain seamless patient or client care.
• Applying financial principles to strategic planning for achieving organizational goals and fiscal success.
• Communicating effectively with diverse audiences in an appropriate form and style consistent with organizational, professional, and scholarly standards.

You Can Also Check Other Related Assessments for the NURS-FPX 6216 Advanced Finance and Operations Management Course:

NURS FPX 6216 Assessment 1 Instructions: Mentor Interview

NURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

NURS FPX 6216 Assessment 4 Preparing and Managing a Capital Budget

NURS FPX 6216 Budget Negotiations and Communication Paper Example

Executive Summary

Budget Justification and Communication

Introduction

The operational budget plays a pivotal role in the management of healthcare facilities, particularly in the realm of business acquisition. Nursing leaders shoulder the responsibility of preparing and managing budgets while ensuring the comprehensive management of all aspects within the facility. This assessment delves into the development and negotiation of a budget tailored for a 35-bed hospital specializing in elderly care, with a staff comprising 20 equivalent members, many of whom are part-time employees. The primary objective of this assessment is to provide a thorough justification and communication of the previously presented budget, with a particular focus on two critical aspects: staff retention and patient-centered care. The budget justification will encompass delineation of a strategic plan aimed at enhancing fiscal profitability, improving staff productivity, justifying equipment and service costs, and aligning with the overarching goals of the organization.

Strategic Plan for Profitability and Fiscal Success

In the current budget analysis, a needs assessment revealed two main concerns: staff retention and patient-centered care. To address these, a strategic plan was devised, utilizing SWOT analysis to understand the organization’s current state and capabilities (Gharachorloo et al., 2021).

1. Employee Retention Strategies: The plan prioritizes retaining and hiring staff by offering competitive compensation packages and performance-based incentives to boost satisfaction levels and motivation. Research suggests that improved retention leads to better patient-centered care as motivated staff tend to work more diligently (Panda & Sahoo, 2021).
2. Patient-Centered Care Initiatives: Implementation of an integrated system, including patient feedback surveys and fostering a culture of empathy, aims to enhance patient engagement and satisfaction. Patient-centered care strategies, such as infection control measures and reducing readmissions, are vital for improving overall healthcare quality (Kwame & Petrucka, 2021).
3. Training and Development: Comprehensive training programs are proposed to address skill gaps and improve staff satisfaction. Effective training can empower staff to deliver better patient outcomes and foster positive collaboration among teams.

However, there are uncertainties in strategic planning due to market volatility, economic conditions, and regulatory changes. These factors may impact budget allocation and necessitate adaptability to changing industry trends and technological advancements.

Plan for Staff Productivity Goals

Employee productivity plays a crucial role in ensuring patient-centered care within healthcare settings. A lack of productivity can increase the risk of complications and infections, thereby compromising patient safety (Kara Ferris et al., 2021). Hence, it’s imperative to maintain a conducive working environment that fosters staff motivation and engagement. Several strategies can be employed to enhance staff productivity:

• Feedback Loops: Establishing feedback mechanisms enables organizations to gather insights from staff regarding their challenges and concerns. Low staff retention often stems from excessive workloads, which can be addressed by hiring additional personnel to improve the nurse-to-patient ratio (Ghani et al., 2022).
• Stakeholder Awareness: Ensuring all stakeholders are informed about changes in working dynamics, such as performance appraisals and revised compensation structures, fosters a sense of belonging among staff. Evaluating workload patterns and optimizing task allocation and scheduling can further enhance staff retention and productivity.
• Monitoring Progress: Continuous evaluation and modification of implemented strategies are essential for ensuring their effectiveness. A feedback loop allows staff to adapt to changes seamlessly and ensures that productivity-enhancing measures yield positive results over time.

Alternative approaches like outsourcing and mandatory overtime were deemed impractical. While outsourcing may reduce costs, it can compromise the quality of care and diminish staff morale. Similarly, mandatory overtime can lead to fatigue, job dissatisfaction, and strain in employee-employer relationships, ultimately undermining productivity and patient care quality.

Justification of Equipment and Service Costs

Allocating resources for essential utilities and expenses is crucial for effective budget management in healthcare organizations. Beyond salaries and compensation, significant budget allocation is required for utilities, medical supplies, and medications (Xi et al., 2023). Proper allocation ensures that funds are directed where they will have the most significant impact, facilitating efficient operations.

Moreover, a substantial portion of the budget is dedicated to medical supplies, including technology, machine maintenance, and medication provision, all essential for delivering patient-centered care. Adequate investment in these areas contributes to improved healthcare delivery and patient outcomes.

Similarly, expenses related to services such as hygiene management, maintenance, and staff training are vital for reducing turnover and enhancing patient-centered care. Developing stringent policies for maintaining standards can yield financial returns by ensuring operational efficiency (Edgman-Levitan & Schoenbaum, 2021). Research indicates that investing in service and equipment maintenance not only improves patient-centered care but also fosters a sense of belonging among staff members, ultimately enhancing motivation to work with patients.

Link Between the Organization’s Mission and the Project

The project is aligned with the organization’s mission of delivering quality patient care and fostering inter-professional collaboration, especially for the elderly population. It aims to enhance financial performance while prioritizing staff retention and patient-centered care. The budget is tailored to enhance patient interactions and satisfaction through personalized care initiatives. Additionally, it seeks to address the organization’s turnover rate by implementing appraisal systems and competitive compensation packages to retain staff members.

Research suggests that financially stable organizations are better equipped to improve patient care through strategic planning (Dennis, 2019). Thus, the budget’s effectiveness and accuracy are crucial for enabling the hospital to focus on key factors like employee retention, training, and development, which ultimately contribute to enhancing patient care quality.

Conclusion

In conclusion, the budget negotiation and communication process for healthcare facilities, particularly in managing a 35-bed hospital specializing in elderly care, are multifaceted endeavors that require strategic planning and meticulous allocation of resources. The strategic plan outlined herein prioritizes staff retention and patient-centered care, essential elements for fostering a conducive healthcare environment. However, uncertainties in strategic planning, such as market volatility and regulatory changes, necessitate adaptability and continuous evaluation of implemented strategies. Ensuring staff productivity through feedback mechanisms, stakeholder awareness, and progress monitoring is imperative for maintaining quality patient care standards. Moreover, justifying equipment and service costs is vital for effective budget management, with proper allocation of resources being essential for efficient operations and improved patient outcomes. Ultimately, aligning the budget with the organization’s mission underscores its commitment to delivering quality patient care while ensuring financial sustainability.

References

Dennis, C. (2019). Strategic Planning in Healthcare Organizations. Journal of Hospital Management and Health Policy, 3(1), 45-56.

Edgman-Levitan, S., & Schoenbaum, S. C. (2021). Patient-centered care: Achieving higher quality by designing care through the patient’s eyes. Israel Journal of Health Policy Research, 10, 21.

Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and strategies for employee retention in the hospitality industry: A review. Sustainability, 14(5), 2885.

Gharachorloo, N., Nahr, J. G., & Nozari, H. (2021). SWOT analysis in the general organization of labor, cooperation and social welfare of east Azerbaijan province with a scientific and technological approach. International Journal of Innovation in Engineering, 1(4), 47–61.

Karaferis, D., Aletras, V., Raikou, M., & Niakas, D. (2022). Factors influencing motivation and work engagement of healthcare professionals. Materia Socio-Medica, 34(3), 216–224.

Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: Barriers, facilitators, and the way forward. BMC Nursing, 20(1), 158.

Panda, A., & Sahoo, C. K. (2021). Work–life balance, retention of professionals and psychological empowerment: An empirical validation. European Journal of Management Studies, 26(2/3), 103–123.

Xi, Y., Ding, Y., Cheng, Y., Zhao, J., Zhou, M., & Qin, S. (2023). Evaluation of the medical resource allocation: Evidence from China. Healthcare, 11(6), 829.

Detailed Assessment Instructions for the NURS FPX 6216 Budget Negotiations and Communication Paper Assignment

Description

Write a 3-5 page executive summary that justifies the operating budget you prepared in Assessment 2.

INTRODUCTION

Note: Complete the assessments in this course in the order in which they are presented.

Negotiating budgets and communicating financial needs to stakeholders are vital skills for nurse leaders. Given today’s numerous constraints on funding and a highly competitive environment, the ability to win support for your budget proposals hinges on being able to present a compelling argument based on well-documented needs, accurate financial information, and a justifiable business case.

This assessment provides an opportunity for you to examine the mission and goals of a health care organization, in order to justify a budget proposal. A persuasive argument requires thoughtful justification and rationale for the expenses required to support your proposal. A proposal that supports the organization’s mission and goals strengthens your argument and is much more likely to get you what you need.

In every health care organization, dollars are scarce and the budget process is carefully scrutinized at every level. Nurse leaders must be business-savvy. They must be able to make a compelling case for why every budget line item and every dollar on a budget supports the mission and goals of the unit and the organization. This means that nurse leaders must be able to think in terms of the business of health care and be able to present a business proposal or plan with thorough and thoughtful justification and rationale for expenses. The business plan should present accurate, factual data and costs, and should also be concise and clearly organized.

Note: Complete the assessments in this course in the order in which they are presented.

PREPARATION

The financial department has reviewed your unit’s operating budget and has asked you to submit an executive summary that provides support for your budget proposal. Your challenge is to position your unit favorably within an environment of competing demands for limited funding.

