Leitax Case Study

1. Based on the description of planning system before the redesign project, which function or individuals should be held responsible for the planning problems in FY 2002? How could the consensus forecasting process (CFP) resolve the problems?
2. Based on the description in the text and the evidence in Exhibits 6 & 9, what went wrong with the SF6000 forecast? How, if at all, would you recommend the process be improved?

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