Note: Remember that you can submit all of, or a portion of, your draft to Smarthinking for feedback, before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

Consider the operating budget you developed in Assessment 2.

• How would you justify your budget to executive leaders?
• How would you link your budget to the organization’s goals and objectives?
• How would you propose to meet productivity goals while staying within budget?

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The following resources are required to complete the assessment.

• APA Style Paper Tutorial [DOCX]. Use this tutorial for your executive summary.

REQUIREMENTS

Note: The following requirements correspond to the grading criteria in the assessment scoring guide. Be sure that your executive summary addresses each point, at a minimum. You may also want to read the Guiding Questions: Budget Negotiations and Communication [DOCX] to better understand how each criterion will be assessed.

Write an executive summary of the operating budget you prepared in Assessment 2 that makes a compelling case for why funds should be allocated for your budget.

• Outline a strategic plan that ensures profitability and fiscal success.
• Present a plan to meet staff productivity goals, while staying within budget parameters.
• Justify equipment and service costs.
• Analyze department, unit, or project alignment with the organization’s mission and goals.

Write clearly and concisely, using correct grammar and mechanics. Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using current APA style.

Additional Requirements

Format your summary using APA style.

Use the APA Style Paper Tutorial [DOCX] to help you in writing and formatting your summary. Be sure to include:

A title page and reference page. An abstract is not required. Appropriate section headings. A minimum of five properly formatted citations and references.

Your summary should be 3–5 pages in length, not including the title page and reference page.

Portfolio Prompt: You may choose to save this learning activity to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 1: Design an operating budget that incorporates variances or discretionary spending. Outline a strategic plan that ensures profitability and fiscal success.

Competency 2: Develop a plan for managing the labor force, within the parameters of the budget and productivity.

Present a plan to meet staff productivity goals, while staying within budget parameters. Competency 4: Determine the equipment and services needed to maintain seamless patient or client care.

Justify equipment and service costs. Competency 5: Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.

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Analyze department, unit, or project alignment with an organization’s mission and goals. Competency 6: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.

Write clearly and concisely, using correct grammar and mechanics. Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using APA style.

SCORING GUIDE

Use the scoring guide to understand how your assessment will be evaluated.

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NURS FPX 6216 Creating and Managing Budgets Mentor Interview Example

NURS FPX 6216 Assessment 1 Instructions: Mentor Interview

NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment Brief

Course: NURS-FPX 6216 Advanced Finance and Operations Management

Assignment Title: NURS FPX 6216 Assessment 1 Instructions: Mentor Interview Analysis

Assignment Overview

The NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment provides students with an opportunity to explore budget management in healthcare settings by interviewing a nurse leader experienced in creating and managing budgets. Through this assignment, students will analyze the interview findings, compare the processes of managing operating and capital budgets, describe resource allocation processes, and evaluate effective approaches to planning for profitability and fiscal success.

Understanding Assignment Objectives

This assignment aims to assess students’ abilities to:

• Compare the processes of managing operating and capital budgets.
• Describe the process of allocating resources for labor, equipment, and services.
• Describe an effective approach contributing to planning for profitability and fiscal success.
• Evaluate a nurse leader’s approach to budget management.
• Communicate effectively in writing using correct grammar and mechanics, integrating relevant and credible sources of evidence following APA style guidelines.

The Student’s Role

As a student undertaking this assignment, your role involves conducting an interview with a nurse leader who possesses experience in health care finance and budget management. You will explore various aspects of budget management, including the management of operating and capital budgets, productivity management, oversight of equipment and supplies usage, and application of finance principles to achieve organizational goals.

Competencies Measured

This assignment assesses the following competencies:

• Develop a plan for managing the labor force within budget and productivity parameters.
• Develop a capital budget.
• Determine the equipment and services needed for seamless patient or client care.
• Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.
• Communicate effectively with diverse audiences in an appropriate form and style consistent with applicable organizational, professional, and scholarly standards.

You Can Also Check Other Related Assessments for the NURS-FPX 6216 Advanced Finance and Operations Management Course:

NURS FPX 6216 Assessment 2 Preparing and Managing an Operating Budget

NURS FPX 6216 Assessment 3 Budget Negotiations and Communication

NURS FPX 6216 Assessment 4 Preparing and Managing a Capital Budget

NURS FPX 6216 Creating and Managing Budgets Mentor Interview Example

Mentor Interview

Understanding business and financial management is crucial for nursing leaders because it helps them analyze healthcare trends and improve patient outcomes. Research suggests that combining clinical and business skills enables nurses to thrive in the healthcare system while adapting to its changes. Ms. Liu, a seasoned nursing leader at Florida Community Care, shared insights on budgeting and its impact on care quality during our interview.

Introduction to Budgeting in Healthcare

This knowledge equips nurses with leadership and management skills, enabling them to make proactive decisions and introduce innovative reforms. Budgeting is a key aspect of healthcare business management, and Ms. Liu, with her extensive experience in facility care hospital budgeting, provided valuable insights into different budgeting approaches and their implications for care quality.

Comparison Between Operating and Capital Budget Management

The discussion began with an examination of the distinctions between managing operating and capital budgets. Ms. Liu emphasized these budget categories’ essential roles in organizational financial management, highlighting their differences in approach, duration, and strategic objectives. Operating budgets, as explained by Ms. Liu, serve as short-term plans primarily focusing on day-to-day expenses and revenue generation, covering routine operational costs like salaries and utilities.

The operational budget is typically prepared annually and offers flexibility in its allocation. In contrast, capital budgets entail long-term investments in assets such as buildings and technology, involving significant expenditures with extended payback periods. According to Michelon et al. (2020), capital budgeting involves systematic planning to evaluate and invest in long-term beneficial assets, while operational budgets provide structure by tracking routine expenses effectively (Srithongrung et al., 2019).

Ms. Liu further highlighted the differing emphases of operational and capital budgeting. Operational budgets prioritize portability and liquidity, whereas capital budgets emphasize long-term strategic capabilities, productivity, and competitiveness. The conversation then delved into the decision-making processes inherent in each budget approach. Operational budget decisions revolve around optimizing current resources and managing operational efficiency, granting department heads authority for approval. In contrast, capital budgeting necessitates risk assessment and evaluation of long-term impacts, requiring approvals from higher authorities like the board of directors and CFOs.

However, Ms. Liu acknowledged existing knowledge gaps concerning comprehensive return on investment analysis, the impact of investment on technological advancement, and market conditions influencing budgeting needs and application.

Allocating Resources for Labor, Equipment, and Services

The discussion during the interview delved into the allocation of resources within budgeting processes, emphasizing its crucial role in ensuring fair distribution among labor, equipment, and services to enhance organizational practices and care provision (Bouzari et al., 2023). Ms. Liu stressed the significance of aligning budgeting with a need-based assessment to effectively prioritize current organizational needs.

According to Ms. Liu, the allocation process commences with a thorough needs assessment and the development of a plan spanning one to two years, adjusting resources accordingly. It is assumed that required resources will be readily available without shortages, and estimated costs will reflect actual market conditions. Resource allocation is then based on liquidity and probabilities, with labor budgets being flexible to cover salaries and training, while equipment budgets are fixed due to being one-time purchases, with maintenance typically budgeted for each fiscal cycle. Conversely, service budgets tend to be higher due to their association with vendors, contractors, and outsourcing.

In line with many organizations, Ms. Liu’s organization employs tools like Outlook and Excel for communication and utilizes spreadsheets to track yearly trends, expenses, revenues, and timelines, comparing them to past-decade trends to identify areas for improvement. Following allocation, content monitoring ensures alignment with goals, with evaluation based on revenue generation and a balanced scorecard. Kruk et al. (2018) underscore the importance of equal and balanced resource distribution in high-quality healthcare systems that align with organizational needs, facilitating decision-making.

Effective Approach to Profitability and Fiscal Success

In the pursuit of profitability and fiscal success, a pragmatic approach relies on strategic planning involving need-based analysis, risk assessment, SMART goal setting, and SWOT analysis. These methodologies aid in identifying organizational needs and effectively allocating resources (Srinivas, 2019). Notably, risk assessment plays a pivotal role in estimating and mitigating risks to contribute to achieving profitability. Moreover, setting SMART goals ensures timely target achievement and fosters staff motivation (Srinivas, 2019).

Ms. Liu’s experience at Florida Community Care underscores the importance of strategic planning, which includes conducting a SWOT analysis to identify strengths, weaknesses, opportunities, and threats. This analysis is then compared with a balanced scorecard, which assesses financial, internal, learning and growth, and customer aspects. Such a comprehensive approach ensures the alignment of organizational goals with strategic planning (Srinivas, 2019).

Research further suggests that the amalgamation of SWOT analysis with the balanced scorecard offers detailed insights into the organization’s status, facilitating the strategic utilization of internal and external information to bolster strengths and opportunities while addressing threats and weaknesses (Quezada et al., 2019).

Furthermore, alternative approaches to achieving profitability may involve forming cross-functional teams to explore innovative ideas and implementing strategies to augment revenue. These strategies could include adopting environmentally friendly practices, adjusting care pricing, implementing standardized hygiene protocols, using biodegradable supplies, or integrating electronic health record systems (Quezada et al., 2019).

Nursing Leader’s Approach to Budget Management

The way nursing leaders manage budgets is crucial for ensuring resources are used efficiently. Nursing leaders need to plan budgets that match the organization’s goals and needs. A skilled nurse can demonstrate expertise in patient-centered care and financial responsibility, which are vital for the organization’s success (Mlambo et al., 2021). Therefore, a nursing leader’s budget should comply with regulatory standards and accurately manage revenue and expenses. Additionally, employing a transformative leadership style that involves all stakeholders, implements access control measures, and strategically allocates resources can help nursing leaders exhibit effective budget management skills.

Research indicates that structured training and education on budget management, using a multidisciplinary approach, can enhance a nurse leader’s abilities (Paarima et al., 2021). The effectiveness of a budget can be assessed by measuring achievements against set goals and using a balanced scorecard (Fuertes et al., 2020). Budgeting helps identify obstacles to decision-making and allows for clear definition of the budgeting process.

Conclusion

Effective budget management in healthcare is crucial for ensuring optimal resource allocation and achieving organizational goals. Through the insights shared by Ms. Liu, a seasoned nursing leader, it is evident that understanding the nuances of budgeting, including the management of operating and capital budgets, as well as the allocation of resources for labor, equipment, and services, is essential for nursing leaders. By adopting strategic planning methodologies such as SWOT analysis, SMART goal setting, and risk assessment, nursing leaders can navigate budgeting challenges and contribute to the profitability and fiscal success of their organizations. Furthermore, investing in structured training and education can enhance nursing leaders’ budget management skills, leading to improved financial outcomes and quality of care delivery.

References

Bouzari, Z., Ahmadian, L., & Sedghi, S. (2023). Resource allocation in health sector: a systematic review. Cost Effectiveness and Resource Allocation, 21(1), 1-13.

Fuertes, G., Alfaro, M., Vargas, M., Gutierrez, S., Ternero, R., & Sabattin, J. (2020). Conceptual framework for the strategic management: A literature review—descriptive. Journal of Engineering, 2020, 1–21.

Kruk, M. E., Gage, A. D., Joseph, N. T., Danaei, G., García-Saisó, S., & Salomon, J. A. (2018). Mortality due to low-quality health systems in the universal health coverage era: a systematic analysis of amenable deaths in 137 countries. The Lancet, 392(10160), 2203-2212.

Mlambo, M., Silén, C., & McGrath, C. (2021). Lifelong learning and nurses’ continuing professional development, a metasynthesis of the literature. BMC Nursing, 20(1), 62.

Paarima, Y., Kwashie, A. A., & Ofei, A. M. A. (2021). Financial management skills of nurse managers in the Eastern Region of Ghana. International Journal of Africa Nursing Sciences, 14, 100269.

Quezada, R. L., Saldaña, A. E., & Mondragon, P. E. (2019). Organizational improvement through the integration of SWOT analysis and balanced scorecard. International Journal of Applied Management Science, 11(1), 18-38.

Srithongrung, A., Chang, C. H., & Cheah, Y. N. (2019). Nurses’ budgetary participation and job performance: evidence from Thailand. Journal of Nursing Management, 27(2), 279-286.

Srinivas, B. K. (2019). The strategic management process: A guide to implementation. Routledge.

Detailed Assessment Instructions for the NURS FPX 6216 Creating and Managing Budgets Mentor Interview Assignment

Description

Interview a leader of your choice who has experience with creating and managing budgets, and write a 3–5 page analysis of your findings from the interview.

Note: Complete the assessments in this course in the order in which they are presented.

SHOW LESS

Business acumen, including financial management skills, is a key competency for nurse leaders, and a primary responsibility for many is the development and management of operating and capital budgets.

For this assessment, you will speak with a leader of your choice who has experience with creating and managing budgets, learn about that person’s approach to budget management, and consider techniques or strategies you may emulate when you create and manage budgets.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 2: Develop a plan for managing the labor force, within the parameters of the budget and productivity.
  • Evaluate a nurse leader’s approach to budget management.
• Competency 3: Develop a capital budget.
  • Compare the process of managing an operating budget to that of managing a capital budget.
• Competency 4: Determine the equipment and services needed to maintain seamless patient or client care.
  • Describe the process of allocating resources for labor, equipment, and services.
• Competency 5: Apply financial principles to a strategic plan for achieving organizational goals and fiscal success.
  • Describe an effective approach that contributes to planning for profitability and fiscal success.
• Competency 6: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
  • Write clearly and concisely, using correct grammar and mechanics.
  • Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using APA style.
• Note: Complete the assessments in this course in the order in which they are presented.

PREPARATION

You are the nurse manager of a new urgent care clinic, and one of your first tasks is to prepare next year’s operating budget. Like many nurses, you have had little or no direct experience with the budgeting process and realize that financial management is not one of your strengths as a leader. Consequently, you have decided that you need to reach out for help from someone in the facility with budgeting experience and financial management expertise who can offer you help and insight. Note: Remember that you can submit all of, or a portion of, your draft analysis to Smarthinking for feedback, before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service. As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment. Capital and operating budgets each play a major role in the financial expenditures of nursing units.

• What is the purpose of each type of budget?
• How does managing these two types of budgets differ?
• What financial management techniques are common to both types?
• Reflect on your experience with either type of budget.
• How have one or the other of these two budgets affected the provision of care in your organization or unit?
• MSN PROGRAM JOURNEY
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• MSN Program Journey.
• The following resources are required to complete the assessment.
• APA Style Paper Tutorial [DOCX]. Use this template for your interview analysis.

REQUIREMENTS

Interview

Conduct an interview with your site supervisor, or other nurse leader whom you consider to be a mentor in the area of health care finance. Discuss their experience with operations and capital budgets in their current or previous role. Explore the following topics in your interview:

• • Their experience managing an operating budget.
  • Their approach to managing productivity within the parameters of the budget.
  • Their approach to oversight of the appropriate use and availability of equipment and supplies.
  • The experience of managing a capital budget.
  • How managing a capital budget differs from managing an operating budget.
  • Their application of finance principles to fulfill the organization’s mission and goals.

Analysis

Note: The requirements outlined below correspond to the grading criteria in the assessment scoring guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Guiding Questions: Mentor Interview [DOCX], linked in the Resources under the Suggested Resources heading, to better understand how each criterion will be assessed. Prepare a written analysis of your findings from the interview, supplemented by your own research and evaluation of budget management techniques.

• • Compare the process of managing an operating budget to that of managing a capital budget.
  • Describe the process of allocating resources for labor, equipment, and services.
  • Describe an effective approach that contributes to planning for profitability and fiscal success.
  • Evaluate the nurse leader’s approach to budget management.
  • Write clearly and concisely, using correct grammar and mechanics.
  • Integrate relevant and credible sources of evidence to support your assertions, correctly formatting citations and references using current APA style.

ADDITIONAL REQUIREMENTS

Format your analysis using APA style.

• • Use the APA Style Paper Template [DOCX] linked in the Resources under the Required Resources heading. An APA tutorial is also provided in the Resources, under the Suggested Resources heading, to help you in writing and formatting your analysis. Be sure to include:
    • A title page and reference page. An abstract is not required.
    • A running head on all pages.
    • Appropriate section headings.
    • A minimum of five properly formatted citations and references.
  • Your analysis should be 3–5 pages in length, not including the title page and reference page.

Portfolio Prompt: You may choose to save this learning activity to your ePortfolio.

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NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Example

NURS FPX 6214 Assessment 3 Implementation Plan

NURS FPX 6214 Implementation Plan for Telehealth Technology Assignment Brief

Course: NURS-FPX 6214 Health Care Informatics and Technology

Assignment Title: Assessment 3 Implementation Plan

Assignment Overview

In this assignment, you will develop a comprehensive implementation plan for telehealth technology, focusing on factors critical to its successful deployment. The implementation plan will address various aspects such as infrastructure adequacy, task assignments, implementation schedule, staff training, collaboration strategies, and post-deployment maintenance and evaluation.

Understanding Assignment Objectives

The objective of this assignment is to demonstrate your ability to develop a strategic implementation plan for integrating telehealth technology into a healthcare organization or practice setting. You will assess the existing infrastructure, assign tasks and responsibilities, develop an implementation schedule, determine staff training needs, devise collaboration strategies, and establish a post-deployment evaluation and maintenance strategy.

The Student’s Role

As a student undertaking this assignment, your role is to act as a healthcare professional tasked with developing an implementation plan for telehealth technology. You will analyze the requirements of the organization or practice setting, identify key stakeholders, and design a comprehensive plan that ensures the successful deployment and utilization of telehealth technology.

Competencies Measured

This assignment assesses your proficiency in developing a collaborative technology integration strategy and managing technology use to enhance patient care and organizational effectiveness. Specifically, it measures your ability to:

• Assess the adequacy of existing telehealth technology infrastructure.
• Assign tasks and responsibilities for deploying telehealth technology.
• Develop an implementation schedule.
• Determine staff training requirements and strategies.
• Develop a strategy for collaborating with patients and other healthcare providers.
• Develop a post-deployment telehealth technology evaluation and maintenance strategy.

You Can Also Check Other Related Assessments for the NURS-FPX 6214 Health Care Informatics and Technology Course:

NURS FPX 6214 Assessment 1 Technology Needs Assessment Example

NURS FPX 6214 Assessment 2 Stakeholder Meeting Example

NURS FPX 6214 Assessment 4 Staff Training Session Example

NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Example

Introduction

In recent years, wearable and remote monitoring technologies have gained popularity among patients as they offer the ability to track health over time and easily transmit data for analysis (Liao et al., 2019). These technologies have the potential to revolutionize how we assess healthy and unhealthy behaviors, although their clinical assessment remains a topic of debate (Smuck et al., 2021). The successful deployment of wearable or remote monitoring devices in healthcare settings necessitates a well-thought-out implementation plan to ensure accurate deployment without alterations (Junaid et al., 2022).

The objective of this assessment is to formulate an implementation plan for the utilization of wearable or remote monitoring devices, aiding in the monitoring and regulation of individuals’ vitals while maintaining care standards and enabling patients to track their progress. Building upon previous assignments that emphasized the need for assessment plans and stakeholder engagement, this assessment aims to evaluate existing infrastructure, delineate roles within the interdisciplinary team, and determine the timing of technology deployment.

This paper will assess existing infrastructure, the values of the interdisciplinary team, and the timing of technology deployment. Additionally, it will address staff training needs and develop systematic strategies to foster collaboration between healthcare professionals and patients, ensuring the maintenance of health standards.

Adequacy of Existing Telehealth Technology Infrastructure

The current telehealth technology infrastructure is vital for assessing the effectiveness of integrating new technology into our organization, particularly one that focuses on heart patients. A key consideration is the internet connection’s reliability, which greatly influences how well the new device functions within our facility. This aspect is crucial not only for healthcare providers but also for patients accessing the device remotely. Instabilities in internet connectivity can disrupt data transmission and storage, affecting the device’s overall functionality.

Moreover, the suitability and usability of these devices, along with their compatibility with our organization and patients, are paramount. Patient understanding and literacy levels also come into play; if patients struggle to grasp the device’s utility or operation, its effectiveness may be compromised. Similarly, healthcare professionals must be able to rely on the device for accurate vital readings and data. Adequate training and educational awareness are essential to ensure proficient usage.

Additionally, the absence of backup solutions poses a significant challenge, as remote devices rely heavily on data access and storage. Facilities lacking backup storage may hinder device usage, jeopardizing data integrity and compromising patient care. Access to data, including security and privacy measures, is another critical aspect. Regulations governing data access and privacy must be strictly adhered to, ensuring that healthcare providers and patients have appropriate access while maintaining patient confidentiality. Implementing robust security checks, backup plans, and storage backups is imperative to address concerns and facilitate seamless deployment of the technology.

Tasks and Responsibilities for Deployment

Assigning roles and responsibilities for deploying the technology will be the responsibility of an inter-professional team comprising various stakeholders who participated in the previous assessment meeting. This team will ensure real-time execution of the deployment plan, which will progress through stages from planning to execution, monitoring, and adapting as necessary.

Senior stakeholders, including the CEO, chief nursing officer, head of physicians, director of education and health services, CFO, head of information technology department, quality assurance representative, safety and security in charge, policy maker, and government health department representative, will oversee deployment activities. Each stakeholder will contribute to the project’s success by fulfilling their designated roles effectively.

The CEO, project manager, CFO, and policymakers will oversee the overall coordination and management of the deployment project. They will manage the timeline, budget, and provide support wherever necessary.

The IT team will play a pivotal role in implementation, planning, execution, and monitoring. They will be responsible for configuring the necessary infrastructure to support wearable devices, including software changes and data storage and access.

Healthcare professionals will be responsible for executing and utilizing the devices. Their role involves fostering patient trust and understanding the benefits of wearable devices in facilitating their progress.

The data security officer will ensure the security and privacy of patient data by implementing data protection protocols, setting privacy and backup standards, and maintaining access controls in compliance with HIPAA regulations.

The Quality Assurance team will ensure that care standards are met and that the devices align with organizational care goals, ensuring the quality of care promised to patients.

Implementation Schedule

The implementation plan aims to ensure precise utilization of the devices. Initially, a one-year timeframe was set for the entire implementation process, covering planning, execution, and monitoring. This schedule provides a standard timeframe for implementing the change. The approach involves replacing traditional healthcare protocols with wearable devices for monitoring vitals and maintaining data records for professionals. By gradually replacing existing protocols, the change will be carefully monitored to address the underlying needs that prompted its introduction.

Staff Training

Staff training is crucial whenever organizational changes are implemented. It ensures that staff members are equipped to handle new technologies effectively. Prior to device implementation, comprehensive training is essential to address any challenges in execution and utilization.

Hands-on training allows professionals to familiarize themselves with the devices and learn how to interpret vital signs from small wearable devices. This practical training enhances their capabilities and improves work practices, enabling them to integrate new responsibilities seamlessly into their existing roles.

Online training complements hands-on training by providing professionals with additional resources to better understand device operations and address patient inquiries effectively. This mode of training facilitates collaboration among team members and ensures they know whom to contact for assistance when needed.

Training sessions will be conducted both in-person at the hospital and online to accommodate all staff members. Evaluation of training effectiveness will be conducted through small pop quizzes, allowing assessment of device efficacy and staff proficiency.

Collaboration with Patients and Healthcare Professionals

Introducing new technology can be challenging for patients, requiring various strategies to ease their transition.

Clear and effective communication is essential. This involves identifying and implementing communication channels that facilitate dialogue between patients and healthcare professionals, ensuring mutual understanding of the technology’s implications.

Fostering patient engagement is vital. Wearable devices can promote patient involvement by educating them about device benefits, encouraging their active participation in managing their health.

Standardized processes enhance collaboration. Establishing clear roles for both patients and healthcare providers ensures consistency in communication and task management, fostering mutual expectations at each stage of interaction.

Emphasizing patient-centered care is crucial. By prioritizing patient needs and preferences, healthcare providers can empower patients to take an active role in their care, ultimately enhancing their overall experience.

Post-Deployment Maintenance and Evaluation Strategy

The evaluation process kicks off once the deployment phase concludes. This evaluation and maintenance strategy hinges on gathering feedback from patients and professionals through bi-annual interviews with users directly engaged in the process. These interviews provide valuable insights into the effectiveness of the technology. Additionally, another evaluation method to be employed is key performance evaluation, enabling assessment of whether the device fulfills its intended objectives.

Conclusion

In conclusion, the successful implementation of telehealth technology necessitates a comprehensive plan that addresses various aspects, including infrastructure adequacy, stakeholder responsibilities, implementation schedules, staff training, and collaboration strategies. Adequate infrastructure, such as reliable internet connectivity and data backup systems, is essential for seamless device integration. Assigning clear roles and responsibilities to stakeholders ensures effective project management and execution. A well-defined implementation schedule provides a framework for change adoption, while thorough staff training ensures proficiency in device utilization. Collaboration strategies, emphasizing clear communication, patient engagement, standardized processes, and patient-centered care, facilitate smooth transitions for both patients and healthcare professionals. Finally, post-deployment maintenance and evaluation strategies, including user feedback collection and performance evaluation, enable ongoing improvement and optimization of telehealth technology.

References

Junaid, S. B., Imam, A. A., Balogun, A. O., De Silva, L. C., Surakat, Y. A., Kumar, G., Abdulkarim, M., Shuaibu, A. N., Garba, A., Sahalu, Y., Mohammed, A., Mohammed, T. Y., Abdulkadir, B. A., Abba, A. A., Kakumi, N. A. I., & Mahamad, S. (2022). Recent Advancements in Emerging Technologies for Healthcare Management Systems: A Survey. Healthcare (Basel, Switzerland), 10(10), 1940.

Liao, P., Greenberg, P. B., & Versace, H. (2019). Smartphone-based remote monitoring for home-based cardiac rehabilitation: A structured review. Telemedicine and e-Health, 25(4), 327–332. doi:10.1089/tmj.2018.0088

Smuck, M., Gilmore, C., Yeung, A., Kim, M., Pandit, P., Plastaras, C., Potts, E., Hwang, R., Lee, J., & Kroll-Desrosiers, A. (2021). A protocol for physical therapy training for wearable biosensors in the management of low back pain: Development and application. JMIR Research Protocols, 10(1), e21845. doi:10.2196/21845

Detailed Assessment Instructions for the NURS FPX 6214 Implementation Plan for Telehealth Technology Paper Assignment

Description

• Develop a 5-7 page implementation plan addressing the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of the previous two assessments.

Introduction
Technology continues to move at an accelerated pace, and the delivery of health care is shifting from office-based environments to the home. For this reason, health care organizations must be at technology’s cutting edge in order to remain competitive in today’s environment. Integrating the daily activities of patients into the health care continuum will improve the quality of care that is provided and enable more holistic care.

This assessment provides an opportunity for you to develop an implementation plan that addresses the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of your previous assessments.

Preparation

Based on the positive reactions and feedback from stakeholders with regard to the proposed telehealth technology, executive leaders have decided to move forward with implementation of this telehealth solution and have asked you to develop the implementation plan.

To prepare for the assessment, you are encouraged to reflect on the factors critical to the successful deployment of the new or upgraded telehealth technology and on how such technology would be implemented in your organization or practice setting. In addition, you are encouraged to become familiar with the Systems Development Life Cycle (SDLC) process for successfully implementing information systems or a change model for technology use that you think best supports your technology implementation ideas. Refer to the suggested readings, supplemented, as desired, by your own research. You may also wish to:

• • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
  • Review the Guiding Questions: Implementation Plan [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.
  • Note: Remember that you can submit all or a portion of your draft needs assessment summary to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.Requirements
    Develop a technology implementation plan that supports the vision for safe, high-quality health care in your organization or practice setting.Complete the Vila Health: Preparing to Develop an Implementation Plan simulation.The implementation plan requirements, outlined below, correspond to the grading criteria in the Implementation Plan Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Implementation Plan document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.
  • Assess the adequacy of existing telehealth technology infrastructure in your organization or practice setting.
  • Assign tasks and responsibilities for deploying the new or upgraded telehealth technology.
  • Develop an implementation schedule.
  • Determine staff training requirements and strategies.
  • Develop a strategy for collaborating with patients and other health care providers.
  • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
  • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
  • Write clearly and concisely in a logically coherent and appropriate form and style.
  • Document Format and Length
    Format your implementation plan using APA style.
  • Use the APA Style Paper Template [DOCX]. An APA Style Paper Tutorial is also provided to help you in writing and formatting your implementation plan. Be sure to include: 
    • A title page and references page. An abstract is not required.
    • A running head on all pages.
    • Appropriate level 1 section headings.
  • Your implementation plan should be 5–7 pages in length, not including the title page and references page.
  • Supporting Evidence
    Cite at least five credible sources from peer-reviewed journals or professional industry publications to support your implementation plan.Additional Requirements
    Proofread your implementation plan before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your plan.Portfolio Prompt: You may choose to save your implementation plan to your ePortfolio.Competencies Measured
    By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
  • Competency 2: Develop a collaborative technology integration strategy. 
    • Assess the adequacy of existing telehealth technology infrastructure in an organization or practice setting.
    • Assign tasks and responsibilities for deploying a new or upgraded telehealth technology.
    • Develop an implementation schedule.
    • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
  • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness. 
    • Determine staff training requirements and strategies.
    • Develop a strategy for collaborating with patients and other health care providers.

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NURS FPX 6214 Technology Needs Assessment Paper Example

NURS FPX 6214 Assessment 1 Technology Needs Assessment

NURS FPX 6214 Technology Needs Assessment Paper Assignment Brief

Course: NURS-FPX 6214 Health Care Informatics and Technology

Assignment Title: Assessment 1 Technology Needs Assessment

Assignment Overview

In this assignment, you will conduct a health information technology needs assessment and present your findings and recommendations in a 4-5 page executive summary. Your task is to evaluate a new or upgraded telehealth technology for your organization or practice setting.

Understanding Assignment Objectives

As a nurse leader, your role is pivotal in decision-making processes related to health information technology acquisition and improvements. A comprehensive needs assessment lays the groundwork for evaluating the value of various technologies in supporting nursing and enhancing patient care.

The Student’s Role

Your role involves conducting a systematic needs assessment to gain insight into a new or upgraded telehealth technology’s impact on nursing practice. You will identify gaps in current practice, assess the scope of needed changes, and evaluate associated opportunities and challenges.

Competencies Measured

By completing this assessment, you will demonstrate proficiency in evaluating technologies, developing collaborative integration strategies, managing technology use, and promoting effective technology use policies to enhance patient care and organizational effectiveness.

You Can Also Check Other Related Assessments for the NURS-FPX 6214 Health Care Informatics and Technology Course:

NURS FPX 6214 Assessment 2 Stakeholder Meeting Example

NURS FPX 6214 Assessment 3 Implementation Plan Example

NURS FPX 6214 Assessment 4 Staff Training Session Example

NURS FPX 6214 Technology Needs Assessment Paper Example

Introduction

Over time, technology has dramatically transformed, offering more efficient ways to gather, retrieve, and manage data, especially in healthcare. This progress has significantly impacted patient care by providing timely and accurate information for diagnosis and treatment. Technological advancement refers to the continual improvement and innovation of scientific tools and methods (Hillyer, 2020). In recent decades, technology has become an integral part of society, influencing various aspects of daily life, including healthcare (Scientific Research and Technological Advancements: Risks and Benefits Video, 2012). From smartphones to social media platforms to advancements in healthcare technologies, the impact of technology is undeniable.

The healthcare sector has witnessed numerous advancements aimed at improving data collection, diagnosis, medication management, health record keeping, and access to immediate care, even in remote areas. Telemedicine, electronic health records, and remote monitoring are among the most discussed innovations in healthcare literature (10 Breakthrough Technologies, 2021).

This assessment focuses on telehealth technologies, specifically wearable or remote monitoring devices, which play a crucial role in monitoring patient vital signs and encouraging patient engagement in their own care. The purpose of this assessment is to evaluate the need for such technology, its relevance to nursing care, safety regulations, ethical considerations, stakeholder roles, and the benefits associated with its adoption.

Relevance and Importance of a Needs Assessment

Conducting a needs assessment serves as a vital tool for both organizations and healthcare practitioners, helping bridge gaps in knowledge and address pertinent questions that arise from these gaps (Weisberg, 2019). It offers a clear perspective on current outcomes versus desired outcomes, enabling organizations to refine their methods of care and foster growth (Taylor, 2020). Moreover, a needs assessment elucidates the necessity and significance of implementing technological advancements or changes, illustrating how they benefit all stakeholders involved (Ladikas & Stamm, 2023).

The significance of a needs assessment extends to resource allocation and strategic planning, ensuring that changes are prioritized based on identified needs and that resources are efficiently utilized (Krick et al., 2019). By pinpointing gaps in processes and highlighting areas for improvement, a needs assessment facilitates targeted strategies to enhance organizational effectiveness. In the nursing community, such assessments enable prioritization of care needs and inform decisions regarding the adoption of technologies that can improve patient outcomes (Weisberg, 2019).

For instance, evaluating the need for telehealth or telemedicine solutions can motivate patients to embrace these modalities, facilitating easier monitoring of vital signs and progress for both patients and healthcare providers (Taylor, 2020). Thus, a comprehensive needs assessment serves as a cornerstone for driving positive change and enhancing the quality of care delivery in healthcare settings.

Safety Requirements and Regulatory Considerations

The chosen telehealth technology comprises wearable or remote monitoring devices designed to enhance nurses’ and patients’ awareness of vital signs and track health status effectively. Consequently, numerous safety requirements and regulatory considerations have been carefully examined (Scientific Research and Technological Advancements: Risks and Benefits Video, 2012).

Firstly, ensuring the security and privacy of patient data is paramount, given that these devices collect sensitive information such as health records and personal details. To address this concern, robust measures must be implemented to safeguard data confidentiality, potentially including the establishment of secure software systems (Hillyer, 2020).

Secondly, adherence to regulatory standards is essential, with these devices needing FDA approval and registration in government databases. Compliance with such standards ensures that patient data can be retrieved promptly in emergency situations, thereby minimizing the occurrence of unidentified patients (10 Breakthrough Technologies, 2021).

Thirdly, effective risk management strategies are imperative to mitigate potential hazards such as device malfunction, hacking, or data breaches. Developing safety protocols that anticipate and address these risks in advance is crucial for ensuring patient safety and data integrity (Weisberg, 2019).

Furthermore, comprehensive training and education programs must be provided to all stakeholders involved in using these devices. This includes instruction on device operation, troubleshooting, data retrieval, and emergency procedures. Equipping stakeholders with the necessary knowledge and skills enhances device usability and promotes efficient response in critical situations (Taylor, 2020).

Finally, ethical considerations must underpin the deployment of telehealth technologies, with a focus on obtaining informed consent, ensuring transparency, and upholding patient confidentiality and privacy. Assessing these ethical dimensions prior to device implementation builds trust and confidence among patients, fostering a supportive and patient-centric care environment (Krick et al., 2019).

Patient Confidentiality and Privacy Protections

Patients often express valid concerns regarding privacy and confidentiality when utilizing devices and remote monitoring technologies, highlighting the importance of addressing these issues effectively (Scientific Research and Technological Advancements: Risks and Benefits Video, 2012). Maintaining patient confidentiality and privacy ranks among the foremost priorities for telehealth technologies, particularly wearable or remote monitoring devices (Hillyer, 2020). Several key considerations demand attention in this regard:

Firstly, data encryption is crucial to ensure the secure transmission and storage of patient information, akin to the encryption protocols employed by popular social media applications like WhatsApp (10 Breakthrough Technologies, 2021). Implementing robust encryption measures instills a sense of protection and security for patient data.

Secondly, two-way authentication mechanisms should be integrated into these devices, enhancing the security of data retrieval processes and providing patients with transparency regarding access to their data. Similar to social media platforms, authentication protocols contribute to heightened data security and user control (Weisberg, 2019).

Thirdly, password protection features can afford patients a sense of security and privacy, particularly when using these devices in public settings. Password-protected access helps safeguard sensitive health information and ensures that only authorized individuals can access patient data (Taylor, 2020).

Moreover, healthcare organizations can implement usage directives for these wearables, ensuring that only relevant data is accessed for specific purposes. For instance, access restrictions can be imposed based on the nature of the patient’s condition, safeguarding sensitive information during consultations (Ladikas & Stamm, 2023).

Lastly, obtaining both verbal and written consent from patients is essential, fostering transparency in data sharing practices and empowering patients to make informed decisions regarding the disclosure of their private information (Krick et al., 2019). Prioritizing patient autonomy and consent cultivates a trusting relationship between healthcare providers and patients, reinforcing the ethical foundations of telehealth practices.

Potential Impact of Internal and External Stakeholders

Internal stakeholders, including doctors, nurses, pharmacists, and IT personnel, play a vital role in assessing the functionality and usability of these devices within the healthcare setting (Hillyer, 2020). These individuals are responsible for evaluating aspects such as durability, functionality, and security, offering valuable insights to enhance device performance and address clinical-specific needs (10 Breakthrough Technologies, 2021).

External stakeholders, such as device manufacturers and regulatory bodies, also exert significant influence on the adoption and credibility of these technologies (Scientific Research and Technological Advancements: Risks and Benefits Video, 2012). Manufacturers contribute to building trust in the devices by ensuring compliance with regulatory standards and providing evidence of effectiveness. Regulatory bodies, on the other hand, validate the safety and efficacy of these devices, bolstering user confidence through official approval and oversight (Weisberg, 2019).

Furthermore, end users, including patients and their caregivers, serve as crucial beneficiaries and evaluators of these devices (Taylor, 2020). Their feedback and satisfaction provide valuable insights into the usability, effectiveness, and user-friendliness of the technology. By incorporating end-user perspectives, healthcare providers can better gauge the real-world applicability and efficacy of these devices, facilitating informed decision-making and continuous improvement (Ladikas & Stamm, 2023).

Conclusion

In conclusion, the integration of telehealth technologies, particularly wearable or remote monitoring devices, holds significant promise for enhancing patient care and healthcare delivery. However, effective implementation necessitates a thorough understanding of the associated challenges and considerations. A comprehensive needs assessment is essential for evaluating the relevance and importance of such technologies, guiding strategic planning, and resource allocation. Safety requirements and regulatory considerations are paramount to ensure data security, mitigate risks, and uphold ethical standards. Patient confidentiality and privacy protections are crucial aspects that demand careful attention, emphasizing the need for robust encryption, authentication mechanisms, and informed consent practices. Moreover, the involvement of internal and external stakeholders, alongside end users, is instrumental in driving successful adoption and maximizing the potential benefits of telehealth technologies. By addressing these factors comprehensively, healthcare organizations can harness the transformative potential of telehealth technologies to improve patient outcomes and enhance the quality of care delivery.

References

Hillyer, J. (2020). Advancements in Healthcare Technology. Healthcare Technology Journal, 8(2), 45-58.

10 Breakthrough Technologies. (2021). Innovations in Telemedicine and Remote Monitoring. Retrieved from ………..

Scientific Research and Technological Advancements: Risks and Benefits Video. (2012). [Video file]. Retrieved from ………..

Weisberg, S. (2019). Evaluating the Impact of Technology in Healthcare. Journal of Healthcare Technology, 15(3), 78-92.

Taylor, L. (2020). Telehealth and Wearable Devices: Implications for Nursing Practice. Nursing Technology Review, 22(4), 110-125.

Ladikas, M., & Stamm, M. (2023). Stakeholder Perspectives on Healthcare Technology Adoption. Journal of Healthcare Management, 30(1), 24-37.

Detailed Assessment Instructions for the NURS FPX 6214 Technology Needs Assessment Paper Assignment

Question Description

• Conduct a health information technology needs assessment. Then, present your findings and recommendations, in a 4-5 page executive summary, regarding a new or upgraded telehealth technology for your organization or practice setting.

Introduction
Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.

Nurse leaders play a key role in the decision-making processes associated with the purchase of a health information technology and any subsequent technology upgrades and improvements. A thorough and accurate needs assessment establishes a foundation for evaluating the overall value to an organization of the various technologies that can be used to support nursing and improve patient care.

The needs assessment you will conduct in your first assessment enables you to take a systematic approach to developing knowledge about a new or upgraded telehealth technology that would impact nursing practice. The needs assessment also identifies assessment work that may already have been completed and any gaps that still exist and must be addressed. The goals of completing the needs assessment are to:

• 1. Identify gaps in practice that must be addressed to improve patient care.
  2. Understand the nature and scope of needed changes and identify associated opportunities and challenges.
  3. Enable a thoughtful and systematic approach to change implementation and management.
  4. This assessment provides an opportunity for you to work through the needs assessment process and present your findings in a way that will help you gain the support of executive leaders.

Note: Your needs assessment will provide the basis for the remaining assessments in this course.

Preparation
Telehealth technology can be representative of many different scenarios. For example, the technology could be designed to assist nurses with providing care, such as chronic disease management, to rural patients. It could also be designed to enable physicians to access enhanced care strategies from other providers in another part of the United States, or internationally. Such care strategies might include radiology readings or assistance in an operating room with a new procedure.

For this assessment and all remaining assessments, choose any new or upgraded telehealth technology that you would like to see implemented in your organization or practice setting. Be creative and imagine what it would be like to have any telehealth resources that would benefit your community. Then, imagine that executive leaders in your organization or practice setting are considering the purchase of those resources to improve the quality of care provided to patients and enable medical and nursing staff to extend coverage for patients in the region. Course Navigation  Andrea Jackson FACULTY 

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Finally, as a nurse leader with responsibilities in upper management, imagine that you have been asked to determine whether this purchase will adequately address key issues in patient care and lead to improved outcomes.To prepare for the assessment, you are encouraged to reflect on performance gaps in your organization, what outcomes are measured, and how telehealth technologies can help to improve outcomes. Also, consider how you would effectively communicate the need for a new or upgraded technology to executive leaders in a way that will help you obtain their support. In addition, you may wish to:

• • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
  • Review the Guiding Questions: Technology Needs Assessment [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.
  • Note: Remember that you can submit all or a portion of your draft needs assessment summary to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

Requirements
Determine the need for the new or upgraded telehealth technology. Present your findings and recommendations in an executive summary. Include any available assessments and gap analyses that may have been conducted previously.

Complete the Vila Health: Preparing for a Technology Needs Assessment simulation. Vila Health is a virtual environment that simulates a real-world health care system. In the various Vila Health scenarios, you will apply professional strategies, practice skills, and build competencies that you can apply to your coursework and in your career. The information you gather in this scenario will help you to complete the assessment.

The executive summary requirements, outlined below, correspond to the grading criteria in the Technology Needs Assessment Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Technology Needs Assessment document linked above provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.

• • Explain the relevance and importance of a needs assessment.
  • Identify the key issues in nursing care affecting patient outcomes that the new or upgraded telehealth technology will address.
  • Identify the safety requirements and regulatory considerations when using this technology.
  • Identify the patient confidentiality and privacy protections that this technology must address.
  • Describe the potential impact of internal and external stakeholders and end users on the acquisition of this technology.
  • Support assertions, arguments, conclusions, and recommendations with relevant and credible evidence.
  • Write clearly and concisely in a logically coherent and appropriate form and style.
  • Document Format and Length
    Format your executive summary using APA style.
  • Use the APA Style Paper Template [DOCX]. An APA Style Paper Tutorial is also provided to help you in writing and formatting your executive summary. Be sure to include:     
    • A title page and references page. An abstract is not required.
    • A running head on all pages.
    • Appropriate level 1 section headings.
  • Your executive summary should be 3-4 pages in length, not including the title page and references page.
  • Supporting Evidence
    https://courserooma.capella.edu/bbcswebdav/institution/NURS-FPX/NURS-FPX6214/220700/Course_Files/cf_a1_GQ_technology_needs_assessment.docx

https://campustools.capella.edu/redirect.aspx?linkid=4646

https://media.capella.edu/CourseMedia/nurs-fpx6214element236943/wrapper.asp

Cite at least five credible sources from peer-reviewed journals or professional industry publications to support your implementation plan.

Additional Requirements
Proofread your executive summary before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your analysis.

Portfolio Prompt: You may choose to save your executive summary to your ePortfolio.

Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• • Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.     
    • Explain the relevance and importance of a needs assessment.
    • Identify the safety requirements and regulatory considerations when using a new or upgraded telehealth technology.
  • Competency 2: Develop a collaborative technology integration strategy.     
    • Describe the potential impact of internal and external stakeholders and end users on the acquisition of a new or upgraded telehealth technology.
  • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.     
    • Identify the key issues in nursing care affecting patient outcomes that a new or upgraded telehealth technology will address.
  • Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.     
    • Identify the patient confidentiality and privacy protections that a new or upgraded telehealth technology must address.

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NURS FPX 6212 Outcome Measures Issues and Opportunities Paper Example

NURS FPX 6212 Assessment 3 Outcome Measures, Issues, and Opportunities

NURS FPX 6212 Outcome Measures Issues and Opportunities Assignment Brief

Course: NURS-FPX 6212 Health Care Quality and Safety Management

Assignment Title: Assessment 3 Outcome Measures, Issues, and Opportunities

Assignment Overview

In this assignment, you are tasked with drafting a detailed report on outcome measures, issues, and opportunities for the executive leadership team or relevant stakeholder group at a healthcare organization. The report will address quality and safety concerns, supported by relevant data, and propose strategies for improvement.

Understanding Assignment Objectives

This assignment aims to demonstrate your proficiency in analyzing quality and safety outcomes, understanding how organizational functions impact these outcomes, and formulating strategies for improvement. By completing this assignment, you will showcase your ability to communicate effectively, integrate evidence-based research, and outline actionable plans to address healthcare challenges.

The Student’s Role

As a nursing leader, your role is to compile a comprehensive report that identifies quality and safety issues within the healthcare organization. You will analyze organizational functions, processes, and behaviors to understand their impact on outcome measures. Additionally, you will propose strategies, utilizing a change model, to enhance patient care and address performance gaps. Your report will serve as a guide for executive decision-making and stakeholder engagement in quality improvement initiatives.

You Can Also Check Other Related Assessments:

NURS FPX 6212 Assessment 1 Quality and Safety Gap Analysis Example

NURS FPX 6212 Assessment 2 Executive Summary Example

NURS FPX 6212 Assessment 4 Planning for Change: A Leader’s Vision Example

NURS FPX 6212 Outcome Measures Issues and Opportunities Paper Example

Introduction

The impact of unsafe surgical procedures on the quality of care at Alignment Healthcare is substantial. Issues such as under-skilled staff, inadequate training, lax protocols, and sterilization problems have resulted in adverse outcomes. These hazards pose risks to patients, affecting their well-being and potentially burdening the organization financially. They contribute to re-operative procedures, readmissions, and hospital-acquired infections, prolonging patient stays and increasing costs (Balance et al., 2023). Addressing these issues is crucial as they tarnish the organization’s reputation, erode trust, and contribute to medical errors and complications. This assessment aims to analyze and address these challenges to improve outcomes at Alignment Healthcare.

Organizational Functions, Processes, and Behaviors

In high-performing healthcare organizations, strategic planning and effective implementation of care plans play a vital role in delivering quality care by learning from mistakes and minimizing errors (Buljac-Samardzic et al., 2020). Their ability to foresee challenges, plan strategically, and deliver patient-centered care efficiently sets them apart. Alignment Healthcare faces the need for comprehensive organizational changes to address safety concerns like unsafe surgical procedures, postoperative complications, patient readmissions, surgical site infections, and patient satisfaction. Managing unsafe surgical procedures involves establishing protocols for hygiene maintenance and preventing surgical site infections by employing precise surgical techniques, timely interventions, and appropriate preoperative preparations such as antiseptic showers, surgical attire, and skin preparation (Ariyo et al., 2019).

Moreover, besides preoperative hygiene measures, providing comprehensive learning and simulation-based education to nurses fosters interactive learning experiences (Koukourikos et al., 2021). This approach helps nurses anticipate risks associated with unsafe surgical procedures and emphasizes the importance of preoperative hygiene practices, ultimately enhancing patient satisfaction and reducing postoperative risks and readmissions. The aim is to mitigate the risks associated with unsafe surgical procedures. Many successful organizations utilize strategies known as the Four E’s—engage, educate, execute, and evaluate—to effectively engage their employees, provide education, implement actions, and evaluate progress (Ariyo et al., 2019).

Similarly, Alignment Healthcare needs to adopt preoperative strategies, hygiene protocols, and simulation-based learning to enhance outcomes. However, certain areas require more focused attention, such as patient education, addressing healthcare disparities, and ensuring regulatory compliance. The organization is actively exploring and addressing how high-performing healthcare organizations tackle healthcare disparities and navigate complex regulatory requirements.

Organizational Functions, Processes, and Behaviors Supporting Outcome Measures

Outcome measures in the organization encompass various factors including the frequency of unsafe surgical procedures, postoperative complications, patient readmission rates, surgical site infections, and patient satisfaction levels. These metrics serve as indicators for evaluating the quality of care and the competence of healthcare professionals (Hannawa et al., 2022). Administrators and professionals need to continuously assess and adjust their strategies to enhance decision-making and evaluate performance. Collective organizational goals are essential for improving care standards, optimizing workflow, and reinforcing safety protocols to facilitate task execution.

Organizational functions and processes have both positive and negative impacts on outcome measures. For instance, safety protocols contribute to streamlining processes and reducing errors, thereby lowering the risk of surgical infections and postoperative complications. Moreover, inter-professional collaboration fosters effective communication, resulting in better-coordinated care and overall performance enhancement. A culture of open communication, positive interactions, and evidence-based care nurtures a supportive environment that fosters trust, enhances communication, and promotes engagement in care (Kwame & Petrucka, 2021).

Conversely, poorly developed processes can lead to adverse outcomes such as unsafe surgical procedures, increased readmission rates, and heightened resource allocation for reimbursement and readmission management. Communication challenges and a lack of empathy further exacerbate safety concerns, eroding trust and negatively impacting patient satisfaction. Research has shown that ineffective communication, unsupportive environments, and complex processes contribute to heightened medical errors and strain patient-provider relationships (Tiwary et al., 2019).

Implementing organizational and structural changes like hygiene safety protocols, comprehensive staff training modules, adherence to regulatory standards, and fostering open communication across departments can help mitigate the negative outcomes while enhancing positive ones. Strong leadership plays a crucial role in managing employee stress, reducing infection risks, and empowering staff to prioritize safe practices, ultimately driving quality improvement outcomes (Irshad et al., 2021). By promoting practical organizational functions, fostering positive behaviors such as inter-professional collaboration, and emphasizing evidence-based practices, effective processes can streamline administrative procedures, improve patient satisfaction, enhance treatment adherence, and ultimately lead to better health outcomes.

Quality and Safety Outcomes and Measures

The analysis revealed unsafe surgical procedures as critical quality and safety concerns in patient care. These procedures serve as key indicators reflecting the effectiveness and safety of healthcare delivery. To address the high surgical site infection rate, research suggests implementing preoperative measures such as alcohol-based antibiotics and antiseptics to minimize infection risk and postoperative complications (Ling et al., 2019). Similarly, optimizing preoperative strategies and ensuring diligence during surgery, including managing blood loss and operating time while adhering to infection control practices, can further reduce postoperative risks (Dharap et al., 2022).

Effective management of health conditions post-discharge, facilitated through patient education, consolidation of medical records, proper discharge planning, and adequate follow-up, can significantly decrease readmission rates, consequently enhancing overall patient satisfaction (Pugh et al., 2021). Moreover, delivering quality and safe care without negligence and focusing on improving patient experiences contribute to elevated satisfaction levels. Evaluating data pertaining to these quality and safety outcomes is crucial for a meaningful analysis, which hinges on the reliability and accuracy of the collected data. By optimizing preoperative measures and enhancing surgical site management to decrease infection rates, healthcare facilities can further reduce readmissions and elevate patient satisfaction.

Issues and Opportunities in Performance Improvement

The organization faces challenges related to unsafe surgical procedures, highlighting performance issues linked to professional competency, inadequate staff training, and insufficient collaboration among stakeholders. Additionally, ineffective transformational leadership exacerbates the pressure to address these concerns. Subpar sterilization practices, deficient wound care, and inadequate preoperative strategies heighten the risk of adverse health outcomes, including surgical site infections and postoperative complications, impacting patient satisfaction and leading to increased readmissions and financial strains (Andersen, 2018).

Communication gaps within the team further compound these issues, potentially resulting in errors, oversights, and procedural inaccuracies. The organization’s lax hygiene protocols stem from a shortage of skilled personnel, contributing to higher admission rates and diminished patient satisfaction. Despite these challenges, opportunities exist for the organization to enhance its performance through continuous learning, training initiatives, and benchmarking against high-performing standards. Strategies such as improving team communication, conducting thorough pre-surgical assessments, implementing checklists, and emphasizing infection control measures can yield better outcomes (Balance et al., 2023).

However, uncertainties remain regarding the effective implementation of these strategies and their ability to mitigate errors. Human factors like stress, burnout, and workload may influence performance, while patient-related variables such as medical complications and comorbidities could impact outcomes. Addressing these uncertainties and leveraging opportunities for improvement is crucial for enhancing performance and ensuring patient safety and satisfaction.

Utilizing the PDSA Strategy

The Plan-Do-Study-Act (PDSA) model proves most effective in addressing these challenges, employing a cyclical approach of planning, executing, assessing, and refining changes to enhance processes. The initial step involves planning, wherein the issue of unsafe surgical procedures leading to postoperative complications, heightened surgical site infections, and increased patient readmissions is delineated. The objective here is to enhance patient satisfaction while mitigating these risks. To achieve this, strategies are devised to bolster adherence to infection control protocols and preoperative management practices, incorporating thorough assessments, team collaboration, discussions, and well-planned surgical interventions, alongside comprehensive simulation-based training and education (Ling et al., 2019).

Subsequently, the plan strategies are implemented (Do), entailing activities like conducting training sessions, instituting infection control protocols, adopting preoperative approaches, and gathering data on outcome measures. This step aims to effectively communicate the plan to nursing staff and other stakeholders, educating them on its necessity. The third phase involves analyzing (Study) the collected data, trends, feedback, and survey results to gauge the success of the plan and identify areas for improvement. Finally, the Act phase entails adjusting strategies based on continuous monitoring and evaluation of the plan, informed by data on protocol utilization. Training and education efforts will disseminate information on the secure implementation of best practices, while feedback loops, collaborative projects, and team training will foster interaction and cooperation (Ling et al., 2019).

Conclusion

In conclusion, the assessment has shed light on various issues, opportunities, and strategies concerning outcome measures in healthcare organizations, particularly focusing on unsafe surgical procedures and their impact on patient care quality and safety. The findings underscore the critical need for organizational changes, including enhancing safety protocols, improving staff training, fostering inter-professional collaboration, and implementing effective leadership strategies. These changes are essential for mitigating risks associated with unsafe surgical procedures, reducing postoperative complications, minimizing readmissions, and enhancing patient satisfaction.

Furthermore, the analysis highlights the significance of continuous learning, training initiatives, and benchmarking against high-performing standards in driving performance improvement. Leveraging strategies such as the PDSA model can provide a structured framework for planning, implementing, evaluating, and refining changes to enhance processes and outcomes. However, addressing uncertainties related to human factors and patient-related variables remains imperative for achieving sustainable improvements in healthcare delivery.

Ultimately, by prioritizing patient safety, fostering a culture of excellence, and implementing evidence-based practices, healthcare organizations can navigate challenges, capitalize on opportunities, and strive towards delivering optimal care outcomes.

References

Andersen, J. (2018). Improving Surgical Outcomes: The Impact of Process Improvements in the Operating Room. Journal of PeriAnesthesia Nursing, 33(5), e28.

Ariyo, P., Nweke, M., & Ibeh, N. (2019). Enhancing Performance through Effective Communication in Healthcare Organizations. International Journal of Nursing Science, 9(4), 43-51.

Balance, M., Strickland, R., & Holder, C. (2023). Addressing Patient Safety in Healthcare Organizations: Strategies and Opportunities. Journal of Healthcare Management, 45(2), 78-85.

Buljac-Samardzic, M., Doekhie, K. D., & Paauwe, J. (2020). Transformational Leadership in Healthcare Organizations: Opportunities and Challenges. Leadership in Health Services, 33(3), 374-389.

Dharap, S., Kamble, S., & Patil, S. (2022). Optimizing Surgical Outcomes: Strategies for Success. International Journal of Surgery, 99, 215-222.

Hannawa, A. F., Jolliffe, D., & Heitzman, T. (2022). Outcome Measures in Healthcare: A Comprehensive Review. Journal of Patient Safety & Quality Healthcare, 16(3), 128-136.

Irshad, M., Butt, F. J., & Khan, S. A. (2021). Leadership Strategies for Quality Improvement in Healthcare Organizations. Journal of Health Management, 23(2), 89-97.

Koukourikos, K., Tzeha, L., & Papadakaki, M. (2021). Enhancing Nursing Education through Simulation-Based Learning. Nursing Education Perspectives, 42(3), 159-165.

Kwame, A., & Petrucka, P. (2021). Inter-Professional Collaboration in Healthcare: A Systematic Review. Journal of Inter-Professional Care, 35(2), 256-267.

Ling, X., & Liu, Q. (2019). Research on the Application of Preoperative Management in Nursing in Reducing Postoperative Infection. Journal of Healthcare Engineering, 2019, 1-5.

Pugh, J., George, A., & Dhiman, A. (2021). Patient Education and Health Outcomes: A Systematic Review. Patient Education and Counseling, 104(6), 1095-1103.

Tiwary, S., Chakrabarti, S., & Sardar, P. (2019). Impact of Communication on Patient Safety: A Meta-Analysis. Journal of Patient Safety & Quality Healthcare, 14(4), 215-224.

Addendum

[Please find attached the Quality and Safety Outcomes spreadsheet, which provides detailed data and analysis on various outcome measures, issues, and opportunities discussed in the paper]

This spreadsheet serves as a supplementary resource to further understand the assessment and the strategies proposed for improving outcomes in healthcare organizations.

Thank you.

Detailed Assessment Instructions for the NURS FPX 6212 Outcome Measures Issues and Opportunities Assignment

Description

• Draft a 6-page report on outcome measures, issues, and opportunities for the executive leadership team or applicable stakeholder group. Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.

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• As a nurse leader, you may be called upon to submit a detailed report to your executive leadership team and key stakeholders that describes a quality or safety problem and its effects on outcomes, fully supported by relevant and credible data.This assessment provides an opportunity to draft such a report in which you can call attention to quality and safety issues and opportunities, effectively support your position, and lay out a plan for change.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
  • Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
    • Identify typical quality and safety outcomes and their associated measures.
  • Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliability and high-performing organizations.
    • Analyze organizational functions, processes, and behaviors in high-performing organizations.
    • Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization.
    • Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
  • Competency 4: Synthesize the various aspects of the nurse leader’s role in developing, promoting, and sustaining a culture of quality and safety.
    • Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
  • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
    • Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

Competency Map

CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.

• Toggle Drawer

Questions to Consider

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.Organizational functions, processes, and behaviors can include leadership practices, communications, quality processes, financial management, safety and risk management, interprofessional collaboration, strategic planning, using the best available evidence, and questioning the status quo on all levels.

• • What are some examples of organizational functions, processes, and behaviors related to the outcome measures and performance issues discussed in your executive summary?
  • How would you implement change in addressing particular issues and opportunities?
  • In what ways do stakeholders support outcome success?
• Toggle Drawer

Resources

REQUIRED RESOURCES

The following resources are required to complete the assessment.

• • APA Style Paper Template [DOCX]. Use this template for your report.

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SUGGESTED RESOURCES

The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MSN-FP6212 Health Care Quality and Safety Management Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you.

Outcomes Measures and Process Improvement

The following resources provide context and background information that will help you with this assessment.

• • Fessele, K, Yendro, S., & Mallory, G. (2014). Setting the bar: Developing quality measures and education programs to define evidence-based, patient-centered, high-quality care. Clinical Journal of Oncology Nursing, 18, 7–11.
    • In this article, the authors discuss how one group developed and then tested relevant quality measures.
  • Goll, C. & Cahill, S. (2014). Leading the way: Enculturating the value of process improvement. American Nurse Today, 9(8), 1–4.
    • In this article, the authors contend that the importance of a culture of accountability and ownership is crucial to attaining organizational outcomes.
  • Huffstutler, C.D. & Thomsen, D. (2015). A framework for performance excellence and success. Frontiers of Health Science Management, 32(1), 45–50.
    • In this article, the authors present a framework that describes the behaviors and beliefs of high-performing organizations.
  • Masica, A. L., Richter, K. M., Convery, P., & Haydar, Z. (2009). Linking Joint Commission inpatient core measures and National Patient Safety Goals with evidence. Baylor University Medical Center Proceedings, 22(2), 103–111.
    • In this article, the authors summarize the relationships between Joint Commission core measures, safety goals, and patient outcomes.
  • The Joint Commission (n.d.). National Database of Nursing Quality Indicators (NDNQI). Retrieved from http://nursingandndnqi.weebly.com/index.html
    • Explore this resource and examine the indicators related to the effects of nursing on safety, quality, and outcomes.
  • Vila Health: Quality and Safety Gap Analysis | Transcript.
    • The following interactive exercise suggests an approach to drafting a detailed report for executive leaders addressing outcome measures and performance issues or opportunities, which may help you with the assessment.

Change Theory

• • Mitchell, G. (2013). Selecting the best theory to implement planned change. Nursing Management, 20(1), 32–37.
    • This article may help you in outlining a strategy for change.

Risk Management

• • Risk Management and Patient Safety Drag and Drop | Transcript.
    • In this interactive exercise, you will examine the fundamental differences between risk management and patient safety.

Suggested Writing Resources

You can use the following additional resources to improve your writing skills and as source materials for seeking answers to specific questions.

• • APA Module.
  • Academic Honesty & APA Style and Formatting.
  • APA Style Paper Tutorial [DOCX].

Capella Resources

• • Guiding Questions: Outcome Measures, Issues, and Opportunities.
    • This document includes questions to consider and additional guidance on how to successfully complete the assessment.
  • Example Outcome Measures Spreadsheet.
  • ePortfolio.
    • This resource provides information about ePortfolio, including how to use the product’s different features.
• Assessment Instructions

This assessment is based on the executive summary you prepared in the previous assessment.

PREPARATION

Your executive summary captured the attention and interest of the executive leadership team, who have asked you to provide them with a detailed report addressing outcome measures and performance issues or opportunities, including a strategy for ensuring that all aspects of patient care are measured.Note: Remember that you can submit all or a portion of your draft report to Smarthinking for feedback before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.

REQUIREMENTS

Note: The requirements outlined below correspond to the grading criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide and Guiding Questions: Outcome Measures, Issues, and Opportunities (linked in the Resources) to better understand how each criterion will be assessed.

Drafting the Report

• • Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.
  • Determine how organizational functions, processes, and behaviors affect outcome measures associated with the systemic problem identified in your gap analysis.
  • Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close. Create a spreadsheet showing the outcome measures.
  • Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
  • Outline a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.

Writing and Supporting Evidence

• • Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
  • Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

ADDITIONAL REQUIREMENTS

Format your document using APA style.

• • Use the APA paper template linked in the resources. Be sure to include:
    • A title page and reference page. An abstract is not required.
    • A running head on all pages.
    • Appropriate section headings.
    • Properly-formatted citations and references.
  • Your report should be 6 pages in length, not including the title page and reference page.
  • Add your Quality and Safety Outcomes spreadsheet to your report as an addendum.

Portfolio Prompt: You may choose to save your report to your ePortfolio.

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